This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start and all the warning lights illuminated. The vehicle was able to start after several attempts. The vehicle was taken to a dealer where it was diagnosed that the win module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to a dealer where it was diagnosed that the tipm unit failed and needed to be replaced. The VIN was excluded from NHTSA campaign numbers: 14V373000 (air bags, electrical system) and 14V530000 (electrical system). The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 68,000.
Takata recall. The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The car will not switch out of first gear, computer system can't pin point problem. Have already spent 1300 to repair on first mechanic, he could not find the problem. Charged 1300 for his time. 2nd mechanic has had the car for 6 months, he can not find the problem either. Dodge has not been helpful at ahll.
The contact owns a 2010 Dodge Grand Caravan. The contact recieved notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Dickinson, TX, USA
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We have been experiencing intermittent issues with our van not starting or stalling for no reason. We are also having issues with our key fob working to lock and unlock doors intermittently. This does not happen every day and cannot be predicted but appears to be related to the ignition switch. We have taken it for service and replaced batteries in key fobs. However, the issues have not been replicated during service. Our van was not included in the ignition recall. We would like to request reconsideration.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start as the instrument panel displayed an error message that the key was not recognized. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16
The contact owns a 2010 Dodge Grand Caravan. While driving approximately 10 mph, a thumping noise was heard under the hood of the vehicle. As the contact continued to drive, the engine began to rev and the vehicle began to slow down and would not accelerate. The instrument panel lights began to flicker and smoke appeared under the hood and through the vents inside the vehicle. The vehicle stalled. The contact stated that the connecting rod fractured, there was a hole through the engine block, and the water and oil lines were severed. The vehicle was towed. The contact was unsure if a police report was filed. The contact's spouse, a certified mechanic, diagnosed that the connecting rod was fractured and blew a hole through the engine. The engine, motors, computer board, and brakes needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 54,800.
The contact owns a 2010 Dodge Grand Caravan. While driving at 40 mph, the vehicle stalled and the traction control light illuminated. The vehicle was taken to a dealer where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 144,700.
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags and electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
October 2014. The tipm malfunctioned causing an electrical fire that melted the fuse box and all of the wire harnesses. The entire electrical system had to be replaced and cost $6,000 out of pocket. The horn, radio, loss of lights, and wiper fluid activated causing me to be unable to see at 50mph. Then I lost all power as smoke came into the vehicle. I put the van in neutral and turned off the ignition key and coasted to a safe area. I was unable to get into my wheelchair from the drivers seat and was forced to exit the drivers side door. I have a wheelchair accessible van with a folding ramp out of passenger sliding door. My drivers seat is a 6 way power seat the slides back and turns. I transfer from my wheelchair to the drivers seat. Luckily I had someone with me who could get my wheelchair and bring it to the drivers side door so I could get out of the van. We were even luckier that the van didn't burst into flames. Woodbury Dodge of NJ refused to work on my van made false statements, and had me take it elsewhere. The same issue happened again on 1/19/16 - see that post
Takata recall. The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The switch was fixed and keys replaced but after that the car stalled three times(11/27/2015,1/6/16 and 1/7/16) and stopped completely and lost power and steering ability. The car started to slow down first and not being able to accelerate until everything was dead during which the electronic stability program indicator flashed.the road was dry (no snow or ice). The speed was 25-30 mph in two occasions and 40 mph last time.
The Dodge dealer does not have the parts needed for recall R03/NHTSA 14V-373 concerning the win module and fobik replacement. I have received numerous letters about this condition from Chrysler Corp over many months and still no parts. I have 9 other same vehicles with the same recall.
A D V E R T I S E M E N T S
- Grand Rapids, MI, USA