This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag light comes on and off. Took it to the dealer and was told the control module & kick spring are bad. Chrysler will not repair it unless pay I for it. My question is how can something go bad that has never been used. Not to mention the horn doesn't work even though the fuse is good and my wipers come on and off at random. This is all in the steering colum, how ironic.
Once van is started, the airbag light stays on plus the horn and cruise control will not work. I have not taken it to a dealer yet. I have posted this problem on the Chrysler internet newsgroup website and it appears that many other minivan owners are having or had the same problem. The fix for the problem seems to be to replace the clock spring. Will NHTSA force Chrysler to do a recall on this problem? thanks
Windshield wipers still engage by themselves originally repaired 05/99. Transmission went out AT30904 miles. Airbag light came on and horn stopped working had to replace click spring. Car stall while driving said it needed tune-up. When using ac or driving in rain and making a turn steering gets stiff and cannot control. Interior lights flash dealer could not duplicate. Power door locks lock and unlock by themselves. Had to replace axle due to it being bent when new transmission was put in. Had to get new tires because axle threw off balance. Keep replacing batteries. Drove car for 10 minutes and fan came on and stayed on after car was turned off.
While driving the tackometer and speedometer flat lined to zero. Also, transmission indicator light went out. Consumer shut engine off and restarted vehicle. Air bag warning light remained illuminated/ horn and cruise control were inoperable.
- Tucson, AZ, USA
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Clock spring in steering wheel needed to be replaced again (est $250). This is the second time within 18 months. This switch controls cruise control, horn, and air bag functions. When it fails, those functions don't work. Particularly the air bag and horn are major safety issues. The front wipers would activate for no reason (startling driver) - repaired at owners expense by dealer. Door locks have always acted spooky. Immedialtley locking after unlocking with fob or with key. Dealer found door drivers door switch shorted. Repaired at owners expense (est $160). Local dealer notified of all problems - have not contact manufaturer directly.
Coolant gauge, tach, and speedometer all flatline at same time and return intermittently, air bag warning light stays on and horn and cruise control stopped working at same time. Drivers side sliding door lock works when it wants to. Windshield wipers work when they want to when it is cold outside. No fuel leaks until recall repair made then leak developed when tank filled ( dealer fixed). Radio does not switch from am to fm unless button pushed 3 or 4 times. Just one big electrical lemon.
Vehicle experiencing a malfunction within clock spring. Also, air bag/ horn and criuse control failed to operate properly. Dealer /manufacture. Notified, and informed consumer that part was not covered under recall, and any repairs would be at consumer's expense.
Vehicle experiencing problem with air bag sensor light remaining on. Dealer notified, and informed consumer that problem was due to a clock spring which needed replacement. Also, horn failure was caused by air bag moving on to relay switch. Dealer informed that repairs would cost consumer $950.
Air bag sensor light stayed on, causing horn and cruise control to become inoperable. Dealer suggested a defective clock spring inside the steering wheel column. Cost for repaired around $200, this is a safety hazard for the horn and passive restraint airbag. These components should be in working order at all the time. Since it's defective parts there should be some kind of goodwill toward the repairs of these items. It seems like everything gone wrong when the warrenty ran out. Should there should be a recall out for these defective parts? I've had noticed there are 3 complaints oid # already out for this van. Any support will be grateful!!
This car has gone to the dealer so many times and not been fixed. After my warrantee expired I took the van to a trusted mechanic and at a great cost to me is the van being repaired. The dealer never once acknowledge or fixed any problems that the independant car mechanic was able to find easily.
I purchased this vehicle October of 1995, in March of 96 the fuse block had to be replaced along with a multi function switch because the wipers would come on by themselves while I was driving, a contact and plunger kit because the right sliding door would not always unlock when using the unlock button, the fuel tank was replaced because it only held 12 gallons of gas when it was supposed to hold 18 - 20, the tank was installed so that the tank was bowed in the middle and the front door panel was reattached to the door and the left sliding door was repaired because it would not unlock with the key. In August of 1997 the switch for the interior lights was replaced because the lights would flicker, the left side sliding door lock was replaced again along with the rear door latch. In Sept. 0F 97 a gear was replaced for the power steering, the left sliding door had moulding replaced because the clips were broken. In August of 98 the stereo was replaced because the treble would fade, the vehicle shut off while I was driving no one could explain this phenomenon, the relay switch was replaced and the rack and pinion was replaced also the multi-function switch was replaced again. In Sept. Of 98 the car was back in the shop because the air bag light came on. Evidently when they replaced the relay switch just 7 days earlier things in the dash started working that had not worked up til that point for instance I was not aware that the chime would go off if the blinker was left on for over a mile. It took 7 days to get my car back because they found out that there were never any screws holding the air bag in the module so as far as I know for the two years that my husband and I were driving this car there was no protection by and air bag. This past week July 1, we were on vacation and we had to replace the transmission to the tune of $L771. The car is back in the shop today (7/6) because it appears that the transmission continues to slip and run at high RPM.please help!!
This may not be the appropriate forum for this concern, but I was unable to E-mail the web master. I recently read that the NHTSA conducted some SUV/van vs. Car (Accord) crashes, which yielded disproportionate damage in the car and troubling information about the passenger airbags in the Dodge Caravan. Results of the crash test, suggest that deployment of the bag in this 35 mph collision would likely result in serious neck injuries and/or death. As owners of a 1996 Dodge Grand Caravan, we were obviously troubled by this information. I visited your web site today in hopes of finding more information about this recent crash test, but have not been successful in this endeavor. I'm interested in reading the results, if they are available and learning how the NHTSA and/or Chrysler plan to address this problem. We are currently in the final month of our 3 year warranty period on our vehicle and I wonder if, based upon the results of this crash test, I can claim that the bag is defective and request either replacement with a new lower-powered bag or repurchase of the vehicle. Please advise. Thank you!
A D V E R T I S E M E N T S
- Clinton, TN, USA