This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Doors do not close properly and do not stay open when opened. A problem with the clock spring has caused the airbags to be inopperable, the cruise control does not work, the horn does not work, and the windshield wipers do not work (it does rain in phoenix sometimes). We had to replace the power window motor in the drivers door. This is the first 6 of 15 problems with this vehicle.
Air bag light illuminates on dash and horn is inoperable. Consumer has contacted dealer, dealer noticed spring in steering column broke, causing problem. Spring is on back order. Serpentine belt replaced.
Consumer was driving at approximately 25 to 40 mph when clock spring caused loss of cruise control/ horn, and airbag light was illuminated. Please provide any additional information/attachments.
- Mandeville, LA, USA
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Uges on dash would float up or down and not give a true consistent reading. Dealer fixed but I was not satisfied with the result - this appeared to be a manufacturer defect.
The airbag, horn, & cruise control failed. Took to dealer - told clock spring assembly failed. Will cost about $400 to fix. Was told this is a very common defect. Would like some assistance from Chrysler. This is our family car for a family of six. Unsafe to drive in this condition.
Air bag light stays on continuosly, the horn no longer works, cruise control no longer works, front interior lights no longer come on when the front doors are opened, cooling fans will not run even with A/C on, hood latch doesn't always release the hood.
The clock spring controling the horn, airbag, and cruise control broke recently making the air bag system useless. According to the service manager this has happened on many of the Grand Caravan. I feel this should be a recall item and repaired so it will not make the safety system of the car in operative when it fails.
Right before vehicle shifts into overdrive there is a jerky motion. Dealer cannot find problem, at 40 -45 mph. Also, transmission has to be rebuilt, and airbag light stays on. Dealer says it's due to an open circuit, brakes replaced twice, rotors replaced. The consumer had transmission problems numerous times. Noise in engine while driving due to serpentin belt and tensioner failure.
While driving speed control activated without manual operation. Air bag warning light remained illuminated, and headlights could not be manually turned off.
PE96-008; airbag light started to come on intermittently. After ward lost horn and cruise control function. At that point, consumer took vehicle to dealer, and was told that cause was a defective airbag clock.
The tackometer and speedometer flatlined to 0 then returned to normal, the horn and cruise control, have stopped working and the airbag light stays on most of the time. The transmission had a total failure in the highway and had to be rebuilt. The wipers occasionally come on by themselves and cycle a couple of times and then stop and occasionally stop in the middle of the windshield (this has been tothe dealer in madison heights, va several times for repair under warranty, but not since the warranty expired. The left speakers on the sound suystem periodically go off and on while the system is on. The starter went out and had to be replaced the end of June, 2000.
04/1997 - windshield wipers randomly turn on and off. Interior lights also go on and off randomly. Dealer said, "couldn't determine cause." 01/1999 - cruise control and horn stopped working. Air bag light constantly on. Mechanic said, "due to air bag problems"
A D V E R T I S E M E N T S
- Mesa, AZ, USA