This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The clockspring assembly failed. The airbag light stayed on, the horn failed to work, and the cruise control would not work. I read a report in the newspaper on March 20, 2001 stating the NHTSA was looking at this problem in 96-2000 chyr. Vans. The vehicle was repaired at my expense.
Was driving vehicle when air bag would flash on/off before becoming solid. This problem affected the horn and cruise control. Have taken to dealership, and was informed by mechanic that clockspring was broken.
Airbag light stays on at all times which is effecting cruise control and horn. Neither item works because of air bag light. Have not contacted dealer. Please add VIN.
- Ronkonkoma, NY, USA
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As I was driving on interstate 83 in york pa., my cruise control would not disengage. It accelerated to 80 mph. When I tried to turn it off, I was unable to do so. When I applied my brakes to disengage, nothing happened. I then cancelled the cruise and turned it off, it still would not stop accelerating. At this point I was trying to apply pressure to my brakes but was still unable to stop from accelerating. I managed to get over to the break down lane and slowly put on the emergency brake, which temporarily slowed me down. I had the emergency brake all the way in, and the car started to go forward again. At that point my only other option that I could think of was to turn toward the grass embankment and go on the incline and hit a sign so that it would stop my van. It still did not stop completely. It began to accelerate again. At this point I hurried and put the car in park, and turned off the ignition. Once it was stopped my daughter and I got out of the van.
Ea 01 007/air bag clock spring failure: Horn / cruise control are inoperativ, and air bag sensor light remains on while driving. Dealer / manufacturer have not been notified at this time. Provide any further information.
Air bag light stays illuminated while driving. Also, cruise control and the horn assemblies are inoperable. Dealer has inspected vehicle, and determined that clock spring was defective. Please provide additional information.
Air bag light on dash has come on. Horn has failed to operate, and cruise control no longer works. Dealer informed consumer that clock spring assembly would need to be replaced. Please provide any additional information/attachments.
While driving the air bag light could come and stay on for while. Horn did not work, stopped working without prior warning. Also, cruise control did not work.
Ea 01 007/air bag clock spring:inoperative horn operation. Also, air bag sensor light remained on on. Dealer notified and informed consumer that they are unaware of any recall, and any repairs would be at consumer cost. Consumer also states cruise control failed.
I have already provided info on this vehicle by mail. I just wanted to know the update on this problem. I would like to get this taken care of, but I do not have the amount of money on hand. The man said it would probably cost over $500 for the repair, before I knew the cruise control was not working. Contact me at 201-447-6907 eastern time M-F 9-3. thnank you.
Intermittently SRS light will illuminate when driving, and cruise control becomes inoperable. Consumer also states wiper switch was replaced twice, still intermittent wipers fail to operate correctly, also radio does not see cd player, unless vehicle is shut off and on sometimes more than once.
Airbag light remained on; horn &cruise control stopped; clockspring replaced at cost of $250. This vehicle has repairs every 2-3 months at cost of $200-400. In addition to regular maintainance. Will never buy a chrylser product again.
This vehicle had an air bag readiness light that stayed on, as well as the cruise control and horn failing. The clock spring mechanism was relaced by the dealer on 3-22-01 at a cost of roughly $200 to me (the owner). I have heard you are investigating this problem and would like to know if I am able to get reimbursed for this cost. Thanks.
Started car air bag dash light on, horn does not work, cruise control does not work. Had seen news paper story about investigation on this problem for my car, took car to dealer on 03/22/2001, dealer serviced car replaced clockspring, part cost $120 labor to install part was $84.60, which I had to pay outof my pocket, dealer said was not a recall as of this date. Please include me with theother 164 people that are complaining of a problem with the clockspring on 2.8 million daimlerchryler ag minivans, thank you bill courtney.
A D V E R T I S E M E N T S
- Fort Myers, FL, USA