This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag indicator has turned on and will not go out. No failure codes are repoted. The horn will not work and the cruise control will not work. The windshield wipers go on by themselves occasionally. The left door lock will unlock and lock quickly when the key is turned to open the door.
The clockspring acts as an electrical conduit for the driver's air bag, horn and cruise control. When it breaks one or more of these systems fails without warning. I feel that it is a very dangerous defect. I have never had a clockspring fail on any other car that I have owned, several of which have gone well beyond 100,000 miles.
The failure of the clockspring assembly resulted in the air bag light being illuminated, and I'm assuming that the drivers side bag was also inoperative. The horn and cruise control were definitely inoperative. I purchased a replacement clockspring ($75) and installed it myself (2 hours). The nature and frequency of this failure would seem to warrant a recall, in my opinion.
- Racine, WI, USA
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I have a Grand Caravan ES purchased new in 1996. About two years ago the air bag, cruise control and the horn all quit at once. Being under extended warranty I returned the vehicle to the dealer. The dealer diagnosed the problem as a broken clock (sp.) spring located behind the air bag. This device apparently affects all three non-working systems, and was not a warranty item, $350 to fix. The dealer said it was a problem with Dodge trucks and a recall "could be in the works" additionally, for some reason during cold weather my turn signals stop working, as the lever enters the stalk in the clock spring area I suspicion it is affecting them also.
Air bag light on the instrument panel illuminated, horn failed to operate, and cruise control was inoperable. Dealership has examined vehicle, and determined clockspring assembly was faulty, and had to replaced at the consumer's expense. Please provide any additional information / documentation.
The air back indicator light stays iluminated. Was informed by dealer that clock spring was failing and that this controls the horn, cruise control and airbag. Eventually this would fail completely and we would lose the proper function of these components (which in my mind is a safety hazard and should be recalled/fixed free of charge by chrylser.
Airbag light came on permanently on 10/10/01. Shortly thereafter, discovered both horn and cruise control inoperable. Remembered internet report about NHTSA stepping up probe of chrylser minivans for clockspring failure complaints (internet report from 3/2000). Mentioned report to dealer personnel when took vehicle in to Dodge dealer for service. They indicated no formal recall on this part yet, but save receipt in event future recall required. Sending this information as further evidence to NHTSA that there is a problem with this part on these particular vehicles.
Clock spring connector providing vehicle with horn, driver air bag, and cruise control have worn out prematurely leaving vehicle with no horn, drivers air bag, and cruise control.
We had an internet article from March on this issue. A recall was being considered. The airbag light is on and the horn and cruise don't work, identical to the description in the article.
Belt tensioner failed causing loss of steering. This is the 2nd time this component has failed. This is also the second time I've had problems with the cruise control. This time the problem is the clock spring, also causing the horn and air bag system to be inoperable.
Local Chrysler was contacted to investigate reason air bag light remains lit constatly, cruise control does not work, and horn does not work. Cost was $80 to trouble shoot, and additional $250 estimated to repair - I refused repair
Throttle was stuck while traveling at hwy speed of 70 mph with cruise control engaged. Vehicle commenced to accelerate up to 80 mph before driver could gain control. Dealer/manufacturer were not notified at this time. Consumer states dealer replaced speed control, manufacturer was notified.
A D V E R T I S E M E N T S
- Springfield, OH, USA