This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tail gate LED brake light fills with water and cause the light to stop working. Because of the design it has the potential for the driver behind not to see the brake lights which can result in an accident. Reported issue to the dealership and the insurance company that I took extra exterior insurance from and they said it happens all the time and wants me to pay hundreds out of pocket. This is a manufacturing defect because it happens to many of this model it-??s not fair to the customer. I see many other Durangos with the same issue. Dodge should compensate the customers.
The rear taillights are filling up with water and burning the rear lights out which causes safety for other not being able to see the rear of the car. I know 3 other people that have the same issue on there dodge durango. You have to take the bolt out to drain the water. There is no seal or gasket inside preventing water from going in also can cause other electrical problems which is not safe.
The center hate LED brake light has water in it and shorted out making visibility of the rear of the vehicle hard to see at night. Dealer told me this is a very common issue and wants over $1000 for me to order another. Dodge needs to fix this and make it right as it's a design issue. This is a serious safety concern and will not drive with my family in the vehicle until able to fix it.
Water is getting into the tail lights which is starting to burn the lights out. It's a safety concern especially at night time. They're should be a recall on this issue as fixing it is costly. A lot of people are being affected by this.
The contact owns a 2018 Dodge Durango. The contact stated that the driver-??s side tailgate LED light had become inoperable. The vehicle was taken to the dealer where it was confirmed that water had gotten inside the lighting enclosure. The dealer stated that the area where the tailgate racetrack light was located needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.
- Eupora, MS, USA
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Water entered into the rear tail light from rain and shorted the light and caused it to stop working. And is burnt out. This doesn-??t have a bulb to replace it-??s the entire running light system.
There is a problem with the rear middle light on the lift gate. Water is getting into them and shorting them out then leading it to need a replacement. This is an on going issue with dodge Durangos. Something needs to be done with this design flaw on the Durango-??s because they charge 1400 for the part plus labor for it to be replaced when the light wasn-??t built right
There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out. Cam shaft has went bad twice
The contact owns a 2018 Dodge Durango. The contact stated that after having the car washed, the racetrack lights and license plate lights became inoperable. There was an abnormal burning odor detected while driving at unknown speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The contact called the local dealer and was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 62,000.
My racetrack light in back has blown LEDs due water getting inside. I-??m to the entire light and back up camera needs replacement. It-??s a major issue according to other owners who have the same problem.
Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.
Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.
The infotainment system screen is delaminating like on many others and cause the screen to act like there-??s a ghost touching the screen randomly Val-??s people changes stations and scares me it will be full blast out of nowhere And then there-??s the rear center racetrack taillight it fills with water and the bottom right is burnt out like on millions of otheres it should be a recall it does it it on all model years starting with 2014 to current it-??s not sealed properly from factory I even bought a new assembly at 1,400$ and it lasted a year my Durango is a 2018
When using the auto high beam headlights. The headlights will dim and the high beams do not always come back on. this appears to happen after seeing yellow signs on the roads. To fix I have to turn the head light knob to on (which turns the lights off for a second). This is very dangerous on the dark roads i ride on. I was told by dealer this is a known issue on many brands and there is no fix. This has been an on going issue for the last couple of years.
Tracklight has water intrusion. Replaced twice already. New light has water. Less than 6 months old. Causes rear lighting to fail, including plate light, which is illegal in my state. Failure causes drivers approaching from the rear not to see vehicle on approach, potentially causing an accident.
Tail lights fill with water. This caused a safety risk both of electrical fire and lights failing and increasing risk of an accident when due to not being visible from behind. This is a known issue with Dodge Durangos from 2016 to 2020. There are class action lawsuits and petitions requesting dodge fix the problem. I called Dodge corporate and was advised the situation has not been addressed and that it is not under warranty or recall
My 2018 Dodge Durango leaked water into the taillight assembly. I initially removed the bottom taillight screw located inside the liftgate so water would drain. Later I had to remove the light itself and run a bead of silicone caulking along the top edge where the water leaked into the light assembly. Generation 3 Dodge Durangos are notorious for leaking water into the "race track" shaped taillight which leads to taillight failures. It's the biggest complaint on my Facebook Durango groups, with almost daily postings. Once water collects inside the assembly, it leads to taillight partial or total failure.
Not just mine but many Durangos from 2014-2022 has a defect in which the rear light bar which has no seal gets wet and burns the led light out, this needs to be addressed and recalled asap, I also have pictures of random Durangos I-??ve seen at night with the light out in the same spots.
A D V E R T I S E M E N T S
- Spring, TX, USA