This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Track lighting starting to fail. Water accumulation inside the bottom passenger side of track light. 44,000 miles on vehicle. No damage. Presents safety issue with rear visibility. Can cause short in wiring, causing potential fire.
unknown. I have a dodge Durango that the racetrack lights on the tailgate not all are working and I've seen some with all the lights out causing a safety hazard.
I noticed an air bubble looking thing on my radio screen. You can see it in the attached video which is just one example from recent. Then my screen starting doing things on it's own. Changing from on thing to the next on it's own. I spoke with my mechanic who was having similar issues and told me about a group he is part of because there are so many people with this same issue. The screen is delaminating and causing what people are referring to as ghost touches. I think this is a safety hazard because it is distracting to have your screen changing constantly. It will make phone calls on it's own, change from heat to AC and turn the fan from high to low. Having your AC blasting in the middle of winter is no treat. Having your heat blasting summer won't be great either. This is a safety issue as well. This is all controlled by the screen. Imagine someone has epilepsy and this crazy screen causes a seizure? I have contacted Dodge and my local Dodge dealer. Nobody wants to acknowledge the issue because I am out of warranty. Warranty or not it's a safety issue that needs addressed before it causes someone to go off the road due to distractions of the radio doing whatever it wants and controlling all kinds of things in your vehicle. I know I am not the first person to reach out or report this issue. I really hope there is something that can be done before someone gets hurt. Thank you for your time and consideration. I wasn't able to get the filed uploaded for the video but when I hear from someone I will try again.
Water Intrusion caused rear lift gate "racetrack light" tail lights including license plate lights to become inoperable. This poses an obvious risk to safety as the lighting is relied upon by drivers, in dark conditions, to detect the rear of my vehicle. If a driver behind me were to fail to detect the rear of my vehicle, in dark conditions, they could easily collide with the rear of my vehicle. If this were to happen, there is a great possibility that persons in either vehicle could be seriously injured or killed. A simple Google search of this issue would reveal that there are hundreds if not thousands of complaints on the same issue. So far dodge has refused to acknowledge this manufacturer's defect or the possible safety implications it can cause.
The contact owns a 2018 Dodge Durango. The contact stated that the taillights failed to operate as needed. The vehicle was taken to a local dealer where it was diagnosed with needing the taillights to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 55,000.
- Utica, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The racetrack light strip on the trunk isn-??t water tight. Rain water, melting snow, car washes, etc, cause water and condensation to build up inside the light. This builds up and fries the LEDs in the rear taillights. This then caused an electrical problem that caused a headlight to malfunction. Dodge/Chrysler refused to help me with this. I had to replace it out of pocket and 2 months later my new one had the same problem. I see tons of Durango-??s on the road with burnt out taillights due to this issue. The part is over $1,000 and is always on back order because of how often it fails. My car has less than 30k miles and has never been in an accident. This is a safety issues as my taillights are less visible and it causes other lights, such as my headlight to fail as well. They will not issue a recall, this is ridiculous. An over $40,000 car that isn-??t waterproof and the manufacturer won-??t remedy the problem.
The tail light and license plate lights on my 2018 Dodge Durango have shorted out. This issue is happening on models of earlier and later years of the Dodge Durango and there are many forums all over the internet discussing this issue. The light accumulates water in it and shorts out. I have not found any evidence of water in my lights as the thousands of other owners have but the same symptoms of this issue are happening to my Durango even though I keep it in the garage. My lights just went out today and there are less than 45,000 miles on the vehicle. The lights are LEDs so they should last quite awhile. I know the lights are not burnt out because I replaced the license plate lights with new oem ones a few months ago and they are already out again. The tail light on the Durnago is split into three sections, left, center, and right. The center part which is the largest, provides the most visibility for my vehicle while on the road is the section that commonly burns out for the Dodge Durangos as it has with mine. Owners are reporting this issue with less than 7,000 miles on the vehicles. A short can cause a fire. My Durango is garage kept so if that vehicle sets fire, my house, myself, my wife, and my 3 children will all be burned alive. The fact that it is garage kept also makes this issue very ridiculous because it is hardly out in the weather. Especially since I work from home and my wife is a stay at home mother. We hardly go anywhere, especially if it is raining. Another safety issue this may cause is if the tail light is blinking or suddenly begins to blink, drivers behind me may think I am slamming on my breaks and this could cause a pile up on the highway. Pile ups can kill numerous people on the road. While the light is not shinning at all, other vehicles on the road lose visibility of my vehicle. This is especially the case in foggy weather or at night. If people cannot see me, they may hit me possible killing my family or their own.
Rear center track light gaskets/seals leak causing lighting failure. This is commonly known, particularly among late model Dodge Durango community. So many can't be wrong.
Rain water leaks into the brake lights and ruins it all. The dealership said it costs $1,400 because they have to replace everything. Everywhere I called is back ordered on the parts because this happens so frequently. The car barely has 20K miles on it.
Water leaking into rear liftgate lamp(racetrack light) shorted out about 6 inches of the led lower left side. Removed water through mounting screw hole. Vehicle was stationary however water entered while driving in rain also
The racetrack light bar (attached to the deck lid) has gotten water inside it, (it was this way when I bought it) and now the light is no longer working. This is a common problem on the Dodge Durango, as I have seen multiple people who are having this problem.
Liftgate lamp has water infiltration and damages the led lights part number 68156575ag this housing also incorporates the reverse lamps and reverse camera system
2018 Dodge Durango with 48,000 miles. Rear taillights fill with water. (also known as the racetrack light). The taillight assemblly will fill with water from rain water or a simple car wash. This causes the rear taillight to flicker on and off or burn out completely. This is an on going issue with the 2014 and newer Durango. This is a design flaw from Dodge and they will not cover it and make it right. Dodge has also not updated this design to improve it either. After replacement it will only be a matter of time before it will do it again. This is a big safety issue and there should be a recall on this poorly designed part. Then on top of it, the local Dodge dealer will charge you $1200 for a new one. I attached some pictures. I also took video of the water draining out of the tailgate and taillights flickering on and off but couldn't upload them.
Just bought this car in August. I didn't notice the entire rear red lights weren't working until I got pulled over. I'm guessing they didn't work at all and I just didn't notice it.
I was pulled over at night by a police officer for not having any rear lights. The officer informed me that he is always pulling Dodge Durango's over because this is a common problem that the lights fill up with water and the electrical components corrode and no longer function. This is a 2018 that did not pass a pa safety inspection in 2020 without paying $1,888.51 to replace the damaged parts. The gasket and sealant on this product breaks down in a short period of time allowing rain water to fill up inside the tail light racetrack assembly that is one part containing the license plate lights, backup camera and rear backup lights.I called fca customer care and they refused to provide any assistance and were well aware of the problem. This problem has been ongoing since the 2014 models and Dodge is not willing to elevate or solve the problem and the consumer is unknowingly driving without lights until being pulled over by the police or the vehicle does not pass a safety inspection. This isn't a $100 expense that is being ignored but a $1,900 expense. This vehicle could have only 1,000 miles or 500,000 miles but shouldn't be breaking down in less than 3 years. This is not neglect or wrongdoing on the part of the consumer and is clearly a quality control breakdown that is being ignored. How can we request the government to investigate and issue a safety recall on this defect to guarantee that the vendors and manufacturers of the defective product are the ones paying for the repairs and not the customers who are the victims during this pandemic when I am out of work and don't have $2,000 just sitting around and I'm struggling to pay the bills and put food on the table for my family?
69000 miles, check engine light came on. Codes P0440 was thrown 2X. I already replaced purge valve at my own cost. I also informed Dodge. They won't fix it unless I pay for diagnosis. Which I already had one done. Also headlight bulb dropped at 38K miles and I informed Dodge and mechanic. She said I didn't have the warranty on it and they wouldn't replace unless I paid full cost
Rear 'racetrack' lighting and license plate lighting shorts out and does not function. This is caused by water leaking into and being retained in the assembly. This issue is thoroughly documented in a variety of online forums. When the lights are inoperative, the rear of the vehicle is very dark and posses a safety issue by increasing the chances of a rear end collision.
A D V E R T I S E M E N T S
- Cicero, IL, USA