This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle's travel link system gives weather warnings that pop up on the radio/navigation screen, while the vehicle is in motion. The current weather warnings are from counties that are 100's of miles from my area, and even in another state. Once these pop ups occur, you take your eyes off the road to ensure they are not of importance for your area. I was told by sirius xm that there was no way to disable this feature or correct the issue of the pop ups being for a storm that occurred last week, and there are currently no active weather warnings.
The vehicle after being started and driven will not shut off. The engine will eventually turn off but the car remains in accessory mode until completely draining the battery. The vehicle then has to have the battery powered up separately and restarted.
Air bag warning light came on in my vehicle. I placed a service request to get it checked out on 03/29/19. Landmark Dodge inspected the vehicle, but was told that a special part needed to be ordered. When the special part was delivered, I then had to make another service appointment to get the part changed/fixed. Unfortunately the next availability wasn't till 05/23/19. I came in on this date to get my vehicle service. After inspection, I was told that another part had to be ordered to fix the air bag warning. I was told that I'd be contacted once that part came in. It's 07/02/19 and I haven't heard anything from the dealership. Another issue I found later, while driving was that my horn does not work. It is believed to have been disconnected. I believe this to be very dangerous to operate vehicle without horn, and without my airbag system functioning properly.
The contact owns a 2018 Dodge Durango. The contact stated that there was an internal fault and the door ajar warning indicator illuminated for the rear passenger side. The dealer (deacon's Chrysler Dodge Jeep Ram, 835 som center rd, mayfield, oh 44143, (440) 442-0424) was unable to determine the cause of the failure during the initial visit. During the second visit to the same dealer, the rear passenger side door latch was replaced, but the failure continued. The contact planned on taking the vehicle back to the dealer a third time. The manufacturer was not notified. The failure mileage was not available.
While drive my 2018 Dodge Durango on the fwy around 65+ the engine just turn off. With kids in the car we were stuck in the slow lane of the fwy unable to move the car. I tried restarting it with no luck. The car still had power(lights were on). The car wouldn't go into neutral.. the car had to be pulled off the road by a tow truck. After about an hour( car was towed) when we got it home we tried again to start the car it started! no check light came on during anytime. A very scary experience.
- Las Vegas, NV, USA
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Uconnect radio continuously has weather alert pop-ups that are a big distraction while driving. A weather alert that is pertinent to the area that you are in would be acceptable, but alerts for counties that are 100-400 miles away causes continual spamming of the radio, which is a huge distraction to a driver. Contact to both sirius xm and fca have yielded no results. There is no way in the options to disable this feature and no update has been provided from the manufacturer.
Problem with both usb outlets. Power goes in and out while driving. Purchased the vehicle brand new on 09/19/2018. They replaced the radio and still having the same problem. Took vehicle back on this date 01/21/2019.
Since approximately 4,000 miles we have experience numerous electrical issues. Our back-up camera, navigation, radio, and A/C work intermittently. The dealer initially felt the battery was backfeeding the system causing a short. That was quickly changed and we are still just waiting for an answer. While parked overnight, one of the map lights came on and could not be turned off. The overhead control panel was replaced due to an open circuit. Most recently, when shifted into reverse, the "R" indicator on the shifter and display would blink and the car acted as though it was in neutral. The engine would rev, but the vehicle won't reverse. This has occurred on both a flat surface while trying to back out of a driveway and once on a hill while backing out of a parking spot. While on the hill, the car rolled forward while engaged in reverse. We do have a video but are unable to upload.
I have 3 major issues. 1 while driving the entire center console electrical system has locked completely up, turning the air off and not allowing any change to the system until the vehicle is pulled over and shut off, continuing with electrical 2X's I've shut the car off and the radio would not turn off, until the battery was disconnected which reset the entire system. My second issue is when starting the vehicle there is almost a grinding noise associated with the start up. Third the car seemed to be stuck on cruise control but with enough time to push enough buttons and shift to neutral it came out of cruise, the car has 3000 miles on it and I pay"D almost 50 grand for a brand new vehicle and it continually has issues, is there/will there be a technology fix"
I leased my car 2018 Dodge Durango, I had it for a week and a half and then it started to malfunction. The screen on my car has been rebooting for about a week now leaving me with no radio, gps, back up camera, and all other emergency funxtions that come with with system. I got the car because of its radio and system. Now I have a $50,000 car and I cant drive it but I still have to pay at the end of the month. That is not right and I need some sort of compensation. This is ridiculous.
The entire 8.4" screen on the dashboard flashes on and off continually whether the vehicle is running or not. Seems like there is a major short in the electrical system. While this issue is happening you have no control over heating, ventilation, radio, navigation, apps or apple car play. Also, while driving at night the flashing screen causes a hazardous distraction in an otherwise dark vehicle.
A D V E R T I S E M E N T S
- Pinehurst, NC, USA