This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water is able to leak into the rear hatch -??racetrack-?? tail light by means of a faulty sealing system used on the tail Light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.
When shifting the vehicle it says -??service shifter-??. Once again I look up this issue on the web and hundreds of others are saying they have the same issue with jeeps and a variety of dodge vehicles.
The tail light on the tail gate accumulates water and causes the light to go out. This could cause the entire brake light to short and could result in a rear end collision. 85 percent of the Dodge Durangos I see have the same issue. This isn-??t a wear and tear problem, the lights weren-??t sealed properly from the factory. Attached are just a few photos demonstrating the problem. Dodge owes it to the consumer to have this recalled
Back on Aug 24th, I brought in my 2017 Dodge Durango for what I suspected was a burnt out headlight bulb on the left side. Turned out, I needed a new ballast. Today, it's now my right side that needs a new ballast. I have looked over the complaints for this SUV and it is not an uncommon issue.
- Chadds Ford, PA, USA
Search CarComplaints.com for these popular complaint phrases...
The climate control system is malfunctioning, and the windows will not roll down. The heat comes on full blast and cannot be turned down or off, and it is summertime. On a hot day the car cannot be driven more than a couple of miles because the interior becomes so hot that it becomes difficult to breathe and remain conscious with the heat on full blast and the windows up. The controls for the windows do not work. The controls for the heat do not work. The climate control system is connected to, or is controlled, by the Uconnect System, which also does not work. I cannot safely operate this vehicle for more than about 5 minutes on a hot day. The vehicle is available for inspection. The problem was reproduced by an auto dealer, who said that it is likely a problem in the electrical system and would take about 3 hours to diagnose. The vehicle was not inspected by the manufacturer, police, insurance representatives or others. However, I called FCA. They told be to do a software update for the Uconnect System. I successfully updated the software, but it did not resolve the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. However, about three months ago the Uconnect System began malfunctioning by occasionally and intermittently rebooting -?" i.e., flashing on and off. After a couple of weeks, the rebooting occurred more frequently, and now it will work at all.
The rear center tail light, or track light, was poorly designed and it allows water to get trapped inside and sit, resulting in the lights burning out. This single light assembly consists of a brake light that is the width of the rear hatch, a backup camera, and reverse lights. The only way to fix this problem is to replace the entire light assembly which costs over $1,000. This is a very widespread problem with Dodge Durangos based on the vast number of complaints for this specific issue, and I am surprised that this is not a recall considering the number of complaints associated with this problem. As you can see from the picture that I have attached, the bottom lights on both sides no longer work because of the sitting water inside. I tried to get this problem fixed, being that it is a manufacturer defect, but Dodge is unwilling to help me because my 2017 Durango is just out of warranty. I would greatly appreciate help with this problem. Thank you
The left turn signal and the back track light go out at the same time intermittently. Also the stop and start function is still not working correctly and I had it at the dealer, dutchess Dodge 2X's now. 1st time they stated the stop/ start battery and the 2nd time they replaced the cel and still having issues with not working correctly. I have only had this truck since October. There's no way I should be having these issues. There is definitely going on with this truck and not sure why there is not a recall. When I was driving and made a stop the start/stop function started working but then the left turn signal and the back track light stopped working. The first day I got the truck home the start/stop function was not working but the turn signal and track light were fine. I purchased the truck and it had 70751 miles on it. The stop start/ stop function was not working from the day I purchase it and then cam one problem after another.
The lights in the car are going off and on by themselves, the passenger window goes down without the window being touched. And the car will turn off when idling in the park position and the automatic shut off is not on or off.
Leaving a friends house my '17 dd with 32K miles stalled out while I was in a turn lane on a busy street just at an intersection leading to the highway. The dash lit up with several likes and the only light I could catch was 'power steering issue car will cut off soon' the car was still in the 'run' position and turning to 'off' or 'acc' was not engaging. I could not move or push the vehicle as engage the neutral position was not happening. After calling the tow truck and sitting for about an hour (scared I'd get him by oncoming traffic) I looked in the manual and online to see how to manually engage the neutral position. After a few failed attempts I was able to engage it and move it safely from the street. Tow truck arrived an hour later and now no buttons worked. He had to use the manual key to unlock doors and the dash was lighting up with several warnings. Going too fast to see or describe. Appt is scheduled for 5/28 previously scheduled because two days prior to this event gas gauge indicated almost empty. Went to fill up and was only able to fill 7.7 gallons before gas pump indicated the car was full. After I stopped pumping the needle only read half a tank but would not let me continue to fuel as it indicated it was already full.
The rear lights fill up with water when it rains and makes the lights in operable, it's a known issue that is affecting several model year Durango's but Chrysler refuses to do anything about.
The contact owns a 2017 Dodge Durango. Approximately four hours after parking the vehicle in the driveway, flames appeared from the rear passenger side quarter panel of the vehicle. As a result, the rear windshield shattered and rear passenger side tire exploded. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the failure was not determined. The manufacturer and local dealer were not notified as of yet. The failure mileage was 60,000.
Rear tail lights (Dodge calls it the 'race track') had water intrude into it and caused them to burn out. I ended up buying a used one from a junk hard and fixed where I feel the water was getting in. So far so good but it's a required by law to have it working as it's the only parking lights on the back. L would have rather had mine replaced with a new oe but not for $1500 for a new one.
Front driver side turn signal intermittently stopped working a couple months ago. It eventually stayed out. Thinking the bulb was bad, both front turn signal bulbs were replaced with leds. A few days ago, the issue resurfaced and continues to intermittently work. This happens randomly while moving or stationary. I have seen others post of this same issue and I feel it is a safety issue and should be recalled for repair at no owners expense.
For the past 2 weeks the lift gate will open on it's on unless doors are locked. Lately the doors will unlock own their own and the lift gate will open immediately. Today the hood ajar alert is on my dash which is a security guard for the remote start.
Deer was struck by vehicle while traveling about 50 miles per hour on a city road. Severe damage to front driver side to include undercarriage and electrical parts. Air bags did not deploy and I feel like they should have. I was informed by the tow truck driver that the airbag sensors were destroyed and the bag should have gone off.
A D V E R T I S E M E N T S
- Garnett , KS, USA