This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electronic fuel door was constantly getting stuck and would not open unless the inside button was pushed multiple times. When I went to get gas, the plastic door popped off so the metal hinge is now visible and is an eyesore. This is a major safety issue.
The led light bulb in the license plate housing goes out. It has been replaced 4 times in 2 years. Dealer diagnosed no problem and replaced bulb. Bulb lasted 2 days. Now it's past warranty and bulb is out again. According to owner's manual, I'm not supposed to be charged for repeat service visit for same issue after 3 visits.
The center tail light in the Dodge Durango's with the racetrack set up have a leaking problem where water enters through posing a risk to the electrical system and inside of the vehicle. This basically happens whether the vehicle is in motion or parked. When it rains - water enters through the defectively sealed tail light. On facebook social media there's a fan club dedicated to Dodge Durango's where members have reported having the same problem including one person having to have their tail light fixed three times.
Water is inside the lift-gate race track lighting assembly. Warranty does not cover "water intrusion" of which this is. Next month my vehicle will be 2 years old so if I don't it fixed at a cost of $1,100 the lights will soon be moldy, shorted out or causing the liftgate to rust out. This should be a warranty fix regardless of age or miles.
The passenger side headlight connection burnt and melted the connection socket where the bulb connects. Had the same problem with my 2011 Dodge charger. The wiring harness on the charger was part of a recall. The 2015 Durango harness is not on a recall, yet. It's the same part, with the same problem.
- Clovis, CA, USA
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Dodge wants to charge $300 to swap out the bulb on the drivers' side blinker which can be done easily in about 10 minutes with regular or led bulb, however it seems that after having swapped out the bulb which shorted out on the terminal connector itself (why is my brand new car causing shorts first of all) so I installed an led on the right side as well. However, that caused problems saying the right blinker is out. So now, regardless of whether I have the led or the regular light installed on the passenger side blinker it now goes in and out saying "right side blinkder out" - and that's even when it works!"?!!! why is the computer thinking the blinker is out when I see it works? granted, the stupid left side stopped being dumb but now is there some attenuation or something that the computer doesn't like since you burned out my first bulb and it's causing issues at the right side" Dodge needs to address this as a recall under warranty because it is absolutely an issue, it's not a bulb problem, it occurs with any bulb and whether it I actually out or not is not accurate per the reporting from the computer. Sometimes it says it's out and it is, other times it says it's out and it's not... this is a major safety issue notifying other surrounding people/vehicles of intent to turn.
Smelled electronic burning in vehicle while driving on highway 378 from columbia SC. After about a minute the instument panelwent completely blank. Worried that I might have a dash fire, I pulled over on the road shoulder in busy traffic to get my family out of the vechile and investigate. I called the local dealer service department and was told to bring the vechile in so they could repair it. Nerviously I started the vechile back up with my family at curb side. I waited for several minutes to ensure an electrical fire did not occur. I drove straight to the dealership without any instrumentation, or turn signals. The vehicle has now been in there shop for over a month.
Regarding ODI PE 16-014 opened 16 December 2016: One year ago (12/29/15) a neighbor alerted me via text to the fact that my vehicle was in the street outside our home. I discovered my 2015 Durango had rolled backward approximately 35 feet coming to rest in the middle of the street. My first thought was that I had somehow failed to put the vehicle in "park". however, after starting the vehicle, I could see the rotary dial controlling the transmission was clearly indicated to be in the "P" position. It's worth noting that at the time of the incident, the vehicle was not running and the parking brake was not engaged. Obviously, having the vehicle roll away was no small concern. So I contacted the dealer who sold me the vehicle and was advised to take it to a dealer in my community for inspection. According to the service manager at the local dealership this was the second recent complaint he had received on this same issue. Ultimately, the dealer inspection turned up no discernable cause. I was subsequently contacted by the sm stating that Chrysler was flying a couple of guys up to take a look at both vehicles involved in the roll-away complaint. This process ultimately resulted in my receipt of correspondence from an individual working "special investigations" for fca stating, in essence, that my Durango is "functioning as designed". a few final thoughts: (1) the slope of our driveway is standard for homes built on flatland. An eyeball measurement has the rise at about 20" over a run of 36'. (2) our Durango replaced a 2004 Lincoln aviator. The aviator utilized the same position in our driveway for several years (sans engagement of the pb), yet we never had an issue with it rolling away. Maybe this can be attributed to dumb-luck. Or, maybe it was designed not to. (3) fortunately, we live on a quiet street. This could have been real bad.
2015 Dodge Durango - with no warning rmp's start to race but the car loses all power. Different light on dash have come on. Dealer has had the truck 5 times including the latest for over to weeks. They reprogram the computer and transmission and try to say its fixed. I refuse the take the vehicle back this time. This truck is a danger to my family and others on the road. It has put family in dangerous situation multiply times, including when trying to merge onto the New York state thruway in heavy traffic. We were lucky there was a shoulder to roll into.
The contact owns a 2015 Dodge Durango. While driving at an unknown speed, all the electrical functions, including the instrument panel, deactivated independently and then reactivated. In addition, the radio independently operated. The vehicle was previously remedied under NHTSA campaign number: 15V461000 (equipment). The failure occurred without warning. Prior to the failure, the air conditioning unit would function independently. The vehicle was taken to the dealer where the failure was repaired; however, the diagnostic results were not disclosed. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.
I put the car in park got out of the car to get the mail. The car rolled down the driveway and struck another car causing a lot of damage. The car left skid marks in the driveway....updated 04/11/17
The contact owns a 2015 Dodge Durango. The contact stated that while driving, the electrical functions suddenly activated and activated independently. In addition, the vehicle would stall and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 30,000.
After backing out of garage, I placed the vehicle in park with engine running while I walked back into garage. Note vehicle was parked on a slope. Emergency brake was not set. While in garage, I noticed vehicle was rolling down driveway. I was knocked down by drivers side door while trying to get in to apply brake. The vehicle then rolled over my mailbox, across street, over neighbor's mailbox and stopped when it hit a tree. My wife was in car so knows that rear parking sensors never chimed to indicate it was about to hit something which I believe confirms that the car wasn't still in reverse after backing out of garage. The air bags were not deployed. I believe that vehicle slipped out of park. It was not moving when I first got out. My injuries from being knocked to the ground and hers from being in the drivers seat both feel they didn't warrant emergency room treatment but will get treatment if pain persists.
Bought a 2015 Durango in May 2015 have had it 45days and it has been in the service dept at the dealership more than with me. It started with a fuel sensor, then the sunroof wouldn't close, it fried the usb port, the air bag warning light keeps going on & off while driving, now the seat nor steering wheel will move at all or if you does move by some miracle the seat decides to reposition itself while you are driving.
A D V E R T I S E M E N T S
- Richmond, TX, USA