This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently noticed still water inside my rear center tail lamp on the lift gate while parked before leaving home, that wouldn't leave, as a result of this a portion of the lamp had went out and no longer worked, eventually the entire lamp stopped working now causing a safety concern as I am now less visible to those behind me and causing me to be ticketed several times from law enforcement because of the lamp being out which is now turning this into a $2000 plus problem. I have done my research and have learned that thousands of other Durango owners from 2014 and 2015 are having this same issue and this needs to be a recalled part. I also have younger siblings that use my truck from time to time to travel to work and school and a grandmother who drives my vehicle at times and I can no longer let them drive my vehicle because I don't want them to destroy their driving record with constant tickets because of the lamp being out nor my grandmother or possibly getting into an accident due to the difficulty of being seen from behind now
The contact purchased a 2015 Dodge Durango. When the vehicle was purchased, the dealer (jimmy britt Chevrolet Buick GMC, 1011 town creek blvd, greensboro, ga 30642, (706) 453-2500) stated that there were no recalls or failures with the vehicle. However, the contact had to make several repairs. The contact stated that the electrical system failed, which affected the heating and air conditioning. Also, the mileage on the odometer was incorrect based on the previous owner. The dealer finally agreed to repair the vehicle after the contact informed them that she was aware of the failures. The most recent failure was with the transmission, which was currently being repaired. The dealer stated that due to the odometer mileage difference, the contact would have to take a financial loss in order to trade in the vehicle. The contact did not the state from where the vehicle was purchased did not have a "lemon law" and was referred to the state's attorney general's office in her home state. The manufacturer was not contacted. The failure mileage was 70,000.
Rear tail light housing center section in the lift gate has water intrusion which has caused led lights to short out. Noticed lights out and water in housing while vehicle was parked but smelled the order of electrical smoke while driving.
- Talbott, TN, USA
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Rear taillight assembly has water caused by a manufacture defect of not properly sealing light assembly. Vehicle was taken to the local Dodge dealership and was told this is a common problem with light assembly. This is a saftey problem and a recall should be issued. This can cause a rear end accident which will result in injuries. The vehicle used by a law enforcement Agency's across the country and can cause an injury to a law enforcement officer.
Rear 'racetrack' led lighting full of water from condensation. Lighting is shorting out and I am concerned about price to fix. Also it may be a danger to other drivers at night. 27,000 miles and already getting worse.
The rear tail light assembly, middle portion, has collected water inside of it which comes in contact with the tail light led's inside causing them to short to ground. They blink/flash erratically but most of the time are not on. Also the license plate lights are affected by this and are not working either. Even after loosening the assembly and draining the water condensation can still be seen inside.
Water is getting into the rear tail lights through the factory seam. There are no visible cracks on the tail light and water is pooling up on the inside and slowly leaking out of the factory seals around the housing. Water is causing the lights to short out.
Water is in the racetrack tail light on both sides, I noticed the sound of water moving while driving, and its water in my tail light. The light are out at the bottom because of this
While driving my radio display screen went off 3 different times and finally restarted. On another day the air conditioning would come on by itself. First it was the rear air would come on high, I would turn it off and it would come right back on. So I turn the air off completely front N rear, well it came back on by itself both of them. So I just locked the rear air and left the front air on. I was driving down the highway while this was happening
While using the vehicle on marksheffel rd we noticed that the horn was not working. That was our first sign for concern. Shortly afterwards while at a stop light we noticed that the steering wheel controls were not working either. Lastly we noticed that there are multiple indicators on the dashboard that are displayed indicating a failure somewhere. One of the indicators relates to an airbag.the vehicle is only a few years old. According to many forums and reports online this is a recurring Dodge issue that they fail to fix year after year. They have had recalls for this issue on other vehicles and years but not this 2015 Durango and they will not cover it under any warranty. They should have had this issue resolved by now considering it has been going on since at least 1997. We drive our kids in this vehicle and feel that it is cause for concern but feel we should not have to pay for their mistakes.
I have taken great measures to ensure the safety of my family and other drivers related to an ongoing issue of service shifter. I have taken my vehicle under extended warranty 3 times for the same problem and suspect autonation has been unable to identify issue nor troubleshoot. My vehicle unexplainable is not accelerating and down shifting properly. The last time I used a rental car only part was covered and we had a seatbelt scare because it wasnt securing my child. I desperately seeking resolution and have parked my vehicle for now until I can turn it over to the correct mechanic. Are you able to read error codes" where do I take my vehicle? I feel unsafe as the vehicle is unpredictable. For the fourth time, we almost experienced an accident leaving my parents enroute home. Warranty and autonation are closed. If someone could give me the correct procedure or steps I need to take. Incidents surrounding the service shifter has gone from inconvienant to traumatizing. This is a family vehicle and used to Transport children. If someone could please advise. Where should I take my vehicle? how can I be assured problem fixed and vehicle safe to drive? this vehicle acceralates, shifts to neutral, jumps and doesnt properly down shift when prompted. I've taken it in for service 3 times within months and even weeks apart. What do I do next"
The contact owns a 2015 Dodge Durango. While at a stop or braking to stop, the vehicle jerked forward without warning. The vehicle was taken to finnegan Chrysler Jeep Dodge Ram (26433 southwest fwy, rosenberg, tx 77471, 281-342-9318) where it was diagnosed that the failure was due to driver error. The failure recurred while the contact was driving into a parking space. As a result, the vehicle jerked forward and struck the front of another parked vehicle. The air bag did not deploy. A police report was not filed and there were no injuries. The vehicle was slightly damaged, but was drivable. The vehicle was taken to the gillman Chrysler Jeep Dodge Ram dealer (10585 w sam houston pkwy S, houston, tx 77099, 713-776-4900) where recall repairs were performed per NHTSA campaign number: 18V332000 (electrical system, vehicle speed control). The technician stated that the vehicle jerked due to driver error and referred the contact to the manufacturer. The manufacturer was not called. The vehicle was not repaired. The failure mileage was approximately 15,600.
After any amount of rain etc. Water leaking into led racetrack lighting causing led to short out. Water pooling in driver and passenger sides racetrack strip... defective part not sealed properly.
My rear tail light has water in it. Told dealership at 36K oil change and they said yes it happens all the time just put a hole in it to allow it to leak out. I said no that isnt what yoir supposed to do and they told me Dodge will not cover it.
I was parked in my driveway on a slight decline and the vehicle was running and in park and I ran into the house to grab something and when I looked back it was rolling down the driveway and crashed and got stuck in between two trees. The vehicle is now totaled.
The center tail light in the Dodge Durango's with the racetrack set up have a leaking problem where water enters through posing a risk to the electrical system and inside of the vehicle. This basically happens whether the vehicle is in motion or parked. When it rains - water enters through the defectively sealed tail light.
A D V E R T I S E M E N T S
- Hammond, IN, USA