This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission, 845RE, showed moist casing and oil pan. Inspected and removed transmission to discover a stress fracture in top housing/casing of the transmission. Unable to repair or replace due to no replacements available through any supply source.
The transmission shifts extremely hard from 1st to 2nd gear so hard it feels like you've been hit from behind. The jerk is so extreme I believe it could cause an accident. It is unsafe for dodge to leave this a problem. The problem is very well known a simple Google search shows there is alot of people with this problem. It also shifts hard from 6 to 5th gear and 4th to 3rd and 3rd to 2nd gear not as extreme as 1st to 2nd but hard enough to say wtf was that. I've had it looked at twice and they always claim to not feel it which is more of we don't want to do the warranty work. The technician even said dodge doesn't want to do anything unless the transmission is just inoperable. This is horrible to deal with and something needs to be done asap.
We were entering a highway from an on ramp and the car would not accelerate. We were almost hit from behind because of it. We took the car in to have it looked at and it is a faulty TIPM "totally integrated power module". There were issues with previous years models of Dodge Durangos with the same issue and I believe that recall should extend to newer years. From what I researched: The TIPM lawsuit alleges Chrysler sold and leased model year 2011-2013 Dodge Durango and Jeep Grand Cherokee SUVs equipped with defective "totally integrated power modules, which allegedly cause a variety of electrical problems including non-starting, stalling and fuel pump problems. The plaintiffs claim Dodge and Jeep owners have spent a small fortune on unneeded repairs for batteries, fuel pumps and other car parts, all while the real trouble was caused by defective TIPMs.
Transmission will not shift to any gear.seat belt on doors all closed, only had one code related last year shift module U0002-88, sent to dealer, said no codes, I never erased codes, this has been to dealership so many times I dont know how many, said its customer error. Bull (@#$%).if Chrysler cant fix it, they should buy this junk back.
While driving the vehicle randomly stalled/died, though the instrument cluster/electronics stayed on. I tried to start the vehicle, but the engine wouldn't turn over. The instrument cluster cycled through random error messages "vehicle phone requires service, service airbag system, oil pressure low, service electronic throttle control". Dodge dealership said they couldn't replicate the issue, and sent me home. On 4/4/2020, and 6/626/2020 the engine wouldn't turn over despite the instrument cluster turning on. On 4/15/2020 the dealership said the battery was defective and charged me to replace it, but the issue is still not resolved. On 5/1/2020 the trunk randomly opened while the vehicle was off and in my driveway, it was raining. On 5/27/2020, while driving in a storm, the instrument cluster said "service electronic brakes, brake fluid low" and the parking brake light kept coming on and off. The errors never showed up again after the vehicle dried off. On 6/26/2020, a day after a thunderstorm, the engine wouldn't turn over even though the instrument cluster came on. The ignition was stuck in "run", and the P/R/N/D lights were all on, and the instrument cluster said "service transmission continue in D do not shift or turn engine off"; but the engine was off. I had to disconnect the battery to turn the vehicle electronics off. *** every single time the vehicle has died while driving or failed to start while parked, I have gotten a U0100 engine code san antonio Dodge Chrysler Jeep has failed to diagnose or fix the issue, and Dodge corporate has failed to provide any resolution except to tell me to take it to a different dealership. Dodge case/reference number is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Cibolo, TX, USA
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Afrter 2 months of ownership with 73000 miles on it this SUV its turning off while driving this is the 5th time it happends while is off wipers move by it selfs doors and alarm open and closes just like its haunted took it to the dealer and they say nithing wrong with it im afraid for my life and my kids I have read and seen a lot a lot of complaints about thus issue and Dodge has done nothing about it !! while driving this dead trap
My wife put her 2015 Durango into park and exited the vehicle. She was standing at my passenger window speaking to me when her car suddenly rolled toward her. The Durango pinned her between it and my vehicle from the chest down.
Chronic intermittant problem with transmission failing to go in correct gear. When going from park to drive or reverse the vehicle stays in the last gear. I have had to turn off vehicle and wait 15 seconds to reset power train module. While driving the gear knob light starts flashing. The vehicle was showing drive but it was still in reverse and went backwards. I have taken the vehicle to the dealer three times to have the power train module to be re-programed. The power train module has subject to recall at least twice!
Dodge Durango U65/NHTSA 18V-332 vehicle malfunction caused the vehicle (in motion, but slowing) to accelerate (leap forward) unexpectedly, causing an accident. This happened on a city street. This was the second accident with similar circumstances in this vehicle. After the first accident (6/28/18), we took the Durango to the Dodge dealership and were told nothing was wrong with the vehicle. The Durango U65 recall notice arrived in the mail a few days after the second accident, and we immediately made an appointment at the Dodge dealership for the fix.
Dodge Durango recall U65/NHTSA 18V-332 vehicle malfunction caused the vehicle (in motion, but slowing) to accelerate (leap forward) unexpectedly, causing an accident. This happened on a city street.
The contact purchased a 2015 Dodge Durango. When the vehicle was purchased, the dealer (jimmy britt Chevrolet Buick GMC, 1011 town creek blvd, greensboro, ga 30642, (706) 453-2500) stated that there were no recalls or failures with the vehicle. However, the contact had to make several repairs. The contact stated that the electrical system failed, which affected the heating and air conditioning. Also, the mileage on the odometer was incorrect based on the previous owner. The dealer finally agreed to repair the vehicle after the contact informed them that she was aware of the failures. The most recent failure was with the transmission, which was currently being repaired. The dealer stated that due to the odometer mileage difference, the contact would have to take a financial loss in order to trade in the vehicle. The contact did not the state from where the vehicle was purchased did not have a "lemon law" and was referred to the state's attorney general's office in her home state. The manufacturer was not contacted. The failure mileage was 70,000.
Driving on freeway coming back from payson area and we heard a pop noise at drivers seat headrest and saw that the headrest popped open. We didn't know it was an airbag until a Dodge dealer said that it was the airbag and it's not under warranty and can't take care of it. Kept asking if we were in a collision when the headrest broke and we were not! we were driving at about 65 miles an hour when that happened. We were also told that our motor mounts have to be replaced and the vehicle is only 3 years old. We have kept our vehicles for longer than this before and never had to replace motor mounts. Not sure if they are defective or if these problems are just because it is a Dodge. I have never owned Dodge before. I've been driving the vehicle with the headrest open for about 2 months now as one Dodge dealer in tempe made me go to the one in avondale since that is where I purchased it from and I had to make appointments each time and it took forever to get the appointments for each. Now my neck hurts as a result of driving my vehicle with my head leaning forward and still I haven't heard from the warranty company or the dealership. I called an 800 # after the dealer told me they couldn't do anything and they were to call me back within 3 days and now it's been about 2 weeks and no word from them. The date below is approximate. Please help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I started the vehicle with one foot still outside of the vehicle so the key fob could be detected and exited. As I exited the vehicle and took my right foot off the brake the car then engaged into drive and crashed into the woods. My right arm was slammed in the door and I hit my back on the side of the vehicle. Four of my small children were outside of the vehicle when this happened. There was a decent amount of damage to the vehicle. I took my vehicle to a local dealership where the problem was not duplicated and they could do nothing to rectify the problem. I am currently waiting to hear back from the manufacturer. I have received medical attention for my injuries and a police report has been filed. This a very dangerous issue that needs to be addressed. Updated 10/15/18
Had pulled car into garage and thought car was in park. Had not turned rotary shifter all the way to park, so car was in reverse. Started to exit the vehicle and removed foot from brake and car started pulling backward. I jumped back into car and applied brake just as car door, which was ajar, struck garage framing, badly damaging door. If I had not been able to get back into the car I may have been killed because there was nowhere to move in the garage. Chrysler should automatically put these rotary shifter cars into park if vehicle is stopped and car door is opened.
I was parked in my driveway on a slight decline and the vehicle was running and in park and I ran into the house to grab something and when I looked back it was rolling down the driveway and crashed and got stuck in between two trees. The vehicle is now totaled.
Car did not engage into park on 3 occasions while running, I had to use the emergency brake to prevent the car from rolling. The first time this occured the car was in in park and it rolled into a house. The second time I was dropping my son off and I put the car into park and it started to roll backward. I then had to use the emergency brake. The same situation occur again two days later. The vehicle was taken to the dealership immediatley after the first occurance and again after the second.I was told they couldnt recreate the the issue they did not fix any parts. The vehicle is in the shop now and they want me to drive the car with a recorder to see if it rolls again.
This vehicle has rolled back while in park at least 4 times now. Yesterday being the most severe as I was standing behind the vehicle when unloading groceries in my driveway. The vehicle rolled back over me injuring my leg. Luckily my kids were not behind the vehicle or it could have been really dangerous. I know longer feel safe with this vehicle. It was purchased used through carmax.
The contact owns a 2015 Dodge Durango. While the vehicle was parked, the vehicle shifted into neutral without warning and crashed into a tree on the contact's property. The contact's spouse fell and injured her arm while trying to stop the vehicle. Medical attention was provided. The air bags did not deploy. A police report was not filed. The vehicle was towed to an independent mechanic at a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 38,000.
I was backing a small trailer into its storage location in my yard. I was on a slight downward incline with chocks aligned with the trailer wheels. It was evening and dark out. As I approached the chocks, I placed the car in park. I know because the rear reverse lights went out. The engine was running. I got out to see how far I needed to go back before reaching the chocks. When I exited the car it started going backward down the slight incline fast enough for the trailer wheels to go ever the chocks. I barely got back into the truck before being knock over by the open door. By the time I got to the brake pedal to stop, the truck door had struck the corner of a greenhouse, bending the metal greenhouse frame and forcing the driver door open too far causing hinge and body damage to the door and front left fender. Luckily, , no one was hurt. The door now closes with difficulty. This was actually the second time this happened. The first was in the parking lot at my office when I pulled the car into a spot, put it in park and was getting out to run inside for an item that I had forgotten. The engine was running. As I was getting out of the car it began to move forward. I braked and shifted back to drive then to park again and made sure it wasn't moving before I got out. This first time I attributed it to me not turning the knob all the way to park, but now I believe it was the same defect.
A D V E R T I S E M E N T S
- Camp Lejeune, NC, USA