This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle will rapidly accelerate when applying the brakes and attempting to stop the vehicle. The engine will be racing, the RPM gauge will show increasing rpms towards maximum and the vehicle will try to move forward. The brakes have to be applied and the vehicle put in park to stop the acceleration. The vehicle was in motion a city streets and happened on at least four times in a two week period.
The contact owns a 2015 Dodge Durango. While the vehicle was placed in park, it rolled over the contact's left foot without warning. The contact was injured, but did not require medical attention. The local dealer was not contacted. The manufacturer advised the contact to go through his insurance company and did not offer any further assistance. The failure mileage was 27,568.
The contact owns a 2015 Dodge Durango. The contact stated that the gear shifter independently shifted out of park position. The vehicle came to a stop when it crashed into the wall of a house. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified. A police report was not filed. The failure mileage was 53,412.
Put vehicle in park in our inclined driveway to run into the house for something I forgot. Left it running and stationary with my daughter in the back. As I got to the door I heard my daughter screaming and looked back to see the vehicle rolling down the driveway. Was able to run back and stop it, but it was a very dangerous situation as it would have continued to roll into the street if I hadn't heard her or if I had already been in the house.
Vehicle rollaway complaint. Put the vehicle in park. Exited the running vehicle, closed the door, and walked in front of the vehicle into the garage. The car began driving forward into the garage and slammed into the entryway of the home.
- Plainfield, IL, USA
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I read an article in usa today that the nhtsais investigating vehicle transmissions that use a rotary control. About a year ago, I pulled into the driveway, shifted into park and exited the vehicle. As I was walking down the driveway I turned around and saw my car backing up into the street and across the road where it struck a block wall. I was sure that I must have not fully turned the knob to the park position but now, having read this article I am wondering if in fact there is a defect. I had not engaged the parking brake and the vehicle was still running when the incident occurred.
I have expected unintended roll away on two occasions. The truck was running and put in park and as I exited the vehicle it rolled forward. The first time it hit a parked car, in a parking lot, no damage resulted. The second time was in the driveway, I manged to stop it with out incident. This Durango is equipped with the electronic rotary shifter.
The contact owns a 2015 Dodge Durango. While the vehicle was in the park position, it began to roll away and rolled over the driver. A police report was not filed. The driver sustained major injuries to the left leg, which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000. The VIN was not available. Updated 02/07/2017
While my Durango was in the shop for complaints of flare shifting and other shifting issues mechanic placed the Durango in park and exited the vehicle leaving it running. At that time it was not in motion. It subsequently drove into his toolbox damaging the front bumper and hood. The mechanic insists he did nothing wrong and it just happened. The vehicle was in a dealership garage. There is no police report because the dealership immediately sent the vehicle to a body shop. I contacted the police and they told me if they dealership made repairs a report wouldn't be necessary.
The contact owns a 2015 Dodge Durango. After the contact parked the vehicle in the driveway, removed the key fob, and exited the vehicle, it automatically shifted into drive and crashed into the garage. The contact stated that there was no warning indicator. The air bags did not deploy and there were no injuries and a police report was not filed. The front end of the vehicle was damaged, but the vehicle was not towed. The manufacturer was made aware of the failure and promised to call back. The failure mileage was 5,818.
Vehicle will drive away unattended if you forget to turn the "transmission dial"..... when the car is in drive and you stop and press the ignition button (thinking you are putting the car in park and/or turning it off, and then get out of the car, the car remains in drive and will drive away. When you press the button, the car makes a ringing sound and both me and my wife and thought the car was in park. When I got out of the car, because I forgot to turn the transmission dial to park, the car began to roll away with my wife and children still in the vehicle. Unlike all other cars I have had that had electronic transmissions which put the car in park if you turn them off and/or open the door when the car is not moving, the during will simply drive off in the direction its is aimed. This car needs to put itself into park in these situations. I have a BMW that will not/cannot drive away like this. It is extremely dangerous!!!! I asked the dealer if there was a way to stop this and I was told they are aware of a similar problem on the Jeep Grand Cherokee. However, I am told there is no re-programming fix yet. Someone is going to be killed by this defect eventually.
The contact owns a 2015 Dodge Durango. While the vehicle was in the park position, the driver pressed the start/stop button to shut off the engine. While exiting the vehicle, it erroneously accelerated in reverse up an incline at approximately 5-10 mph. The vehicle drove into a busy street and stopped after bumping a curb. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 5,404.
Car placed in reverse, backup camera came on and car went forward instead of backwards when gas applied. Car made funny sound. No damge occured and car was checked out by dealer. There has been no repeat events.
The contact owns a 2015 Dodge Durango. The contact stated that the vehicle rolled out of the park position and crashed into a house. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 4,600.
After backing out of garage, I placed the vehicle in park with engine running while I walked back into garage. Note vehicle was parked on a slope. Emergency brake was not set. While in garage, I noticed vehicle was rolling down driveway. I was knocked down by drivers side door while trying to get in to apply brake. The vehicle then rolled over my mailbox, across street, over neighbor's mailbox and stopped when it hit a tree. My wife was in car so knows that rear parking sensors never chimed to indicate it was about to hit something which I believe confirms that the car wasn't still in reverse after backing out of garage. The air bags were not deployed. I believe that vehicle slipped out of park. It was not moving when I first got out. My injuries from being knocked to the ground and hers from being in the drivers seat both feel they didn't warrant emergency room treatment but will get treatment if pain persists.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA