This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parking I was driving heard a loud pop/crack that startled me I turn and my wife is saying ouch touching her head. The head rest was opened in two looked like it exploded open and hit my wife on the back of her head. There was nothing different that we did while parking in front of our home that could have caused the head rest to explode. I called the dealer immediately and they have no knowledge of any recalls or problems with the head rest airbags going off. Now I'm concerned about driving the vehicle not knowing if the same thing could happened to the driver head rest airbag. Unfortunately we are still in a lockdown in California and not driving much or maybe a good thing with the not knowing if the airbag will go off.
I had just parked my car and had exited to remove my child from his car seat when, for no reason, the drivers side headrest deployed unexpectedly. The vehicle was not in motion.
- Visalia, CA, USA
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The contact owns a 2014 Dodge Durango. The contact stated while driving at approximately 65 mph, the contact heard an abnormal loud noise coming from the passengers side headrest. The contact pulled over and noticed the headrest exploded without warning. The vehicle was not taken to a dealer or a local mechanic for repairs or diagnostic testing. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
The service your airbag light keeps turning on and off constantly, while driving. It also disables the seat belt automatic locking when the light comes on. It was recalled on the 2014 Jeep with the same issue...
Service airbags notification keeps coming on. Scheduled to take it to dealer. Found out service recall has been made for airbags on Jeep Cherokee but not 2014 Dodge Durango. Why not if the same problem is occurring with the Dodge Durango those. This should be included in the recall. My vehicle only has 90000 miles on it should not have airbag issues. Airbag light would come on as soon as I start to car then would go off then my service alarm for airbag would come on and stay on. Now service light for airbags come on immediately after starting the car and will not go off.
Dealer stated that my wiring harness has a short which caused the airbag to fail. Became aware of this when the check airbag light illuminated constantly. This is exactly the subject of a NHTSA recall: 14V643000 apparently, my VIN is not included in this range of vins though I was diagnosed with the same issue
The car was in park with ignition switch off. I sat in the passenger seat and starting to put on my seatbelt when unexpectedly the safety restraint system headrest activated hitting me in the back of the head. After incident I observed that the plastic used to hold the retainer bar in place has gave out and no longer in place with the retaining bar still within the release hooks.
Airbag light and service airbag system warning constantly on. Airbag system deactivated. Very dsngerous if collison were to hsporn. Told my VIN is not included in recall P67, which is the issue I am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall P67.
Getting into my parked vehicle I noticed the driver's side seat head rest had deployed. Plastic clips broken. Lock bar was still enclosed in locking mechanism. My vehicle was in my driveway.
The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning. Through online research I noted that this seems to be a common issue.
I was driving to church at about 20 mph when I heard a noise and felt a bump striking my head. The drivers headrest was deployed. It seems like some plastic clips or parts inside just broke...
The air bag light stays illuminated and tells me to get the air bag system serviced for no reason. It has not been in any accident and just out of the blue came on and remains on. There was a recall on 2014 Dodge Durango and mine should be included in that recall.
The passenger headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. Had a passenger been in the vehicle this could have resulted in serious injury. The vehicle was in motion on a city street. Through online research I noted that this seems to be a common issue.
While stopped with the vehicle in park after just coming off of the interstate at a truck stop, the passenger side active headrest popped. No damage had occurred to the vehicle, no large bumps or curbs were hit. Luckily we were stopped and no injury occurred. Unfortunately this is a huge expense to fix at a dealership (over $700 just for the part plus shop hours making it about a $1000 expense not covered by warranty!) this is a huge safety concern - 1. if we are now in a collision prior to repair will our airbags deploy as this is part of the whole system (and the one is already sprung so could damage occur because of that) 2. if we had been driving and it were to deploy and hit someone it the back of the head it could easily cause an accident causing injury or even death to occupants and to occupants of other vehicles! this could be extremely dangerous!
While the vehicle was parked in a parking lot the driver side head rest airbag deployed. The vehicle was taken to a Chrysler dealership. The dealership confirmed no impact event occurred and the bag just deployed. Dealer also said it was not a warranty covered item and would not replace/repair at not cost. On the day the bag deployed it was a hot sunny day.
A D V E R T I S E M E N T S
- Temple, TX, USA