This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side front headrest airbag deployed without incident. There were no warning lights, messages or symptoms prior to deployment. The vehicle was inspected and certified upon purchase. This could have caused injury to myself or my children. My biggest concern is the same incident happening without warning to the driver-??s side while I-??m driving and causing an accident which results in injury or worse, death of myself or children. This is a problem.
Vehicle was parked and engine off. The driver-??s side head restraint deployed suddenly and almost hit me in the face. When I looked inside, the plastic hooks that hold a metal pin in place had broken off.
Air bag light came on and car constantly loses power even though the battery installed is new direct from dealership. Recurring situation happens at least twice a week.
The vehicle was running, in "park", sitting in the driveway. My 17-year-old son was in the passenger seat. The headrest airbag deployed without ANY provocation of any kind. No movement in the vehicle, and it was not in motion, there was certainly no collision. The EXACT same thing happened on the driver's side 3 years ago, while I was sitting in the driver's seat, in the driveway, with the vehicle running and also in "park". The force of the deployment from either of these incidents was not enough to warrant an injury or a headache, but does elevate a safety concern until it is repaired. There were no warning lamps that came on prior to deployment, it was a complete surprise on both occasions.
While driving with my wife sitting in passenger seat, the headrest safety deployed for no reason. This occurred under normal driving conditions. There was no impact or collision which would have caused the deployment.
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
Driving the on-ramp as I was speeding up to file into traffic my headrest exploded hitting me on the back of my head/neck area. It was a pretty violent incident and I almost caused a accident due to my orientation being stunned. As I made it home I found little black plastic pieces that came from the head rest. It appears the plastic retainers become fragile over time and loose their structural integrity, then become a serious hazard should they fail during driving. During this event no warning has been given, sound or visual, and the vehicle is drivable. However, as there is currently a potential for a head/neck injury to the front passenger if it should reoccur, no passenger is being transported in the front until this is corrected.
1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.
In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.
Driving on Freeway and my son was sitting in the passenger seat when the headrest exploded for NO reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced NOT out of my pocket. I have monitored my son now for whiplash injury due to this incident.
My wife was involved in a very serious rollover accident this past week (11/18) in our 2013 Dodge Durango SUV. She was hit in the rear quadrant and flipped several times coming to a rest on the roof. We have 3 children (who were luckily not in the car at the time) who would have been severely injured if not killed in this accident as none of the air bags deployed. This happened on merritt parkway in
My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that the passenger's side air bag warning light illuminated intermittently. The contact then received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the repair was unavailable. Lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211) was contacted on several occasions and confirmed that parts were not yet available for recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
On August 1, 2020, the front passenger seat active head restraint spontaneously deployed and hit the passenger (14 Y/O female) in the back of the head. The vehicle was in drive but was stationary at the time (in a drive-through line).
I was park in my driveway in park getting ready to go. When all of a sudden my passenger side headrest burst open. Luckily no one was on the seat at the time. But I believe with the force it cam out it could had giving some one a concussion. I would have hate ut if one of my kids was there when it burst open.
A D V E R T I S E M E N T S
- Waverly, OH, USA