This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is having issues starting while parked. I have seen that 2012 - 2013 Dodge Durango's do have a active recall from chrylser on certain models for the tipm. The issues stems from the cars inability to start due to the tipm not providing fuel when attempting to start. The starter is attempting to start the vehicle but it does not fully turn over. M.carcomplaints.com/news/2015/Chrysler-Dodge-Jeep-tipm-lawsuit.shtml this issue started mid March 2019 and has persistently gotten worse with sometimes now failing to properly start.
I had the recall done in 2015 for the fuel pump relay. I was driving my vehicle when it died and now I am being told the fuel pump relay is out and needs to be replaced. I spoke with the 800 number for Dodge who refused to cover the replacement because I had it done already. This is something that shuts the vehicle down even if you are driving. I was driving my vehicle and it shut down as soon I came into my neighborhood. It had to be towed.
I was driving in some pretty hard rain going about 60mph. I slowed the car down to about 40 and when attempting to accelerate again the car would not accelerate. The vehicle then seemed to stall and lose both breaks and steering. I was on a hill so it was very scary. I was able to pump the emergency break and get the vehicle to stop. Something is wrong with this vehicle causing it to not accelerate, then lose power and breaks. I was reading an issue with the alternator may be the case but I am not sure how that would cause loss of breaks. Also my dealership states they already fixed the alternator recall on this vehicle.
Upon trying to start my vehicle it starts tries to start but seems it is not getting fuel to actually turn the motor. This happens several times and then it will start. Once already I was driving down the road when the vehicle started sputtering like it wasn't getting enough fuel. Then it shut down suddenly in the middle of the road. I was almost rear ended by another vehicle, they had to run off the side of the road to keep from hitting me. After several tries to restart the vehicle I let it sit for about 5 minutes and then tried to restart it again. It restarted and I was able to drive the rest of the way home. Had I been in an accident it would have been very bad as I had a box of honeybees in the back of the vehicle. I am unable to recreate the issues to show anyone else. Although I finally had a family member witness the cranking of the car issue. As it happened again today 03-28-19
Fuel pump relay recall (R09). I took my vehicle for this recall on 2015. Now, 2019, a couple of weeks ago, the vehicle was presenting the condition such as difficulty to start like once a week until it start doing that daily, sometimes more than once a day. I took it to the Dodge service center and it was identify as the same issue. Repairing will take a couple of days until the part is receive.
In November 17, 2016 a recall campaign 15V-115 was issued. My Durango was serviced by dealer due to this recall. Recently I took the vehicle to the triangle dealers in puerto rico, with the same issue. They wanted to change the fuel pump, because this was the diagnostic of the mechanic. I did not agreed with the diagnostic because I had already verified that when I moved the cables of the relay they installed, the vehicle turned on again. I picked up my Durango at the dealer on the December 24, 2018. Now the Durango has the same problem, it actually stalled will driving almost causing me to have an accident on the 25th. My complain is the the relay installed in these vehicles are not the solution. I've research other vehicles owner who have had the same problem occurring over time again, as I am right now.
Safety recall R09 / NHTSA 15V-115 fuel pump relay - 2012-2013 Dodge Durango completed on my 2013 Durango shortly after notified by Chrysler. At or around June 2018 the vehicle started experiencing same symptoms as described in safety recall R09 even after external fuel pump relay was installed. At first, symptoms were intermittent and sporadic, happening every few weeks. As time progressed starter would crank until it timed out without vehicle starting. Sometimes vehicle would start but act as if it was running out of gas spitting and sputtering and would have to turn vehicle off to end sputtering. Now the vehicle continues to have the above symptoms however they are more often (once or twice a week, and often daily) and have left me stranded several times. Have taken vehicle to dealership for diagnosis but no codes and was told "without a trouble code we can't diagnose the vehicle bring it back when it happens again." The no start extended cranking until starter times out and the sputtering all occur stationary during start up.
I have the 5.7 liter engine. I was advised that the fuel pump relay and the wiring harness were the subject of a recall because it could cause the pump to shut down and the engine would stop running. On 11/17/2016 I took my car to Chrysler Dodge Jeep Ram in seattle for an oil change, and they replaced the fuel pump relay and integrated wiring harness. I had not previously had a problem with the engine shutting down. The fuel pump relay they installed in my car was defective, and failed completely about 22 months after it was installed. My car was parked and several times my attempts to start the car were frustrated. The engine would start, but ran very roughly for a second or two before stopping. Rairdons Chrysler Jeep in kirkland charged me $294.28 to diagnose the problem, and advised that it was a defect in the fuel pump relay. On September 25, 2018, rairdons Chrysler Jeep in kirkland installed a replacement and charged me $282.96, claiming that their information was that the replacement part was installed more than two years previously, and I had to pay for the part and installation because it was only warranted for 2 years. Rairdon's is incorrect, the replacement was installed less than 2 years before failing. This seems unfair and improper. The replacement should be subject to the same conditions and terms and safety standards as the car and parts are. I think the diagnosis and replacing the part should not be chargeable to me because the part is subject to a safety recall
We purchased our 2013 Dodge Durango new in 2013. There are several recalls on the vehicle since it was purchased. In 2015, we received a recall on vehicle may install and cause an accident. The part address was the tipm. After the so called fix, our vehicle never ran properly. The car will run rough, or sluggish. Check engine light comes and when I took it to the local shop they said it was oxygen sensors. We replace two but it never totally fix the car. It will not start at times. Finally it started stalling. I contacted the dealer the tipm issues and I was told it was fixed and that the vehicle is no longer under warranty. I did an extensive research and all of the complaints on this vehicle pointed to the tipm which it makes sense. I am in the process of purchasing a replacement part but in the meantime I fled a complaint to address the unwilling support from my Dodge dealer. I feel that doge failed to properly address this issue.
While driving it will randomly shut off. During initial startup it sounds as though it's out of gas and will not start; sometimes taking up to 9 or 10 attempts for it to crank
The contact owns a 2013 Dodge Durango. While driving 80 mph, the vehicle stalled. The contact was able to coast the vehicle to the emergency shoulder lane. The contact was able to restart the vehicle with no further failures. The contact researched the failure and called an independent mechanic who determined that the failure was due to the fuel control relay. The dealer (brubaker Chrysler Jeep, 1020 lititz ave, lancaster, pa 17602, (717) 299-6541) stated that the vehicle was not included in a recall and recommended a temporary repair. The manufacturer was contacted and advised the contact to call NHTSA. The failure mileage was 74,000.
The contact owns a 2013 Dodge Durango. The contact stated that the key would turn over in the ignition, but the vehicle failed to start. The vehicle was taken to a local dealer (galeana automotive group, 28400 van dyke ave, Warren, mi 48093) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 42,000.
While driving at high way speed of 50mph the vechile will stall to 30 then 10mph when at the light this vechile transmission look like it struggling to shift to 2 year and stalls I called the dealership and the said they have the recalls this vechile only has 65000M miles on it and I brought from the Chrysler dealership last year certified B prepared.
Takata recall from time to time when starting the 2013 Dodge darango V 8 hemi it would just continuously turn over like it was not getting fuel it would not happen all the time but makes it unreliable when its your wife and kids using the car and what makes it a safety issue in my opinion is that the car has also stalled from time to time the car has been to the dealer 2 times now we have a extended warranty but they said they can not repeat the problem very frustrating
SUV WILL CRANK BUT WON'T START. EITHER THE FUEL PUMP RELAY IN THE TIPM IS GOING BAD OR THE FUEL PUMP IS GOING BAD. IS THEIR A RECALL FOR THE TIPM IF YOU CAN REACH OUT TO ME THAT WOULD BE GREAT. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Greensboro, NC, USA