This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took my vehicle to 1 dealership to get fixed they said they couldn-??t do it because my vehicle was too old and wouldn-??t be able to find parts. Took my vehicle to 2 mechanics shops that said they could fix it. Insisted I need a wire harness AFTER completing other work they thought would fix it. My daughter came to visit and I told her what was going on. She began to look through wire diagrams of the vehicle and noticed the TIPM being a common factor in the systems that were effected. She took my VIN and noticed a recall that has not been addressed. I bought this vehicle not long ago from an independent dealership-?? I don-??t understand how it is legal that neither vehicle maintenance facility informed me of the open recall that has yet to be perform on this vehicle. I don-??t understand how it is legal for a DEALERSHIP not to inform me that a recall has yet to be address with this vehicle. Yet for every-time I get maintenance the VIN is to be recorded-?? So as I-??m trying to fix the vehicle mechanics enter this vin sees a recall that could very well be related to the recall and do nothing but charge me for parts and don-??t even inform me" How is any of that legal!"
While driving down the road, my vehicle will completely shut off and shut down. Sometimes, emphasis on the sometimes, I can push my key into the ignition a bit more and it will start back up. I lose all function and control of my vehicle. My dash lights and exterior lights completely shut off. I can't steer my car and it comes to a complete stop within seconds because everything locks up. I have had this happen more times than I can even count. It has happened in the middle of me turning at an intersection and has almost caused a collision. I took it in for a diagnosis and was told that there was nothing wrong with my vehicle and they didn't know why it was doing that. There is absolutely no warning for when this will happen. The speed that it happens at varies as there is no rhyme or reason. It happened when my care had 95,000 miles and still to this day. It happens AT LEAST 4 times a week. I have read forums where other people with the same vehicle have had this happen to also.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at 80 MPH, the vehicle lost motive power. Additionally, the electric throttle control warning light was illuminated. The vehicle was taken to an independent mechanic, where the fuel pump system was replaced; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.
Vehicle has been having issues starting, acts like the fob is not in ignition. Vehicle has locked key in ignition and won't release it. Most dangerous concern is vehicle will completely shut down while driving, regardless of speed, and will not restart until completely stopped and put in park. Most recent occurrence was on interstate 80, 73 MPH on 12/23/2022. Everything except for hazards and radio shuts off and goes black. No warning lights, no codes tracked, just completely fails. Cannot use turn signal, brakes, power steering, nothing. Starting issues started about 12 months ago. Completely shutting down while driving started about 7 months ago. Issue is intermittent and does not show a pattern.
The oil filter cooling housing is leaking oil onto the engine. The housing is poorly designed. It-??s plastic. So therefore it can evidently catch fire on the housing and cause combustion. It does make the car smell like it-??s running hot or it smells like Burt motor oil. Everything we have read says his is a poor design by Chrysler bc they tried to cut corners. The newer models for the housing is aluminum that will better withstand the heat. I think this should be a recalled event.
- Madison , GA, USA
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At 40 mph and more vehicle stalls and shake intermittent stalls, stumble. vehicle do not cut off. but stumble real bad. it's really bad in overdrive. 2 or more people in it.
My 2012 Dodge Durango was serviced under NHTSA Campaign 19-V813. This called for the replacement of the fuel pump relay to correct a potential no-start or stall situation. This also prevented fuel pump failure due to the unit not being switched off by the TIPM when the car is turned off. This repair has not corrected the problem. The car would be available for inspection upon request. The safety of the occupants could be at risk. The problem is intermittent and has not been able to be duplicated at the dealer. There are no warning lamps or codes that can be read. The car will crank over for an extended period of time but will not start. This is an intermittent problem and occurs two times a month or more, has been happening since Fall of 2020, and has been increasing in frequency. The fuel pump relay was replaced in June 2021 and the car had a no-start two weeks later. The check engine light does not come on. No codes are found by the dealer. The engine has not quit while in motion, but possibly could as this problem increases in frequency. On two occasions while the car was in motion the right rear window went down for no reason. The window could not be raised until the car was brought to a stop, turned off and started again. The window could then be raised using the driver's door control. This poses a danger to the occupants of the vehicle especially during severe weather and is at least a distraction to the driver. The common denominator in these two problems is the TIPM. I think the fuel pump relay problem is actually a problem found deeper within the TIPM. Chrysler is simply saying that the "flix" is a relay and not the real culprit, the much more expensive TIPM. The dealer says they cannot diagnose this problem unless it is happening on their lot. They have inspected the fuel pump relay work that was done under recall and said that the installation was correct.
The contact owns a 2013 Dodge Durango. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver-??s side cylinder to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 136,000.
hello I have got my truck off dealership like 6 months ago and my transmission is down I have to pay out of pocket also my head rest Popped out and hit my head
Was out running errands and returned home. Pulled in garage and vehicle smelled hot, like on fire. Went to start vehicle back up and remove from garage incase of fire. The vehicle would NOT start. Took vehicle to local repairman. I was informed the alternator caught on fire. If this would of happened on the road, I could have been in a bad accident. Also because my vehicle was parked in the garage, there could of been the possibility of my house and vehicle catching on fire if it would have been worse. My Durango is currently at a independent auto repair shop. The new alternator has been ordered but there is concern that the computer might be destroyed also. The only person to inspect the vehicle would be my auto repairman. Unfortunately, there was absolutely NO warning lamps prior to the alternator burning up.
There was a recall on the 2013 Dodge Durango for the SUV to suddenly shut off while driving. The recall was said to be fixed but since then I have had it shut off at least 4 times while driving. You lose complete control of the car; no brakes, no steering...nothing! this has helped on a flat surface and on a hill.
Car randomly shut off in the middle of the road while driving, no warnings. Shut off could not steer as steering while locked up & could not brake as brake pad was hard and locked up as well. Got it to the side of road, it started right back up but shut off again not even 2 minutes later. Was able to get it off the road and started back up but puttered as all the lights flashed inside of the car. I had my kid in the car I am terrified.
My Durango stalls when I'm driving and restarts on its own. I had the fuel pump relay changed already which I had to pay out of pocket because Dodge doesn't have the replacement part. My vehicle continues to stall with out notice and am scared to drive it. I took it back to the dealership and they kept my car for a week. The car never stalled when the drove it around a few times. This car is very dangerous due to the fact that it stops at any moment and you lose complete power. At anytime you could crash without notice.
The contact owns a 2013 Dodge Durango. The contact stated while at a standstill, there was an abnormal sound coming from engine compartment. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact restarted the vehicle and continued driving however, the failure recurred several times. The vehicle was taken to landers Chrysler Dodge Jeep Ram of norman (481 N interstate dr, norman, ok 73069) but was not diagnosed nor repaired. The contact mentioned that the vehicle was previously taken to the same dealer under NHTSA campaign number: 19V813000 (electrical system) however, the repair failed to remedy the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Lifter and camshaft failed on 3.6 V6 engines. Has become a very common occurrence on 2011-2015 Dodge this is a very expensive fix and also poses a safety concern if engine fails while driving.
My Durango started to spurter around 30 mph and again at around 50 mph. It also seem to not have to power to get the Durango to get up and go it seem to lag and not have the power. I am not understanding why there is no replacement for the recall parts for this vehicle. Back in 2018 I had to get the vehicle looked at and they said there is no new product to replace the recall part and here we are in 2020 and still Dodge has nothing to replace the bad part with. I am having to purchase the part that is not working and replace it with a new bad part. Dodge it is time to get it together and fix
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- Moses Lake Wa, WA, USA