This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starting at 9,800 miles (8.27.2013), the check engine light would come on and later go off. A Chrysler dealer could not determine the cause. The oil and filter have been changed at jiffy lube and at Chrysler dealerships. The problem has continued to occur after oil changes at both locations. The engine is 3.6L. The light comes on in motion and stationary positions. Current mileage is 48,000. Sometimes when the light is on, a problem with acceleration occurs. Otherwise, the engine runs good.
While driving my car surges at times. I can lose power at any given speed and then suddenly my car will jerk fast. Sometimes when driving slow to go around a roundabout it will just lose power and barely go. While at a stop but in drive, the motor will vibrate. This has been ongoing since I purchased my Durango. Seems to be getting much worse. Only 54,000 + miles on it.
The contact owns a 2013 Dodge Durango. While driving 20 mph, a burning odor was present in the vehicle and smoke appeared from the front of the vehicle. The service battery warning indicator illuminated. The contact was able to drive the vehicle home. The vehicle was taken to an independent mechanic where it was diagnosed that a bearing in the alternator fell out. The serpentine belt and alternator were replaced. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 43,069.
The contact owns a 2013 Dodge Durango. While driving approximately 15 mph, there was a winding noise coming from the passenger side of the vehicle. The contact checked under the hood and noticed a burning odor coming from engine. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000...updated 05/17/17 updated 08/17/2017
Vehicle looses power and stalls when approaching a stop (while still in motion). I have to place vehicle in park and restart vehicle in order to continue driving. I am very concerned that this is going to cause me to be rear-ended at some point as it does happen prior to me arriving at a stop sign or stop light. This has been happening for approx. The last 3-4 week and becoming more frequent.
- Corpus Christi, TX, USA
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I believe the totally integrated power module is the problem. It will not start sometimes and then will not stay running when it does. Cranks and dies, acts like starter just keeps turning over and over after hitting ignition button. We have had this problem for a few weeks and it keeps getting worse. Our vehicle year make and module fall within the time frame of a stated recall and the same issues in that recall are happening to our vehicle. It has happened in our driveway, rural and city streets. While at red lights or stalling while in motion or other stopping reasons. Please look into this, thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Dodge Durango. While the vehicle was stationary, it failed to start. In addition, the vehicle stalled on numerous occasions without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 75,087.
This vehicle was recalled due to a problem with the fuel pump relay which is mounted on the ECU board. We had the repair made in August of 2015. About 4 months after the repair we began having intermittent time status the engine would crank but fail to start or start and run a few seconds and then stop. We found that if you hold the acceleration pedal down while cranking the engine it starts, similar to the days when you had a carburetated engine and it was flooded. Since the problem occurs when the engine is off there is on error code generated so the dealer has not been able to diagnose the problem. I had requested the details of what modifications were made for the recall but the dealer has not provided me with the information.since we did not have the problem prior to the recall being performed we feel it is a result of what was done to the vehicle. We are now keeping a video log of trying to start the vehicle each time this happens. It seems to be more frequent when it is raining or damp outside.
The contact owns a 2013 Dodge Durango. While driving approximately 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
The contact owns a 2013 Dodge Durango. The contact stated that the brake pedal required excessive force when depressed in order to stop the vehicle. The vehicle was not included in NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic ) and 14V104000 (service brakes, hydraulic ). in addition, the coolant was leaking. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
My car power cut out completely while driving along on the interstate at 75 miles per hour. I was dark and I had to try and pull over with no head lights to a safe place to restart my vehicle 2013 Dodge Durango. This happened several times. I thought that when I got the recalls done it would alleviate the problem, however, that was not the case. I am still having the problem. I called Dodge on the toll free # and they had me take my vehicle to the Dodge dealership and they said my cabin filter, air filter, and fuel something needed to be replaced. This should not shut down the whole car if the filters need to be changed. This problem happened several times, April 22, May 16, May 20, May 28, June 18, June 19 and June 13.
I purchase my vehicle in 2013 and shortly after recvd several recalls. One recall was repaired in a timely manner, however it took from November 2013 to March 8, 2016 to recv an appointment to complete the additional recalls. Shortly before my appointment my engine light illuminated. When I meet my appointment time at nyle maxwell supercenter in austin tx, I informed them of the engine light. After a week, they informed me that not only the countless recalls that need repair that I also needed a part for my transmission. They have no vehicle for me to loan out to me that meets the same needs as my Durango and have informed me that they may keep my vehicle for another 30 days..
My daughter & granddaughter was driving along and the vehicle just shut down while driving no messages no indicators lights no warning nothing just so happen they were on the same street as the Dodge dealership & was able to get it started long enough to get it down the street now I'm being told it could possibly have been running hot & now having motor issues now I've told them before I've smelled coolant and was told there was nothing wrong now there's an issue this is some
"takata recall"sometimes after the car has been driven long or short drives and turned off for a short period of time, when I go to start the engine the starter will grind/engine turns over but will not start this issue was suppose to be taken care of in the summer of 2015. Dealer had our car for over two months waiting on parts but the issue is starting to occur again!(electrical) also I find at different times the interior lights/gauge lights/indicator lights that are on and stay on for a few miles like there is a short in the electrical system. Note: I have never had a recall on the electrical problem.
I am the first and only owner of a Dodge Durango 2013: On Dec 25th I was left stranded with my car, windows open and unable to move it anywhere. It literally died and had to leave it along the roadside since I was with my 4 small children. I was driving, and the car started with a weird noise, then smoke started coming out, the all the ligths on the dashboard started to flash, the temperature was always informed as normal, then the windshield wippers started to work on its own and then the car literally died. There was no possibility of ignition nor nothing. The car had to be towed away by a special truck since it had to pick up the car and place it on the truck, since there was no possibility to have ignition. The most strange thing is that on December 12, the car was out of the doge workshop for the 40,000 km revision with no problem. So far I have been informed that the central computer of the car died, the battery was burned and the alternator died............ all this information is provided by the garage where my car is at. Is this a problem that I have to pay for or is it a problem that the company will pay for everything? please advice me on how to proceed
Two weeks after purchasing the vehicle, I noticed the truck was leaking fluid. I returned to the dealer on 2 occasions. The radiator needed to be replaced
The contact owns a 2013 Dodge Durango. The contact stated that while driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. In addition, the contact stated that while independently replacing the air cleaner, the contact noticed oil in the air cleaner. The vehicle was taken to a dealer who diagnosed that the PCV crank case ventilation valve and the fuel pump relay needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 22,200. Updated 02/18/16
Hemet Chrysler Dodge, 240 carriage circle, hemet, ca.92545, made my appointment to have the fuel pump relay replaced as they said they had the part, and then I go there and wait 2 hours. They come out and said they did not have the part and do not know when they will have it. This is unheard of. I am going on a trip in Oct in this vehicle. I would like to know when something is so unsafe how is it the dealers do not seem to care" what are we suppose to do" I was told to keep calling.
The car stalls when on reverse or when trying to start up. I've tried different engine temperatures. When hot or cold and it continues to give me the safe issue. I've taken vehicle to three different mechanics and all say vehicle is fine, yet no one can explain why vehicle does not start up.
Alternator diodes in my vehicle may experience a rapid failure variability in the failure mode ranges from no output, reduced output, and /or fully shorted to ground condition depending on the alternator failure mode and timing, electrical system voltage may drop to critical levels, disabling systems such as ABS system, ESC system, ECM system and/or the central body controller.
A D V E R T I S E M E N T S
- Castleton, NY, USA