This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Brought vechile in for recall on brake booster rusting. Upon removing brake booster the mechanic found a leaking master brake cylinder. The masterbrake cylinder won't be available until 8-11-14 & another part of the brake booster which the dealer has no idea when he can get this part. As this is a new vechile with less then 9,000 miles I find this type of failure unexpected but more amazing a dealer can't get parts for 2 weeks or more. Smell to me that Dodge has a major braking issue they are trying to keep quiet. Updated 4/24/2015
I received via regular mail notice of safety recall P14/NHTSA 14V-154 for the brake booster perforations due to corrosion. I had contacted and left several messages with no call back to miami lakes automall, 16600 nw 57 ave, miami lakes, fl 33018 and phone # 305-558-1400 or 305-455-3683. This is the same auto dealer from where vehicle was leased and it is taken for regular maintenance services. I decided to go in person one Saturday morning, to address this issue directly with service department. I was told to leave a photocopy with one of the service attendants and I will be contacted once part arrives to schedule appointment. They have a waiting list which I was not informed how they organize it nor how they plan ahead to address every impacted client. I have not been contacted yet to make appointment nor a courtesy call to follow up status of my service request. I called last Friday, and again an known status was provided to me as for specific date I could take my vehicle to get parts involved replaced. Your attention and assistance on this matter is appreciated it. Thank you.
The vehicle started to loose brake pedal it would slowly sink to floor took it in.the technician took mastercylinder of body of the car and it fell apart. My wife and children ride in this vehicle and I may be selling it very soon.
The contact owns a 2013 Dodge Durango. The contact was very concerned since the parts were still not available in order to have the repairs performed for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not exhibited the failure. The vehicle current mileage was 23,000.
- Miami, FL, USA
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The contact owns a 2013 Dodge Durango. The contact stated that the vehicle failed to respond to deceleration attempts. The contact attempted to have the vehicle repaired under NHTSA campaign recall number: 14V154000 (service brakes, service brakes, hydraulic) but was informed that the parts were not available. The vehicle was not repaired. The failure mileage was 7,200.
The contact owns a 2013 Dodge Durango. While driving at an unknown speed, the brakes failed and the steering wheel became difficult to turn. The dealer suggested that the vehicle may be included in NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, they could not determine the cause of failure. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The failure mileage was 6,000.
We own a 2013 Dodge Durango. At the time it was purchased, we noticed rust dripping from the wheels. We attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic ) but was informed that the parts were not available. We have not yet been contacted for the repair. We are fearful for our safety and have been avoiding long trips and our enjoyment of life. We also feel that since the failure was reported in April of 2014, there should have been a remedy available before may of 2014.
The contact owns a 2013 Dodge Durango. The contact stated that while attempting to stop, the brakes malfunctioned and caused the vehicle to crash into a curb. On another occasion while attempting to stop, the brakes malfunctioned as the vehicle crashed into a brick wall. The vehicle was diagnosed but the repairs were unknown. There were no injuries. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.
The contact owns a 2013 Dodge Durango. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic ) but was informed that the parts were not available. The contact felt that since the failure was reported in April of 2014, there should have been a remedy available before may of 2014. The contact had not experienced a failure.
The contact owns a 2013 Dodge Durango. The contact stated that while driving at various speeds, the brake pedal became abnormally hard to depress and prevented the vehicle from being stopped. The vehicle was taken to the dealer where the technician diagnosed that the ABS module software needed to be updated. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 17,000.
There is a bumping noise under the right floorboard that you can feel under your feet when applying the brake or turning can't figure out what it is....
When stopping there is a clunk in front brakes or suspension. The clunk can be felt in the floor, steering column and brake pedal. Dealer replaced front pads and rotors, problem not fixed.
A D V E R T I S E M E N T S
- Denison , TX, USA