CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
8.2
pretty bad
Typical Repair Cost:
$490
Average Mileage:
81,200 miles
Total Complaints:
107 complaints
Most Common Solutions:
not sure (64 reports)
the dealership tells me nothing is wrong with the car (18 reports)
replaced EGR valve myself (5 reports)
remove, wait, then replace batteries in keys (2 reports)
replace o2 censor and key (2 reports)
replaced a solenoid in the transmission (2 reports)
I just bought a used 05 Durango 14 days ago. It has now stalled 3 times. The first was when I was waiting for a left turn. 2nd when my 16 year old daughter was switching into the driver seat and getting ready to try it out. She went to put it in drive and it was not running. Then we took it to the dealer (they have been very cooperative but can't find an answer). They had it for 3 days and couldn't duplicate the issue. i went the 13th to pick it up and as I was backing out of the parking lot and went to stop and look over my shoulder it died while i had my foot on the brake. It was great. There I sit blocking there driveway walking back in to show them the dead vehicle with the radio, heater and lights still working just fine. They put the dealer plate back on the loaner and said they would keep working on the issue. I must say they haven't argued once and have been very eager to help. but it is a pain to have you truck but not be able to take it home.
My wife was driving our 2005 Durango, going through two 90 degree turns when the power steering,and brakes went out. she turned it off then started it up and everything was fine. this infuriated me, because we have just bought this truck two months earlier. when we took it to the dealer they told us there was a problem with the computer, and that they had to "reprogram" the computer. what they did i don't know but it hasn't repeated "this" problem.
Well I have added a couple of things about this to this website and here after we thought it was fixed it happens again. We stop at a red light and when we get ready to go it has died. Not a cough or sputter just off. I took it back again to the dealer and they gave me another loaner. We will see what happens.
This was not the first time and not the last but the most dangerous. I was driving up to Idaho City and if you have been thers you know there is alot of winding turns and not alot of places to turn off I had my kids in the car both under 5 at the time and the river was not to high but would have killed us just the same. I came around a turn and the car stalled now I am 5'6 and about 140 I stood on the brakes and barely kept us from going over the edge because I had no steering and was right next to the edge when it happened to begin with. the other five times I was in traffic intown and it was mostly an inconvenience and the dealer ship has been no help. No codes no answers. I am mechanical trained and I can't find anything either I am sur it is a computer glitch but I can't isolate it. I thought it was vapor lock at first but but it has happened to many times even with the gas cap off which I drove this way for two weeks just two see if it would happen again and it did. I can say that it has happened at least 30 times in two years and if I could I would get rid of this thing. If anyone has suggestions on dealing with deanships let me know.
My wife was driving the other day and while driving it stalled twice. It started right back up and was able to drive off. It happened one time previously but the dealership was clueless. If anyone finds a solution please let me know. Thanks.
- Aaron D.,
Festus, MO, US
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3rd incident: This is the worse of all three times the truck has been into the dealer for this issue. My husband and I were entering a sharp turn, with traffic in the other lane. All of a sudden we were on the side of the road�.since my husband was driving this time, I asked him what was going on. It took everything he had to turn the wheel�No check engine light�no nothing�the truck stalled�losing all power steering, causing him to have to force us to the side of the road. Now we have more concern about the truck�since we have had this issue about 12 times in the last year, it seems to be getting worse. The dealer again could not duplicate the issue��so there is nothing they can do.� Where does safety come first? How many times can you not duplicate something before something catastrophic happens? If I were driving, I would have not had the strength to pull the truck off to the side of the road�what if? We now have a 16 year old less experienced driver�what if she was driving? I have called Dodge/Chrysler�going to get another opinion. I am down to their options�FIX IT or take it off of my hands before one of us gets hurt or worse. Comments to follow�(more issues�this time with breaks being posted).
2nd incident: Again our truck stalled a few times between the first 12,000 miles and 18,435 miles. We took it back to the dealer�again unable to duplicate. This time I was backing out of a driveway, not as bad of an area, but non the less this is becoming a pain.
A D V E R T I S E M E N T S
I just bought a used 05 Durango 14 days ago. It has now stalled 3 times. The first was when I was waiting for a left turn. 2nd when my 16 year old daughter was switching into the driver seat and getting ready to try it out. She went to put it in drive and it was not running. Then we took it to the dealer (they have been very cooperative but can't find an answer). They had it for 3 days and couldn't duplicate the issue. i went the 13th to pick it up and as I was backing out of the parking lot and went to stop and look over my shoulder it died while i had my foot on the brake. It was great. There I sit blocking there driveway walking back in to show them the dead vehicle with the radio, heater and lights still working just fine. They put the dealer plate back on the loaner and said they would keep working on the issue. I must say they haven't argued once and have been very eager to help. but it is a pain to have you truck but not be able to take it home.
- Kevin S., Dane, WI, US