This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicles has been making front noise of axel is about to come off - sometime in the summer I had the bearing replaced as they had cracked then the noise in front of vehicle suspension started again. I think that this may be a recall problem.
2/18/2009 mechanic fixed wheel bearing-front suspension hub and bearing left side 1 yr ago same thing was done to right side. I paid out of pocket both times. He told me to check into recall on Dodge Durango.
The contact owns a 2000 Dodge Durango. While driving various speeds over hills or bumps, the vehicle would vibrate abnormally. The vehicle was taken to a repair shop and the technician stated that it was unsafe to drive because the ball joints were severely corroded. The contact called an authorized dealer in reference to NHTSA campaign id number 04V596000 (suspension:front:control arm:upper ball joint) and was informed that his VIN was not included in the recall. The contact would be responsible for the repair costs. The vehicle has not been repaired. The failure and current mileages were 90,000.
The contact owns a 2000 Dodge Durango. The contact heard a clunking noise in the front suspension while driving 5 mph. She called the dealer in reference to NHTSA campaign id number 04V596000 (suspension:front:control arm:upper ball joint). The technician stated that because her vehicle was 2 wheel drive, her VIN was excluded from the recall. The contact would be responsible for the recall repair. She is in the process of having the vehicle repaired. The manufacturer was unable to assist. The failure and current mileages were 120,882.
- Anchorage, AK, USA
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The contact owns a 2000 Dodge Durango. In August of 2007, the contact heard an unfamiliar noise coming from the front passenger side of the vehicle. She noticed that the front passenger side tire was wearing faster than normal and had to be replaced twice. Between September of 2007 and August of 2008, the noise intensified. The dealer stated that the front passenger side ball joint was the cause of the failure. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04V596000 (suspension:front:control arm:upper ball joint). The failure mileage was 100,000 and current mileage was 118,000.
I was told that the upper and lower ball joints needed to be replaced. I have owned many vehicles and never have had so many front end issues on one vehicle than this one. I was wondering if there has been any recalls on the 2 wheel drive Dodge Durango, rear wheel drive. 5.2L engine this vehicle did have a recall issued on the rack and pinion steering.
Make: Dodge model: Durango year: 2000, I always had problems with the Durango since about 13,000, (now have 93,000. Replacement of ball joints, brake calipers, and continuous checks for clicking and vibration feeling in the steering column. This has not been right from the start. I believe there is something defective with the steering and front end. Each time I take it to the dealer for service they can never duplicate the problem. I have enjoyed the Durango, except for these front end problems. The steering makes noises and has a funny response to the turning process. Could you please review closer.
April L. ray(spouse), told me of noise coming from the front end of the vehicle, around wheel wells, before I could have this looked into, today(December 19, 2004), my wife was driving down woodrow kay rd. In rockmart ga., as she drove up a slight incline that bared to the left, she noticed the driver side wheel started to wobble, before she could get over the hill, and clear of any traffic, she heard a snap or pop sound, then the driver side wheel bowed out and she lost control of the vehicle. Which in an instant threw her across the opposite lane and into the embankment on the other side of the road. After hitting the embankment the vehicle came to a rest on the driver side bumper, the driver side wheel was completely bowed towards the rear of the vehicle. This is a current insurance claim, but we are waiting to hear of the results, which also resulted in two false citations for her driving ability.
While driving 55 mph and changing lanes consumer heard a loud popping sound. Consumer pulled over and found the front passenger side tire wheel was titled outward.
1.) separation upper ball joint - noticed a loud noise from the front driver side...sounded like rubbing. Goodyear rotated the tires which didn't help. They later diagnosed it as the ball joints failing. I remembered seeing the recall investigation on the news and took it immediatley for diagnosis. Estimated repair is $700. I also have several other issues, such as 1.) creaking noise from rear driver side - sounds like springs 2.) noise from rear A/C when front air is off. 3.) I also had to replace the speed sensor.
While pulling out of a parking lot the front suspension broke on the driver's side. This caused the front driver's side rim to break, the wheel to turn outwards, and tire went flat. This resulted in the vehicle hitting a pole. This may have been caused by ball joint failure.
I have had to recently replace the whole front suspension on my 2000 Dodge Durango not limited to the ball joints. All ball joints, both upper and lower, plus the control arms, and front shocks had to be replaced. The total repair bill was $1200 to repair this problem, and due to this I will probably never buy a Dodge product again.
I watched the show on cbs about Dodge Durango's having a problem with the front ball joints in their vehicles and to date they have had 79 "incidents" relating to the front end/ball joints and Chrysler has not put out a recall for the vehicle. I have been stationed in guantanamo bay, cuba for the last three years and I finally got a chance to take my 2000 Durango in for some much needed work since arriving back in the states. I told them I had noise coming from the front end of my vehicle. We have heard this noise for about six months and then I saw the show in cbs about three weeks after arriving back in the states. Low and behold, you can add our vehicle to the list of problems. We had to have all our front ball joints replaced along with other front end work. Thank goodness I got the extended warranty, or I would have paid over $1,000 for something Chrysler should be recalling. We really enjoy our Durango, but we will think twice about buying another Dodge when they don't care about the safety of there customers.
A D V E R T I S E M E N T S
- Montebello, CA, USA