This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving consumer heard a noise indicating that something was loose in the front end. This would also occur when a bump was hit and driving on a gravel road.
While driving consumer heard a loud clunking noise coming from the front passenger side of the vehicle. Als, steering wheel would intermittently jerk away from the consumer without warning.
I previously complained about steering problem with 2000 Dodge Durango. I paid nearly $2,000 in October 2003 to have problem fixed. It still pulled to the left. Mechanic said that it was because the tires were worn out. I just bought new tires and the car pulls to the right real bad. I went back to the tire store they replaced the front left tire and I still have problem. I am concerned for my and my families safety. When I go over a bump or train track or groove in the road my car jumps to the left.
- Yorba Linda, CA, USA
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I have had my 2000 Durango in to the dealership (when it was under warranty) for spongy, loose, pulsing braking, noise from the suspension, & a chirping/squeaking sound (alternator like) when it is cold outside. The suspension noise was corrected with new spacers in the leaf springs (which they admitted were a problem). I was told that the pulsing in the brake pedal was normal for the Durango & not to worry about it. They did a balance & told me it took care of the problem. It didn't. they could not "duplicate" the chirping (after 2-3 visits) although it happens for me every day. Now we are out of warranty after reading many of the complaints for the same problems here, I'm just waiting for something to happen. Will my children be injured as a result? this vehicle has 32K miles which are 99% highway is in cherry condtion. I've decided to take it to a private mechanic (Napa) & pay for his opinion on the rotors, ball joints, arms, brakes, water pump/alternator, etc. Once I've paid for his opinion, how do we get Dodge to pay for the repairs...since they won't own up to any of the problems. Is there going to be a recall on the rotor/brake problem or the ball joint/arm problem? my brakes usually last at least 60K miles & I have never had problems with suspension on any of my new cars. Then, I'm getting rid of it.
2000 Dodge Durango. Popping sound coming from somewhere around the steering column. Have taken it in to Dodge three times and they cannot "duplicate" the problem. Sound occurs when steering slightly to the left or right. Have mentioned ball joint issue reported on the news and I'm told that can't be it. Mechanics at Dodge refuse to admit there is a problem with ball joints. Problem continues.
Purchased 2000 Durango w/70K miles in 5/01. Compalined about front end several times, roughness. Also transmission not shifting. After a few warranty repairs and several costly repairs, torque converter brakes wheel bearings brakes again, the vehicle was out of warranty and they immediately said I need control arms and upper and lower ball jouints. I cant afford to replace them at this point, I am waiting for them to go out while I am driving down the freeway. This car has had numerous probblems. Door lock actuators, ac, heater, fuel pump, water pump, starter coils, the little stuff was always fixed under warranty after an argument, now I am reading about all these other complaints from people with the same problems...thought you would like to know about another party w/ the same problems, should I send you the receipts and there notes for stuff wearing out"is there yet a recall on these ball joints and bearings so maybe they will get fixed before I end up in a crash"
When driving over several bumps in the road steering becomes difficult. When this occurs, a squeaking noise is heard from the front end. As a result, consumer has difficultly controlling the vehicle.
I have always had problems with my Durango since about 12,000 (now have 68,000). Replacement of ball joints, brake calipers, and continuous checks for clicking and vibration feeling in the steering column (mostly when turning left). Now I am told that I must invest $750. For a new power steering rack. I don't mind paying for normal wear and tear, but this has not been right from the start. I believe there is something defective with the steering and front end. Each time it is the left side with the problem. This just does not seem right. I have enjoyed my Durango except for these front end problems. I am now to the point of selling at a loss since I do not feel safe driving my Durango. The steering makes noises and has a funny response to the turning process. Could you please review closer at least for those who will still be owning a Durango.
When the vehicle hit a bump it jerked out of control. The vehicle was taken to the mechanic who indicated that the front end needed to be replaced. The consumer stated the vehicle pulled to the left and the right. The vehicle has worn out three tires within the last 14 months.
While driving at 25 mph, and with no warning front suspension collapsed, causing the driver to lose control. Vehicle had to be towed to the dealership.. EA03-023
Consumer complained about front suspension problem. The front left tire collapsed while driving at 25 mph and caused the consumer to lose control of the vehicle. The driver was badly injured. The manufacturer was contacted who investigated the cause.
While traveling at highway speed, the truck suddenly veered to the right and struck a retaining wall and went into a spin. There were no other cars on the road and the weather was clear. Upon exiting the vehicle the passenger side front wheel and suspension were separated form the truck. Had the tire or wheel or suspension failed prior to the accident or were they damaged after impact with the barrier, I am unable to tell. We have no explanation for the sudden loss of control of the vehicle. The truck is currently in possession of allstate insurance Agency and VIN is [xxx]. EA03-023 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Front left axel collapsed while driving with my 3 children. Car lost control due to lack of steering ability. Right front axel needed to be replaced 5 months later
2000 Dodge Durango slt--when driving and hit a small crack or bad road the SUV gives a jerk in the front like it is pulling to either side real fast causing loosing of control quickly--it is very noticable--I just got this SUV last month and there is something wrong with why the car jumps out of control when you hit a bad spot in the road--try to Dodge the bad roads but is impossible!
At 2 mph the driver's front tire fell off, causing over $2000 damage. Vehicle was resting on the wheel. Upper ball joints had failed. Front end had been checked by mechanic two months prior, was within specs.
A D V E R T I S E M E N T S
- Dyersburg, TN, USA