This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front ball joints being replaced at 63000 miles. One side wore out the other side almost as bad. No accident, just had front end noise checked by mechanic.
PE 03-032, front suspension/upper ball joint failure: While the consumer was having a front end alignment the mechanic noticed the upper ball joints were showing premature wear.
The right upper ball joint failed at 32,000 miles. The vehicle could not retain a front end alignment. The dealer determined that the right upper ball joint failed and needed to be replaced.
Was making a sharp turn consumer noticed that vehicle was not ridding smoothly. After being inspected by mechanic, consumer was told that the ball joints needed replacement.
- Hoquiam, WA, USA
Search CarComplaints.com for these popular complaint phrases...
2000 Dodge Durango...upper ball joint wore out at 38,000 miles. Dealership originally requested $1100 to fix. Called Chrysler's customer care line and explained problem and that I feel I should not have to pay for this repair. They agreed to pay for the repair, less a $100 deductible.
PE 03-032, front suspension/ball joint failure: While driving at any speed consumer heard a noise coming from the front wheel. Vehicle was taken to a repair shop, mechanic informed the consumer that the ball joints were worn out.
When driving over bumps would shook. Consumer took vehicle to the dealership for inspection. Mechanic noticed that left upper ball joints were wearing out prematurely. Had the upper ball joints replaced.
In March of 2003 I took my 2000 Dodge Durango into Goodyear to have new tires put on and alignment done. I was told that alignment could not be done because all four control arms were worn and needed to be replaced and the cost would be $2000. I then took the Durango to marshall motors in salina, ks, who is the Dodge dealer for an alignment and they said the upper left control arm was beyond tolerance and must be replaced and advised the other control arms were beginning to show wear and should be replaced in the near future. I had the upper left control arm replaced at the cost of $435.05 on March 25, 2003. If the present control are replaced will the replacement parts be a revised part or will it be replaced with the same faulty part that was originally on the vehicle when manufactured" also, has this part been perfected so the danger of this happening again, as occurred on the original equipment? if replacement of faulty parts is done and there should be a recall on the Dodge Durango, will I be reimbursed for the expenses that I've incurred in order to make this vehicle safe" thank you.
I had brought my 2000 Durango into my dealership and I had my ball joints checked, my upper and lower ball joints failed in addition to my front tires being damaged as a result. I was told by the Chrysler dealer that they could not fix it, there were 40,000 miles on the vehicle. I also spoke to the district service manager and he said there was nothing they could do to help pay for the repairs.
Failure of a upper ball joint and fear of separation on a 2000 Dodge Durango with 55743 miles, also failureof lower ball joint and fear of separation. Both resulting in possible personal injury.
While driving, the consumer noticed the front end rumbling when turning right or left. The consumer requested that Dodge cover charges. The front end remained noisy along with a rubbing sound.
2000 Dodge Durango, had vehicle in shop numerous times trying to track down a noise in the front end which was becoming increasingly worse. On this date found the ball joint was in dangerously bad shape and was replaced.
I own a 2000 Dodge Durango with just 42,000 miles on it and the upper ball joints are shot already! I have read many more complaints of the same problem. Recall!!!!
Had to replace rack and pinion power steering unit on 2000 Dodge Durango when vehicle only had 48,800 miles, also, had to replace upper ball joints, was hard to keep vehicle on the road when hitting any bumps.
A D V E R T I S E M E N T S
- Monitor, WA, USA