This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parking consumer heard a loud noise coming through the steering wheel. Vehicle was taken to the dealer, and mechanic determined upper ball joints needed to be replaced.
Upper and lower ball joints unusual wear, replaced at 70000 miles. Also dealer and oil change place said sludge in engine. I regularly change my oil, the intake maniford gasket blew and caused engine to knock and have sludge. Speed sensor in rear axle went bad, causing speedometer and ABS system failure.
- Milford, OH, USA
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I have a family of five and bought a Durango to safely Transport them. I am starting to hear the front supension creeking and popping. Being no stranger to automobiles I am sure it is the balljoints. I dont have to pay a mechanic to tell me that. Dodge must recall this it is not safe and it will hurt their sales if they don't
During a routine vichicle inspection, it was brought to my attention by the machanic that there was excessive upper ball joint wear and that replace ment of the upper ball joints might be required. The 2000 Dodge Durango has approximately 45,000 miles which is too soon for upper ball joints to be wearing out.
While driving a knocking noise was heard coming from the front end. Vehicle was taken to the dealer, who determined that upper ball joints wore out prematurely.
Consumer took vehicle to the dealer for replacement of tires, and mechanic noticed that all four tires were defective and worn out due to wheel alignment. Also, both upper and lower ball joints needed to be replaced due to corrosion.
The front end shakes real bad when the brake pedal is pressed and when the vehicle reaches high speeds. The ball joints were checked and replaced, it solved the problem, noticed the problem when I purchased the vehicle in March of last year and the dealer said that it normal for a Dodge. The brake pedal was very sensitive and when it was pressed felt like the rotors where warped.
I have a 2000 Dodge Durango and have had to replace the upper ball joint four times in the past three years. There is a constant squeaking noise which becomes louder when hitting a bump or turning the wheel. A dealership had fixed it the first time and then had to replace it again only days later, stating that it was a defect from the manufacturer. It has become a repetitive problem, starting at only 20,000 miles and continuing on. *
I was notified by concern relatives that they had watch on tv that Durangos were having a problem with the ball joint. I brought my vehicle in to the dealership for them to look at. The dealer said I had exactly 6 weeks or less before it would have failed. My Durango is a 2000 with 69,000 miles. It carries children every day. We live in a rural area. Although the road is paved, the road is dangerous. Because of your notification you saved us from having an accident that probably we would have not surrived because of the terrain. Please continue to notify people. I called up chrystler and filed a complaint. They truly do not feel that there is a problem let alone that most people who drive Durangos carries children. I go in on Monday, 2 hours away to get my vehicle fix at approximately $500. But what is cost when it comes to lives. Please continue this recall. Thank you.
I had to have the front ball joints replaced in my 2000 Dodge Durango because it was difficult to control the steering. It was incredibly loose. When I had it repaired I was told there were 110 sets of these on back order because so many of them had to be replaced.
A D V E R T I S E M E N T S
- Vinton, VA, USA