This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The oil pressure in our 2000 Dodge Durango dropped to 0.. we dropped the car off for 1 days - I was informed that to to \"oil sludge\" in the engine, the car is irrepairable damage to the engine. The engine will need to be replaced the car has 73,000 miles on it and we still owe $18,000! I called auto West Dodge, ca to ask if they had heard of any similar problems and was told no. Then checked online and have found many of the same examples of the same problem.
We have a 2000 Durango with 39,847 miles on it. On June 6, 2003 we were traveling down the freeway and the oil pressure dropped to 0. the oil pressure returned to normal when the engine came to an idle. At first it appeared as if I had a gauge problem. I checked everything out and began on our way again just to find it happened all over again once we got to speed. I pulled over and the pressure returned to normal! we shut it down and towed it to a nearby dealership. There, when asked, I demonstrated that our engine was okay by cranking it without starting it. Several days later they informed me that I would need a new engine ($8310). I had it towed to the dealership where I purchased it. There, the service manager informed me the engine was seized! someone had evidently run the engine after it was dropped off, but each dealership blames the other!!! oddly, neither dealership ever asked me what my driving habits are to determine if I should be on the 7,500 mile schedule or the 3,000 mile schedule as described in the ownerS manual!
My 2000 Dodge Durango started missing and back firing after morning warm up, parked the car until next day.tried to start car in morning and no go.towed car to dealer where they changed plugs and got it running only to here a noise in eng upon opening engine they found #3cyl beat up and half of my other cyls with low compression.no broken part found there fore no coverage from Dodge or api who holds the 6yr-60000 war.my car has only 42000 and now needs roughly $6000 in repair. No help from Dodge
Complete engine failure due to sludge. 41K miles. Schedule a oil changes as per owners manual. The dealship performed the majority of the oil changes for which there were records (the last was just 2000 mi prior to failure) there were a few that were performed by me for which I couldn't produce the receipts of the oil and filter purchase. Hence, no satisfaction was provided by either the dealership or Chrysler. After researching the incident further, I have found that there are at least a couple hundred others with similar stories. Obviously these engines run excessively hot under normal circumstances, thus producing sludge that builds up over time (collecting in the oil pan and obstructing the pickup filter in my case) that is not removed by routine oil changes. This smacks of design flaws to me.
- Pembroke Pines, FL, USA
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My engine is filled with sludge although we ahd regular oil changes. Because we could only find teh last three oil change receipts, the dealer says they are not going to make the repair. At first, they sid it was an oil pump. I called Chrysler and they were willing to replace the pump although I am 19K miles out of warranty. This tells me they knew there was a problem. Now, after searching the interet and calling an attroney, I find 182 like complaints for the 2000 model year Durango and Dakota. No one at teh corporate or dealer level will work with me unless I pay $6,000 for the repair. Can anyone say class action lawsuit?
Consumer states that while driving at any speed and no warning the vehicle will shut off causing consumer to pull over and it will be hard to get the vehicle back started. Dealer notified.
Vehicle makes grinding noise...Chrysler unable to diagnose problem. Wheel bearing replaced, driveshaft replaced, motor mount shim machined and installed...to no avail. Chrysler now believes it could be the front differential. Chrysler is basically experimenting with vehicle in hopes that noise will go away. I have requested that the vehicle be returned to Chrysler (through vehicle buy back program). Long term reliability and safety of vehicle questionable at this time. Drivetrain has been determined to be cause of problem.
A D V E R T I S E M E N T S
- Daly City, CA, USA