This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The two occurrences involved premature deterioration of various devices and components. At approximately 37,000 miles (after warranty expired), the device that controls the check engine operations had to be replaced. Most recently, at 40,000 miles, the power steering pump and lines had to be replaced. It was brought to my attention that the premature corrosion of the lines caused the pump damage.
Driving my 2000 Dodge Durango 4X4 down the highway when oil pressure went to 0psi. By the time I managed to get over 4 lanes of traffic a knocking noise had begun. Had it towed to certified mechanic that I trust, have had several problems with dealing with the dealership, and he told me that I had a spun main bearing due to sludge buildup. The engine has 84000 miles and has been serviced by me every 3000 to 4000 miles mostly highway driven. I was told that it would need a new engine with a minimal cost of $3500 for a salvage motor. I called the dealership and was told that since it was out of warranty that there wasn't anything they would do to help me exept they offered to put a new motor in for me. I have read hundreds of similar instances of this occuring and would like for daimler Chrysler to be held somewhat responsible.
I have a 2000 Dodge Durango with engine failure and sludge buildup at 64K miles. For the past 8 months I have changed the oil 6 times as a result of the oil pressure dropping to zero, replaced the oil sensor and oil pump.last week I had the car towed because the oil pressure dropped 2 hours/98 miles after I had just had the oil changed and the engine made a loud clicking noise and was not drivable. I was informed that I needed a new engine and that the oil pan and engine were completely filled with sludge. I have religiously maintained my vehicle over the past 41/2 years. Chrysler will not send a rep to look at the engine. They claim that there is no problem and that it is my fault for not using the right oil and not maintaining the vehicle. The type of oil I used was recommended in the manual and I followed Chrysler's maintainenance schedule to a T. the Dodge dealer said I needed to have the car towed to the dealer at my expense (because the engine failed) if I wanted the engine examined. Chrysler needs to be accountable for the obvious intrinsice engine defect.
2000 Dodge Durango VIN#YF159461 is in for brake repairs. The dealer manhattan Dodge 711 eleventh ave NY NY 10019 212-765-6633 claims I need a new master cylinder. They claim that my ball joints on both sides front need to be replaced. I have heard about the investigation. As I am choosing to replace them for my personal safety, I will collect the old ones if the NHTSA would like them, please let me know.
Cracked cylinder heads. I have been waiting for my vehicle to be fixed @ the dealership for 2 weeks now. They have informed me that they have no eta on the cylinder heads because they are on a nation wide back order. So that indicates there is a nation wide problem with Dodge Durangos and their cylinder heads. I feel there should be a recall on these parts. Please investigate this matter. Thank you sandra lopez.
- Salt Lake City, UT, USA
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2000 Dodge Durango oil pump failure it caused the motor to quit and loss of brakes and steering ability Dodge knows about this and wont do anything about this they say it is from poor maintaince please help thanks tim.
Despite regular maintenance, the engine on my 2000 Durango needed replacing. Dealer says "shouldn't have happened". after doing some internet research, it appears that this is a defect in the design, has happened to many people and Dodge is denying all responsibility.
I have a 2000 Dodge Durango, and I am concerned about the ball bearings, and the engine, and need to know what to do about it. My car is squeeking when I turn, and the engine is smelling like it's burning all the time.
2000 Dodge Durango with 55,000 miles had oil sludge build-up due to faulty design resulting in zero oil pressure. Oil pan screen so filled with carbon build-up, it required replacement $455 service bill reimbursement denied by dealer. After doing some research, I have found 100's of cases describing the same problem.concerned about potential replacement of the engine in the near future. The service mananger insisted we didn't follow the proper oil change schedule, tried to tell us we had to follow a 2003 car/mini van schedule. We told him we followed the schedule in our owner's manual.
After only 48,000 mile the engine of my 2000 Dodge Durango went out. After spending $3,400 on a used engine it went out in less than a year. The ball joints on both of my front wheels have also gone out since 2000.
Since ownership of the vehicle two engines were replaced. Front end had been realigned on at least two occasions due to excessive wear on the tires. Also, fuel pump had been replaced twice.
While coming home from vacation in Vermont in our 2000 Dodge Durango the check gauge light came on and the oil pressure light dropped to 0. we immedialty pulled over and checked the oil and it was full. My husband had just changed the oil a week earlier. We started the car again and everything went back to normal for a mile or two when now the oil pressure was jumping up and down. We pulled the car over immediatly and called for a tow truck after 2 hours in the cold we had the car towed to a dealer in Vermont. Where are car still is. We were told there was sludge build up and the oil pump needed to be replaced. Then after further review we need a new engine or they could pathc it together with no guarrenty we will not need a new engine in the future. I did some investigating and found this is a reoccuring problem with this vehicle. DaimlerChrysler would do nothing for us and blamed it on neglect. My husband does regular maintenance on the vehicle and it is in excellent condition. This vehicle is only 3 1/2 years old with 67,000 miles. I'm furious that Dodge is aware of the problem and is selling this vehicle to consumers.
While driving at 60 mph the consumer noticed that vehicle lost oil pressure, would shake, and stall. The vehicle was towed to the dealer, and the mechanic determined that engine died due to poor maintenance. The dealer never took apart the motor, only the fuel injector and spark plugs. The vehicle was in for a crank sensor repair a week or two before the oil pump problem occurred.
The vehicle driver's side front upper control arm was loose. The consumer had it repaired ($106) after finding out that there was no recall. The vehicle's rocker arm failed.
Check gauges light came on with no warning. All gauges were normal. A loud rattling sound was followed by the oil pressure dropping to zero and the engine failed. Vehicle has been towed to wiesner Dodge in rosenberg, Texas. Dealer claimed sludge in the oil caused the failure. I have regular documented oil change receipts. Payment of repair (est. $6000) is pending meeting with warranty adjuster. How can our federally funded agencies ignore the vast multitude of complaints on this problem without investigating"???"
2000 Dodge Durango experienced sludge in vehicle's engine. The oil pressure suddenly dropped. This occurred twice and the consumer had a new oil pump put in. After the second time, a serviceman advised the consumer the engine needed to be replaced. The consumer would like Dodge to replace her vehicle.
While driving at an undetermined speed engine light came on and smoke started coming from underneath the vehicle. This resulted in vehicle bursting into flames. Prior to this occurrence dealership replaced transmission sensor 3 times. Cause of the fire was undetermined.
My 2000 Dodge Durango lost oil pressure. After taking it to dealership, they said it was due to sludge in oil pan going through intake tube. Since my husband performs most of the oil changes himself, I only had a few receipts. My warranty company refused to pay. From reading other peoples complaints of the same problem, it seems Chrysler is refusing to pay too. I just bought my last Dodge.
A D V E R T I S E M E N T S
- Northfield, OH, USA