This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle ball joints failed. The consumer wants to know why the manufacturer excluded the 1999 Durango's when it has the problem problems as 2000-03 model years.
The vehicle's ball joints failed. The consumer read about a ball joint recall on the 2000-2004 Durango's. the consumer wants to know why the manufacturer excluded the 1999 Durangos when it has the exact problem as 2000-2004 models. The consumers vehicle had 55000 miles on it at the time of failure.
The ball joints failed. The vehicle has the same problem as 2000 and later models. The consumer wants the manufacturer to cover the cost of repairing this failure. The consumers vehicle had 65000 miles at the time of failure.
Dodge Durango 1999 ball joints failure. It has same problem as 2000 and up models. The consumer wants to know why the manufacturer excluded the 1999 model. The exhaust manifold had gone bad and was replaced, the drivers side window was inoperative and was replaced three times, and the A/C had gone out. The consumer requested reimbursement. The engine had a ping sound and was repaired 4 times but still pinging.
The vehicle's ball joints failed. The vehicle had the same symptoms as the recalled 2000 and older models. Consumer wants to know why the manufacturer excluded the 1999.
- Washington, DC, USA
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The consumer's 1999 Durangos ball joint wore out very early. The 2000 Durango was recalled fro the upper ball joints but not the 1999. The consumer read about many 1998's Durango failures also.
The consumer's 1999 Durango had the same upper ball joint problem as the 2000-2003 models which were recalled. Consumer wants to know why the 1999 models were not added to the recall. The consumers vehicle had 50000 miles on it at the time of failure.
The consumer had to replace the vehicle's driver side ball joints. Consumer wants to know why the manufacturer excluded the 1999 Durango's when it has the same problem. The mechanic stated that the other side would most likely need to be replaced in another 10K miles. The consumers vehicle has 60000 miles on it.
The vehicle's ball joints failed. It had same problem as 2000 and up models which were recalled. The consumer wants to know why the manufacturer didn't include the 1998 and 1999 Durango's in the recall. The first ball joint failure was at 29000 miles, the next failure was at 69000 miles.
Vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal upper ball joints were defective, and needed to be replaced.
1) normal on road car driving city 2) ball joints on 99 Durango. Car swerving on road and pulling hard to the left when brakes applied. Luckily with your warnings about 00-03 Durango's I knew it was a serious problem and took it in immediately. Consequences could have been grave if I didn't know about the 00-03 recall 3) dealership repair and replace front axle ball joints 558$
In November 2003, my wife had a blowout while driving our 1999 Dodge Durango on the highway. This was just after four new tires had been put on the Durango. The service center stated that the blowout was a result of problems with the ball joints and tie rods. Then in approximately novmeber, 2004 we had to have major repair of the front axle. In January, 2005 the Durango required replacement of the front ball joints, tie rods, two new tires and alignment. This after the same parts had been replaced just 14 months earlier. I do not have the parts that were replaced.
The vehicle was taken to a dealership for heating problems and failure of starting. The vehicle was towed to a dealership which could not repair the problem. While at another shop, a mechanic replaced the upper/lower ball joints. This vehicle is out of the remedy scope for year NHTSA recall 04V596000 ball joints, but still had failure.
The consumer was having a problem with his tires wearing, so he took the vehicle to the dealer. It was discovered the upper and lower ball joints are defective.
While turning left driver heard a loud popping noise coming from the front. Then, vehicle jerked and vibrated uncontrollably. Vehicle was taken to the dealer for inspection, and mechanic lubricated the front suspension. However, the problem recurred, and the vehicle was taken back to the dealer. Mechanic determined that the upper and lower ball joints needed to be replaced.
While driving and upon backing out of the driveway the tire disengaged. The tie rod, and ball joints failed. Consumer had the vehicle repaired. Consumer heard of recall campaign 04V596000 concerning ball joint wear. Consumer contacted the dealer, and was advised that the 1999 models were not included.
Lower ball joints on both sides of vehicle. The vehicle failed inspection due to worn front upper and lower ball joints. The consumer stated that he is having the same problem with his vehicle as the later year model listed in the recall. The vehicle as a result of the failed ball joints has uneven tire wear, brake problems, oil pressure problems, sludge build up, and speed sensor issues.
The tires were wearing out. Consumer took the vehicle to the service station where the upper ball joints were found to be defective. Consumer knows that the 2000 and newer vehicle have been recalled for same part. The consumer was informed that the ball joints on the 1999 models are being replaced on a case by case basic. They will fix the part if the vehicle has low mileage.
Ball joints of Dodge Durango 1999 showed excessive play and dealership encouraged consumer to replace because of safety concerns. Vehicle has been consistently maintained and has only72715 miles on it. Chrysler is accepting no responsibility at this time even though subsequent years have been recalled for the identical problem.
A D V E R T I S E M E N T S
- Washington, DC, USA