This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Dodge Durango began to shake when brakes are applied. Have been to the local Dodge dealer. They have notified me that the problem is due to worn upper ball joints. These ball joints are part of a recall for 2000-2004 Dodge Durangos. I have contacted Chrysler to ask for assistance in replacing the upper ball joints due to the problem that I have experienced. They have denied my request. They have agreed that the upper ball joints used in the 1999 4-wheel drive Durangos is the same at the upper ball joints used in the 2000-2004 Durangos.
The upper ball joints failed. As a result, the parts were replaced. Recall 04V596000 was issued, however, this vehicle's year was not included in the recall.
Recall campaign: The consumer received recall notification D47 however he feel that the offered rectification of the upper ball joint defect does not go far enough. The consumer owns a 1999 Dodge Durango and a 2001 Dodge Dakota. Both vehicle's had upper and lower ball joint failures. The repairs were made prior to the consumer receiving the recall notice. The consumer request reimbursement for both vehicle's
While driving, the passenger side front suspension collapsed. The collapse caused severe damage and disconnected the right front wheel area. The wheel wobbled until it fell off. After the vehicle was repaired the right front ball joint was determined to be loose and required replacement. The consumer stated that he has never been off road with the vehicle.
Re recall issued on Dodge Durangos for defective ball joints, has replaced ball joints twice on 1999 Durango. The first replacement was made at 44701 mile the second one was at 86869 miles.
I purchased a 1999 Dodge Durango new in September of 1998. While the vehicle was still under warranty, I complained that there was a rough grinding noise in the area of the right front of the vehicle. The vehicle now has 46795 miles. On February 9, 2005, the noise was very loud and we were scared to drive the vehicle. We took it to the Chrysler dealership (carl greg Chrysler-Jeep in johnson city, tn) and we were told that the ball joints were going bad and needed to be replaced. I also was told that there was a recall on some of the Durangos. The service manager told me that he could replace the joints but he would have to use the same model that was on the vehicle because the new redesigned joints had not been released from Chrysler. I was to come back when the new joints came in. The noise became very bad and we were scared to drive the vehicle. I took it to the Dodge dealer (carl gregory Dodge of johnson city) (the Chrysler-Jeep dealership had closed) for service. I was told that the driver and passenger side upper and lower ball joints needed to be replaced and that it was dangerous to drive the vehicle. I had the joints replaced and it cost me $760.40 out of my pocket to repair both sets of ball joints on a vehicle with 46795 miles and is driven by my wife when the weather is bad. The vehicle is in the garage the time it is not being driven by my wife. I am now told that there is no recall on my Durango and there are no problems reported with ball joints on the 1999 Durangos. I was advised by the service department not to drive the vehicle out of the garage because it was not safe to do so. I think that this is something that you should know. An inquiry now might save someone's life later on.
The vehicle's ball joints failed prior to recall notification. The consumer request reimbursement for the cost of the repair. The consumers vehicle was not listed in the recall. The consumer would like to be reimbursed for the cost of service. The consumer referenced # 10510673.
While the vehicle was being inspected at state inspection station the inspector informed consumer that both upper and lower ball joints needed to be replaced on the right side, and the lower ball joint on the left side also needed to be replaced. Dealer was notified.
I have a 1999 Dodge Durango 4WD and have suffered the same upper ball joint problem identified in the December 2004 recall of the 2000-2003 Dodge Durango. I had to have the upper ball joint and most of the front suspension replaced. Fortunately I replaced the worn parts before having an accident.
I've been noticing improper tire wear on my 1999 Durango and had it looked at and was told the ball joints are failing. Now I need to have them repaired at my own expense when the same problem for 2000 to 2003 was addressed by a recall that should have included 1999!!
The consumer owns a own 1999 Dodge Durango that has ball joint issues. Consumer wants to know why the 1999 Durangos were not included in the ball joint recall.
The consumer owns a 1999 Durango and had to have both set of ball joints replaced with Dodge original parts. The consumer is concerned that the problem may recur. The consumer believes that NHTSA needs to include the 1998-99 Dodge Durango's in the recall.
The consumer's vehicle had the same ball joint problem as described in the ball joint recall for the 2000-2003 model years. The consumer wants to know why the 1999 model was excluded from the recall.
The vehicle's faulty ball joint caused noise in the front end of the vehicle. The ball joints were replaced and the consumer would like to be reimbursed for the repairs.
Upper ball joints severely worn out. (dangerous!) tie rod ends loose. These vehicles (1999 model year) need to be included in the ball joint recall. The suspension/upper ball joints are poorly designed and way to light duty!
A D V E R T I S E M E N T S
- Springfield, TN, USA