This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took my 1999 Dodge Durango in for Maryland state inspection and was told my ball joints were bad (51,000 miles). I have heard there are problems with this specific area. Can you help.
Vehicle was squeaking when hitting bumps. Consumer took the vehicle to dealer, and was told that water has seeped into the rubber boot and into the ball joints, causing them to rust. There was no lubrication and the ball joints were loose.
A continious knocking noise everytime we turned any kind of a corner, took the Durango in and was told that the upper ball joints on both sides needed replaced asap!! the mechanic advised us not to drive it until it was repaired. We only had 39700 miles on a 1999 Durango.. miles seemed very low for such a repair.
Drove vehicle at 30 mph, driver's side tire started "shuttering", after approximately 1/2 mile the ball joins went bad, causing the knuckle to rub on the tire, blowing out the tire and destroying all of the components. The lower ball joints were replaced in 2002. 2nd complaint: Vehicle "turns off" when driving at approximately 30 mph. Then forced to stop the vehicle and restart without any other problem. Fuel filter and other controls have been checked and cleared. Technitians believed it was the computer. 3rd complaint: Rear brake problem. Rear brakes have unexpectedly stopped and froze. Technitian was unable to locate direct problem with braking system.
PE 03 032/front suspension: Upper ball joint failure. Consumer was concerned about the front tires that were experiencing excessive wear, and a crunching noise could be heard while driving. Vehicle was taken to the dealer, who informed consumer that front ball joints needed to be replaced. The consumer stated that all 4 ball joints are bad. Consumer stated that she is on her third set of front tires and only has 81,000 miles on the vehicle.
- Jackson, MI, USA
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Consumer jacked up the vehicle for a brake repairs. Consumer noticed that the passenger side upper and lower ball joints were loose. Consumer contacted the dealer to make an appointment for inspection and repair.
While driving at any speed vehicle made a popping noise, and steering became difficult. Vehicle was taken to the dealer for inspection, and mechanic determined that the entire front and lower ball joints needed to be replaced. The dealer reported the vehicle was unsafe to drive. The consumer was not able to get a loaner vehicle until the repairs were made.
My 1999 Dodge Durango has been diagnosed with failed ball joints and tie rods. After investigating, I have found that this is a pervasive issue with these vehicles and should be rectified with a recall. This is a dangerous situation and has, from the descriptions I have read, come close to causing serious harm.
During a routine inspection the consumer was informed that the front ball joints were loose. The dealership was notified, but did not resolve the problem. The vehicle would also die while in motion.
While driving 50 mph, the vehicle vibrated uncontrollably. The consumer was able to maintain control of the vehicle and drove it to a tire shop for inspection. The mechanic informed the consumer that the upper and lower ball joint were worn out and needed to be replaced.
Replaced upper and lower ball joints on both sides and replaced hub bearings on both sides on are 1999 Dodge Durango. Our Durango had 66,500 miles on it at the time we replaced the parts.
While driving 70 mph, the front passenger side wheel began to produce a loud "knocking" noise. When the driver pulled over he noticed there was smoke coming from the wheel bearing. The dealer states the front upper ball joint had failed. Please provide additional information.
Inner and outer tie rods both sides need to be replaced. Upper and lower ball joints need to be replaced. Tires prematurely worn due to front end falling apart. "Dodge dealer says vehicle could loose control or wheel fall off if not replaced. Dodge dealer also said should be a factory recall due to safety and number of complaints but said too expensive to move on without being ordered to correct issues." $1,951 not including cost of tires.
Shaking and shimmy in the front end when driving on roads front end would shake uncontrollably, need to replace both side of upper and lower ball joints and tie rod ends all was worn out at 80000 miles also transmission wouldn't shift, speed sensor bad on transmission, old parts available certified mech did replacement and had to have it re-aligned.
Upper and lower ball joint failure at 55,000 which resulted in tire failure went to dealership had complete service check dealership said there was no problem. Always having vechicle serviced every 3000 miles. Up to 75000 miles-no problem. At 76000 miles could not get front wheel aligment-due to ball joints wore out-but yet dealership always stating vehicle was in good condition nothing wrong "???"
While driving V approximately at 35 mph front tires were squeaking. Had taken vehicle to dealership to have tires rotated. Mechanic noticed, after placing vehicle on hoist, that the inside front tires were being gouged by the front ball joints. Also, that the front ball joints were about to break. The ball joints had been repaired.
I just had all 4 ball joints in my 1999 Dodge Durango replaced. I only know 2 other people that own this vehichle and they have both had to replace the same parts long before you should need to.
A D V E R T I S E M E N T S
- Forest Hill, MD, USA