This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ball joints on my 1999 Dodge Durango are failing and are in need of replacement. I have noticed the symptoms of the failure over the past 20-30,000 miles. My vehicle has only 80,000 miles on it. This is a very expensive repair that I can't afford to make at this time. I've been reading numerous reports that have complained about this exact same issue. I'm hoping a recall will be issued before something tragic happens to me, my passengers or other drivers.
Excessive ball joint wear on 1999 Dodge Durango. I have been experiencing problems with my Durango for nearly 3 years. I took the vehicle to the dealership complaining of "clunking" coming from the front end when the sterring wheel is turned sharply to the left or right when making turns (I.e. parking in a parking spot). The vehicle was still well within the warranty period and the dealership indicated that they could not "replicate" the noise. I have since experienced excessive tire wear that required replacement of all 4 tires under with under17,000 miles on the vehicle. During my last tire rotation (at an independent shop) they indicated that there is excessive wear on the front and rear ball joints and currently my vehicle has 27,580 miles. Combining these factors I believe there is no question that the parts are defective, and with numerous other owners experiencing the same type of problems, I believe it is a widespread safety hazard that should be addressed.
Vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal upper and lower ball joints needed to be replaced due to worn out parts.
1999 Dodge Durango. - replacement of front end upper and lower ball joints at 59553 miles. Previously told that lubrication was all that was needed by Dodge dealer. Later told that front end alignment could not be guaranteed when replacing wore tires. Now at 70K miles, the front end is squeaking again. Same sound that originally appeared at or near 30K miles.
I had my upper and lower ball joints replaced on my 1999 Dodge Durango on 11/10/04. All four joints showed unusual wear and the drivers side were very close to failure.
Excessive tire wear, road noise. Upper balls joints bad. Replaced. Now they are shot again, same problem, excessive tire wear and road noise. 62K on first repair. Truck is used 90% highway driving, no towing, and no heavy loads. I have also had to replace lower ball-joints, tie rod ends, etc. Transmission has gone out twice. Front wheel bearings, and on and on. Front suspension design is junk!
The upper ball joints had to be replaced at 50,000 miles. Consumer stated this was low mileage. The defect was discovered while having a front end alignment.
No crash. I am writing to let you know that only because of an honest Dodge mechanic that I happened to meet I was warned to have my ball joints and tie rods examined on my 1999 Dodge Durango. I had no notice that there was anything wrong with them. My Durango had approximately 52K miles on it. Nearly all highway miles, no offroading. I had to replace these at a cost of nearly $2,000. I investigated at the time and found out that I was lucky that my tire had not fallen off. I am submitting this to you because I was told that there is an existing investigation ongoing on this subject and I wanted you to be aware of another case. Thank you!
PE 03 032/front suspension, upper ball joint failure. While getting a tune-up mechanic determined that all four ball joints needed to be replaced. The dealer was notified.
While driving on the highway at 50 mph, suddenly there was a noise coming from the front of the truck. The upper ball joint broke and the hub pushed in destroyed the brake lines and other components in that area. The vehicle is currently in a parking lot, where it has been parked since the incident.
The consumer drove the vehicle to the dealer for routine maintenance. The mechanic informed the consumer the front upper and lower ball joints needed replacement due to corrosion. Please fill in additional information.
We had the truck checked out prier to purchase in Nov. Of 2003 and were told it needed ball joints. The dealership had the ball joints replaced. At this time the truck had 51K miles on it. Sept of 2004 I took the truck in to have the brakes checked due to shaking and they informed me that the ball joints were out of tolerance and needed to be replaced. I had the lowers replaced again at 59000 miles.
Annual state safety inspection found ball joint failue for the second time. All were replaced in September 2002 at customer cost. October 2004 replaced left side upper ball joint at warrenty. Have found no recall or service bul. To date. Safety issue!
While driving there was a popping noise. The vehicle was taken to the dealer in which they found that the upper and lower ball joints were completely worn out. The cover under the hood was ripened, the black guard under the front of the vehicle was hanging, the coolant resevoir was leaking, the power steering fluid leaked, the A/C was not cooling due to an open wire from the low push switch, and the fuel gauge did not read properly.
1E 03 029/front suspension/upper ball joint failure: While driving 60-65 mph, the vehicle wandered across the road. The dealer informed the consumer that both front upper ball joints needed to replaced. The ball joints were worn to the point they were about to come apart.
My wife and I own a 1999 Dodge Durango and have been told by a Dodge dealership and a Goodyear service center that the front upper and lower ball joints need replacing. The vehicle has approximately 64,000 miles. The dealership offered $50 off the total price (approx. $800) when I told them I knew of reported problems and thought that replacement of these parts at 60,000 miles seemed premature. Please advise. David swanson
A D V E R T I S E M E N T S
- Lewisville, TX, USA