This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1999 Dodge Durango. Last year we began having oil pressure related problems. We were driving and the pressure would drop to 0 and we would have to stop the car and have it towed in. First they changed out oil sending unit, next they couldn't duplicate the problem. The next time they claimed it was due to lack of maintenance (changing our oil every 3,000 miles). Yes we did change our oil. We had our engine flushed several times. It still produces sludge even right after the oil is changed. It is now sitting in our driveway because we do not have the money for a new engine which it requires. The thing is that we began looking on the internet to try to diagnose the problem ourselves and there are literally thousands of others that own Dodge Durangos with the same problem. Is there not something that we can do? we were even given a free extended warranty for all of our problems of course until our original warranty ran out and now they say that our warranty will not be honored due to this. This is the same story as many many others. Thanks for your time.
My husband and I purchased our 99 Dodge Durango in September 2002, used from a Honda dealership. A few days after we drove it off the lot, the oil pressure gauge began to drop to "0" rapidly, then back up to "40", then it started stalling and hesitating after restart. We called the dealer, they said to bring it in, so we winged it 20 miles to the shop, where they had it in service for a few days. They said it was the oil sending unit and oil pump, so they replaced it at no charge to us because it was within the 30 days. So a few weeks later the truck did the same thing, so we took it back, the dealer called the manufacturer and had the truck towed to the nearest Chrysler dealer. This is where they replaced the engine at 65,500 miles, which the Honda dealer paid for. I had the vehicle less than 1 month, and had to have a new motor, well that was 10/28/02 that they installed the motor, and now my truck is back in the shop 10/25/03 for another motor. This is because the Dodge dealer says sludge caused malfunction in the engines ability to suck oil into the screen. Of course they blamed me, saying that I did not change the oil enough, I provided them with some of my receipts, and my log of oil changes I did myself every 3 to 5,000 miles. They are refusing to cover the cost and said I have to get an attorney. I told them I was aware that Durangos with 5.2 and 5.9 liter engines have oil pump and screen problems, again they refused to acknowledge and turned me away. Now they are threatening to charge other charges like storage of the vehicle until my attorney decides what to do.
While driving about 5 mph and pulling out of a parking lot rear rim fell off and vehicle stalled. Driver had vehicle towed to the dealership for analysis.
While driving at highway speed, the vehicle experienced engine failure. Two pistons malfunctioned and there was a hole in the block. Without warning the check engine light had come on for a few seconds before a loud bang was heard and complete engine failure occurred.
Vehicle began to spontaneously lose oil at around 78,000 miles, causing oil pressure to drop and spark knock on acceleration. Chrysler admits to intake manifold pan gasket oil leak in their technical service bulletin 09-05-00 but will not assist this consumer with the steep price of repair. Out of warranty - too bad - a defect of this magnitude should be considered as a recall item! Honda, here I come.
- Plymouth, MI, USA
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We have a 1999 Dodge Durango. This vehicle has always been properly maintained, however, it recently died! we were 150 miles from our home with 3 young children when the oil pressure dropped, the motor started knocking and the truck just died. Now we have to get a new engine. There are many cases just like mine and Dodge refuses to do anything.
The consumer stated the steering was very unstable. Took vehicle in for a front end alignment and the dealer noticed that the front ball joints and tie rod needed replacement. The dealer also removed and replaced both control arms. The engine light was on. When the vehicle was started the RPM's are high. Engine control modulator and injector wire harness was replaced.
Consumer was driving up a steep incline when the "check engine" light illuminated. Consumer had to drive an additional 3 miles before it was safe to stop vehicle. Consequently, all the engine oil had leaked out, causing engine to "blow up".
Consumer took the vehicle into the dealer for a front end problem. The dealer stated the lower ball and the upper ball joints needed to be replaced. The ABS light illuminated and also the engine seemed to bog down, the dealer found excessive oil in the intake manifold.
Oil gauge pressure would suddenly drop to zero and the "check gauges" light would come and and a warning signal is heard. Investigated internet and find there are 100's of cases of the same problem.
My 1999 Durango started experiencing a spark knock and engine oil consumption due to bad intake gasket design. I have talked to a couple of other Durango owners who have experienced the same problem at the same mileage. The gasket can't be properly tightened and oil leaks into the intake causing a knocking under load. The fix costs around $1,000.
I own a 1999 Dodge Durango. I have had alot of trouble with it. At first when I would call or take it by the dealership, they would tell me that nothing was wrong. The first problem was with the steering wheel making a rattling noise between 20-30 mph. They first told me nothing was wrong it was tire noise. Then I brought it back a week later and they replaced the catalytic converter. When it was still doing it a week later, I took it to another dealer and the steering column was found to be bent and replaced. Not long after that I had trouble with the engine, when I would stop, the engine would idle down and almost stall. I stopped at a gas station and found I had no oil. I put in two quarts and called the dealer. They found the plenum gasket had a leak. I had that replaced for over $450. Shortly after that I was traveling home on the highway and it hesitated and the check engine light came on. I took it into the dealer and they ran a diagnostics test and couldn't find anything wrong. I notice that the RPM's had started revving up and down while you were driving right after this happen. I called and questioned about it and they said to change the oil. It still did it after an oil change. While on our way home to NY, we had stopped and it stalled in the middle of the road and the check engine light came on again. When we got home I took it in and had another test done on it. They replaced the output speed sensor and said that was going to fix it. It still did the RPM thing after that, and they told me that I would have to pay for another diagnostics test. I have since, gotten a tune up and oil change, and it still does it. The check engine light keeps coming on and going off. I am sorry that this is so long, but I feel like I have tried everything and no one will help. My questions are, have you heard of anything like these problems before, are there any related recalls, and is there anything you can do to help get this resolved? I would appreciate any help!
After the vehicle was purchased on 14 April 2003 the oil gauge light would continuously come on several times a day. The vehicle was taken back to the dealer on 15 April 2003 each time for repair. The consumer was informed by the mechanic that it was an electrical problem and the vehicle was still drivable. The vehicle was driven out of town and the consumer became stranded. The mechanic at a dealership had to rebuild the engine due to oil pressure problems and a built up of sludge. Purchase vehicle from cueter Chrysler/Jeep in ypsilanti mi 48197/7344342424.
While driving the oil pressure gauge would drop very low. The dealer inspected and advised that it was just an electrical problem with the gauge. While driving, the consumer heard a ticking noise coming from engine area. The vehicle was taken back to a different dealer who diagnosed that the oil pressure pump had failed and as a result the technician would need to rebuild the engine.
Check gauge light came on and went off. Checked oil and it was low. The same problem happened one year and 3 months ago. The oil pressure gauge went to "0" just like last time.
Check gauge lights goes on and off when making turns or braking. Oil pressure gauge drops down to "0" I had replaced one quart of oil every two weeks. Replaced intake manifold gasket and intake cover pan gasket. Happened while vehicle was still under warranty.
Oil pressure dropped. Took in and everything was fine. Did oil change. Oil pressure continued to fail did another oil change. Seemed like something was clogging oil fine. Did complete oil cleaning and flush. Then with no notice, blew engine..piston through block and oil pan. Needed to replace engine. Mechanic said he has seen 12 to 14 of this year Durango do this. Feels oil pump is too little for V8 engine. Replaced engine and instead of placing factory oil pump, he replaced oil pump with a larger one. He said if he had an Durango he would recommend and oil change every 1500 miles not the recommended 3000 miles. Said this pump will ruin an engine everytime.
Durango has had several problems. At 19000 miles I needed a new transmision, at 60,000 miles the engine needs to be replaced. Doge will not assist in the repairs or replacement. This is the most frustrating situation I have been in in quite some time. I will nbever buy a Dodge product again. Cost of repair is $ 5,000.00
1999 Dodge Durango, just purchased for $13,500. The next day the check gauge light comes on and the oil pressure drops to zero. Was fine for about 30 miles and the check gauge light comes on again and oil pressure drops to zero. This time when it happened the engine was rapping/ticking loudly. Researched on what the problem could be and found many people with this same problem and Dodge will not do a thing about it. Most have lost there engines. My vehicle has only 65,000 miles. We should not be experiencing this sort of issue.
A D V E R T I S E M E N T S
- Vernon, TX, USA