This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Dodge Durango ball joints & control arm upper and lower they were first replaced in 2000 then in 2004 and now need to be replaced in 2005 continuously fails safety inspection VIN no. [xxx] updated 07/19/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Relating to NHTSA action number : EA03023: I own a 1998 Durango with the exact same conditions. I have spent $1000 to fix one side of the front end (hub assembly, ball joints, control arms, tie rod ends - it all had to be replaced) and need to come up with another $1000 to fix everything on the other side. Why is the recall only for 2000-2003 model years? the problem is reported for model years 98 and 99 - my search on the NHTSA website was for 1998 model year issues and this issue is listed as a problem for 1998, although most complaints seem to come from my 2000-2003 owners, that's not a reason to not fix the same exact problem that affects my model year.
I purchase my 1998 Dodge Durango in February of 2004. After two months problems with brakes and upper and lower ball joints began (both front tires) with the driver side being the worst. I heard clicking when I would turn the steering wheel to the left and thought it could be the cv joint. I too K the vehicle to brauning automotive and they found the problem and gave an estimate of $1500 in repair costs. I purchased the parts myself and my father replaced both the upper and lower ball joints the following day. ( I am doubtful he still has the old parts - but I will ask) this was back in April 2004 and I am hearing the clicking yet again. When my father worked on my car he told me there was a bolt that was partial screwed in and the theads had actually been stripped off. He had to change the bolt as well. The clicking sound is almost sounds like two pieces of metal are slamming together. This does not happen when I am driving staight. I only hear it when I turn. I have 3 children and don't have the money to repair this problem. I heard on the radio a little bit about this. I don;T know if this is an actual recall or if it may become a recall. I don't want to have an accident like the others before something is done about this.
Had to replace ft control arms and ball joints only 42.000 miles bought used from dealer with 29.000 miles should not happen also every one I talk to with this has experienced same problems ---------- called chry would not help or even pay a portion also called dealer they were same attitude --- I do not believe tgis truck was checked before I bought it fortunately no one hurt.
Our 1998 Dodge Durango made a lot of creaking noises in the front when we drove it. We replaced the brakes (through Goodyear not Dodge) with no improvement. Finally we paid to replace the front ball joints through Dodge. A few weeks ago we saw a tv report about Durango front ball joint failures, we feel very lucky that we did not have a failure, but feel that Dodge was not honest to us that there was a known problem, especially one that could cause safety prolems. The Goodyear store certainly did not know about the ball joint issue! we hope for a recall to prevent anyone from getting hurt.
- San Jose, CA, USA
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The consumer went to the dealer to have a front wheel alignment done. The technician told the consumer that the alignment could not be performed because the upper and lower control arms were worn. The technician also noticed slight play in the gear box and adjusted it. A faulty solenoid in the cab controller caused the brake and ABS lights to illuminate intermittently.
While driving the vehicle I heard a load pop, at whcih point steering became difficult and it felt like something was rubbing or hanging in the front suspension. I took the vehicle to a Dodge dealership in columbus and was told that the right and left control arms need to be replaced, the left and right tie rods, and the right and left wheel bearings all must be replaced. Total repair cost to be $1,900. I have owned the truck 3 years and have put approximately 35,000 miles on the vehicle during the time period. We have had regular maintanence during this time period. It appears that the damage to the front suspension system is highly unusual for such a short time to have owned the vehicle.
Further investigation has shown that this is a systematic problem. Safty concerns in steering system may produce future injuries. Ball joints on this vehicle are common to failed.
Upon a state sfaety inspection I was notified thet both upper and lower ball joints (right side) and lower ball joint (left side) required replacement. Vehicle has 30, 455 miles at this time. The service person advised that Dodge had numerous problems such as these on the 1998 and 199 Durangos. Maybe this justifies a "recall" of some sort! T.
The upper and lower ball joints have failed, causing premature tire wear. This was not noticed till a tire blew because the inner edge of the tire had worn out. A new tire was purchased, but I could nto get an alignment. To replace ball joints, I also need to have the upper control arm replaced. This vehicle has only ever seen highway miles. Balljoint's have failed prematurely. As a member of the national Durango owners club I know this is becoming a very common occurance, even on newer vehicles.
While pulling out of parking lot left front ball joint pipe broke off. This caused tire to collapse inward. Vehicle could not move. Had vehicle towed out of parking lot.
A D V E R T I S E M E N T S
- Weymouth, MA, USA