This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The failure was detected during a vehicle inspection. No one was injured but I don't believe an investigation should wait until someone is hurt. This is a dangerous situation. The suspension does not perform properly and if you know what the roads are like in mo (not the original home of this vehicle, it was bought used) then the situation is even worse. The faulty ball joints/control arms not only effect the handling of the vehicle but also the wear of the tires and struts/shocks. The ball joints/control arms should not wear out this fast.
When traveling on highway vehicle would pull to right without prior warning. Dealership is aware of problem, all four ball joints needed to be replaced.
Front rt & lt (upper & lower) ball joints & tie rod needed replacement causing improper alignment & excessive & uneven wear on the tires....we have purchased new tires 3 times due to this problem! in April of 2001, we find that we need replacement of the lt upper ball joint and Chrysler will not do anything as they say we have too many miles! almost entire mileage is open road driving & vehicle is well maintained. A vehicle that is 3 years old should not need ball joints repaired/replaced let alone 2 times in less than 10 months!!!
Ball joints had been replaced twice. Consumer does not know when could be happening again, and dealer could not explain how this problem is happening or what is causing it.
Consumer has been having trouble with ball joints that wear out fast, and had been recalled. When making a turn feels vibration in steering wheel, and is not tight any more.
- Cuba, MO, USA
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Ball joints supposedly repaced by dealer rep at purchase of used vehicle - mileage 36,000. Next year inspection denied due to failed ball joints again - upper on both sides. Dealer will replace for high fee.
Upper and lower ball joints on both sides were so worn out that they would fail the state safety inspection in spite of regular greasing. They were replaced only after going to three Dodge dealers.
Almost the entire front suspension has already been replaced due to failures of the ball joints. Currently, I am waiting on delivery of the right upper control arm assembly (which apparently Dodge has updated twice now). It has been on back order for over a month and the truck is more and more difficult to drive.
Bought this vehicle new only 20 months ago and the ball joints have failed. Dealer admits that that's unusual and that ball joints should last a very long time.
When making a turn vehicle would feel like it was losing control. Owner took vehicle to the dealer and was advised that the ball joints were bad, the box in the steering column was cracked. Manufacturer has been notified.
A D V E R T I S E M E N T S
- Kansas City, MO, USA