This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1998 Dodge Durango, I am on my second set of upper and lower ball joints and now have to replace the front wheel bearing hubs also. My dealer says this is normal, I have never had to replace these items on any other car that I've owned!
1998 Dodge Durango at approximately 44,000 miles was diagnosed by an independent mechanic to have worn out upper ball joints that they insisted needed to be replaced (at significant cost) as a safety issue. I took the vehicle to the selling Dodge dealer for a second opinion and was told that they were "within specifications" and not in need of replacement. Now at 47,000 miles with the news of the possible defect and failure I am concerned about the safety of the vehicle but not sure if I should spend the significant dollars to repair something that the dealer says is "within specifications" and does not need replacement.
- Strongsville, OH, USA
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I own a 1998 Dodge Durango with 22,000 miles. All four front end ball joints are in need of replacement. This is an extremely common problem with the Dodge Durango and Dakota models. While the worn ball joints have not caused an accident in my case yet, they will need to be replaced prematurely at a considerable expense to me for what appears to be a design/manufacturing flaw. I reiterate that my worn ball joints have not yet caused me to have an accident, but only because I am observant enough to notice the clicking sound they make and to have them replaced before they do cause a potentially serious accident. I have seen pictures recently of other owners of this make/model vehicle who have had serious accidents due to this mechanical failure.
A D V E R T I S E M E N T S
- Manistee, MI, USA