This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We owned a 1998 Dodge Durango (just traded it in a couple of weeks ago). About a month or so ago we paid $800 to have the front ball joints replaced. We saw where you are investigating this alleged defect. There were no accidents or incidents caused by this defect.
Upper and lower ball joints on 1998 Dodge Durango need to be replaced. Evaluated at local Chrysler dealer and was told that ball joints would need to be replaced. Experiencing tire wear and humming vibration when driven in addition to loose steering. Problem found at 38,000 miles.
- Sunbury, PA, USA
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1998 Dodge Durango -after reading article of ball-joint failures we took our vechicle to the Dodge dealer. All four ball joints needed to be replaced-the upper two ball joints were"dangerously worn" and two were"excessively worn". the car has 70,000 miles.
My upper ball joints have worn out way to prematurely on my 1998 Dodge Durango. My vehicle had just over 60,000 miles on it when I first noticed it and now has just over 67,000 and they feel pretty much shot.
Consumer stated that while driving at 50 mph a grinding sound was heard beneath vehicle. After taking vehicle to dealer it was learned that the upper front ball joints were completely worn out. About six months later vehicle needed front lower ball joints replaced because they too were worn out.
Consumer states that while driving at 50 mph vehicle shimmied vigorously alerting consumer to a what he thought was a suspension problem. The real problem was worn out ball joints.
My 1998 Dodge Durango has approximately 85K miles on it. It is in the shop today getting new top and bottom ball joints on both sides. Heard about possible investigation. Read others complaints and feel lucky mine made it this may miles. Also have to replace front rotors because they are out of round.
Consumer stated at 47000 miles, the upper ball joints failed, which caused the steering wheel to become loose. Dealer notified. Please provide additional information.
1998 Dodge Durango 4W drive suspension premature failure. Both my upper and lower ball joints on both side began failing at 78000 miles. I understand the NHTSA is investigating similar complaints. I had to replace all my ball joints. If there is a recall on the ball joints, will Dodge reimburse me for the expense?
The consumer heard news report about the suspension problem, and wanted to report that the front ball joints were replaced in 2002 by an independent mechanic.
Consumer state while traveling over bumps heard a noise. Vehicle was serviced, technician noticed ball joints needed to be replaced vehicle is now on second set.
A D V E R T I S E M E N T S
- Sherman, IL, USA