This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Charger. While driving approximately 35 mph, an unknown warning light illuminated and the power steering failed. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 14V634000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 34,000.
The contact owns a 2011 Dodge Charger. The contact stated that the air bag light illuminated and the speedometer displayed the incorrect vehicle speed. The vehicle was not taken to an independent mechanic or dealer. The contact received notification of NHTSA campaign numbers: 13V118000 (air bags), 14V101000 (exterior lighting), and 14V634000 (electrical system). The parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The approximate failure mileage was 74,100.
Started my vehicle and as I drove away from parked, warning message (battery saving mode). ABS and traction control light came on. After 2 miles, car began to smell of "electrical burning". when car stopped, all power lost. Opened hood and alternator was smoking. Had car towed to Dodge, and am told no recall on my VIN (5.7L engine), even though this is the exact problem that the 3.6L engines have and are recalled. I am seeking full reimbursement for the cost of this $786!
Alternator failure in a 4 year old car. Wow. Driving down the autobahn at 130kph, and your car shuts off, not cool. Should have done my research before I bought this vehicle.
The contact owns a 2011 Dodge Charger. The contact stated that NHTSA campaign number: 14V634000 (electrical system) exceeded a reasonable amount of time for the recall repair. The vehicle was at the dealer over three months; however, the part was not available to perform the recall repair. The manufacturer was not notified of the failure. The contact experienced a failure related to the recall, but the specifics of the failure were not available. The failure mileage was 30,000.
- Panama City , FL, USA
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The contact owns a 2011 Dodge Charger. While driving at various speeds, the passenger side low beam headlight would fail intermittently. The failure progressed to where both front passenger headlights and high beam headlights malfunctioned. The contact was informed that the VIN was not associated with NHTSA campaign number: 14V101000 (exterior lighting) and NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic). The vehicle was not diagnosed or repaired. In addition, the traction control light randomly illuminated on the instrument panel after being serviced under NHTSA campaign number: 12V197000 (electrical system, service brakes, air). The remedy failed to repair the failure. The manufacturer and dealer were notified of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 33,200.
My vehicle was parked under my carport for approximately 35-40 minutes. I came out got in the car and seen smoke coming from the passenger visor. I pulled the visor down and it burst into flames. I jumped out of the vehicle ran back in the house called 911 and started applying water but the flames kept coming back. Then finally after several attempts I put the fire out. Then the fire department came looked at the situation and left after they seen everything was secured.
Received message on console why driving "battery saver mode" drove 1 mile and pulled into gas station. While parked and car running radio, ABS, stability control systems all went offline. I turned the car off and smelled electrical burning. Opened hood and burning smell was stronger. I returned to the car and all electrical power was completely drained. Towed to Dodge dealership after calling Chrysler recall hotline.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer where the alternator assembly was replaced but the failure recurred. In addition, the battery safe mode warning light illuminated. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) but the contact was added to a waiting list and informed that the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
2011 Dodge Charger. Consumer requests reimbursement for alternator replacement. The consumer stated the vehicle stalled, the lights went out and the steering wheel was difficult to turn.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Charger. The contact stated that while stopped, the vehicle stalled without warning. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 82,000. The VIN was not available.
The contact owns a 2011 Dodge Charger. The contact stated that the ABS warning lamp illuminated several times, there was a sudden loss of power, and the vehicle stalled. The power windows also failed to go up and down without warning. While backing the vehicle out of the driveway, it drove sluggish. Upon pulling back into the driveway, the vehicle stalled and was struck on the front driver side. A police report was filed. There were no injuries. The vehicle was unable to restart and was towed to an authorized dealer for repair. Weeks later, the contact received notification for NHTSA campaign number: 14V634000 (electrical system). The vehicle was not repaired according to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
The contact owns a 2011 Dodge Charger. While driving at 60 mph, the vehicle lost power. The vehicle was taken to a dealer. The technician diagnosed that the fuel injector and alternator needed to be replaced. The vehicle was repaired. However, the vehicle stalled immediately after repair. Also, the contact noticed smoke coming from the front of the vehicle and a burning odor. The contact was unable to restart the vehicle. The vehicle was taken back to the dealer. The technician diagnosed that the alternator and hose needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2011 Dodge Charger. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Dodge Charger. The contact stated that while driving at 40 mph, the alternator failed. The vehicle was towed to the dealer where the alternator was replaced. The contact stated that after the vehicle was repaired, the ABS warning light illuminated. The contact received NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 71,000. Updated 04/08/15 updated 9/27/2017
The contact owns a 2011 Dodge Charger. The contact stated that while driving at a low speeds, the vehicle stalled and unknown warning light illuminated. The vehicle was not able to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The failure mileage was 80,000.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was diagnosed that the battery failed due to the hands free module draining the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
A D V E R T I S E M E N T S
- Oak Brook, IL, USA