This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Charger. While driving approximately 60 mph, the save battery, traction control, and the ABS warning light illuminated. In addition, the contact mentioned that the front headlights became inoperable and the windshield wipers operated independently. The contact also stated that the vehicle stalled and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
My 2011 Dodge Charger V8 has less than 27K miles and my alternator went out last week. $619.99 later, I did research to find out there is a recall but only on the V6 engine, not the V8. I think Dodge needs to include the V8's in this recall as there is no reason my alternator should have gone out this soon!!
I was driving back home from work when my steering wheel locked on the freeway. All these lights came up on the dashboard from traction ABS battery came on. Luckily I could pull over I shut the car off and turned it back on but it did it another 3 times before I got home very unsafe.
The contact owns a 2011 Dodge Charger. While driving approximately 72 mph, the brake pedal was depressed and seized as the ABS warning indicator illuminated. The failure recurred on numerous occasions. The vehicle was previously taken to a dealer where it was diagnosed that the ABS failed. The vehicle was repaired, however the failure recurred. In addition, the driver side headlight malfunctioned. The contact received notification of NHTSA campaign numbers: 14V101000 (exterior lighting), 14V634000 (electrical system), and 15V467000 (air bags, seat belts). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000. Updated 11/06/15, updated 3/30/18
- Staten Island, NY, USA
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I was on my way home from the dealer from getting the free detail they promised me 3 days after my purchase when all of a sudden the battery saver mode comes on I make it home to grab another shirt for work I get back into the car and the radio cuts off and the air too started to blow hot and the windshield wipers went up and the traction control light comes on followed by ABS light then power steering light comes on the wheel wouldn't work and the brakes went out but I didn't crash I was able to get stopped. The dealer gives me the run around so we talked to the vice president he sent a loner and picked the car up but I haven't heard anything in a week. I need this matter to be solved and I don't think I should have to pay out of pocket I believe it to be a recall. Thanks
The contact owns a 2011 Dodge Charger. While the vehicle was parked, the contact engaged the remote start, entered the vehicle, and depressed the start button. The vehicle independently accelerated. The contact depressed the brake pedal and the vehicle failed to respond. The contact crashed into a wall and a parked vehicle. A police report was filed. The contact sustained minor injuries that did not require medical attention. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact also received notification of NHTSA campaign number: 15V467000 (air bags, seat belts) after the crash occurred. The approximate failure mileage was 80,000.
The contact owns a 2011 Dodge challenger. The contact stated that the engine stalled without warning and abnormal noises emitted from the vehicle. The vehicle was taken to a dealer. The vehicle was repaired under NHTSA campaign number 13V118000(air bags) and a manufacturer service campaign for the engine timing chain and chain guide. However, the problem recurred for the timing chain. The manufacturer was notified of the failure. The contact stated that the failure was directly related to NHTSA campaign number: 14V634000 (electrical system). However, the VIN was not included. The failure mileage was 34,000.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was merged over to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the alternator assembly needed to be replaced. The vehicle was repaired and within two weeks the contact received a second notification for NHTSA campaign number: 14V634000 (electrical system). The contact mentioned that the vehicle was also included in NHTSA campaign number: 15V467000 (air bags) and the part needed was not available for several months. The manufacturer was notified of the failure and was unable to provide a reasonable timeframe to complete the two recall repairs. The failure mileage was not available.
The air bag censer comes on all the time, the passenger seat belt censer comes on stating that the passenger seat belt is not on when it is and the dashboard lights flicker all the time.
Brought vehicle into dealership due to a "battery saver mode" message in my evic, along with a slight winding noise heard in the engine compartment and a slight electrical burning odor. Dealer was unable to replicate issue and sent me home. Next day, the same message appeared in my evic and a very strong electrical burning odor could be smelt coming through my vents in the passenger compartment. Took vehicle back to dealership and they observed both the message and strong odor. Popped vehicles hood and a very strong electrical burning odor was observed and the outside of the alternator was black and hot. They indicated that there was no recall for the V-8, but there was for the V-6 alternators (NHTSA campaign number: 14V634000) and even though my vehicle was manufactured during the affected build dates, there was nothing they could do about it. When I went out to move my vehicle from where I had parked, the ABS, traction control, and emergency brake (was not engaged) lights were on. When vehicle was shifted into drive, windshield wipers turned on and vehicle stalled out. Currently waiting to see if warranty company will cover the alternator.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to the dealer for inspection and diagnosis. The vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was not available.
When driving the car it started flashing the ABS brake light and traction control light, then the steering became very hard to do then it went into battery saving mode and the battery light came on. All of this happened without warning while driving. Was told by Dodge the alternator went out and that the V8's were not covered under the recall only the V6's even though mine did the same as the ones under recall.
The contact owns a 2011 Dodge Charger. While driving at 50 mph attempting to exit the freeway, the vehicle stalled without warning. The vehicle was not able to be restarted. The contact stated that the failure occurred twice. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 40,000.
I owned and purchased my 2011 Dodge Charger since 5-17-2014. On 7-13-2015, my son was getting ready to leave art institutes of atlanta/Decatur, the 2011 Charger he was operating would not crank. After the wrecker arrived to get ready and tow, the car cranked and he made it home from Decatur, ga to mcdonough, ga. The next day, 7-14-2015, I tried to start the car and it wouldn't crank till I called a wrecker on 7-16-15 to tow the vehicle to landmark Dodge in morrow, ga. They called me on 7-20-2015 and informed me my warranty or Chrysler would not cover the issue bothering the car (lost engine ground and melted ground wire, left side engine at motor mount). They tested the electric system, starter, starter wiring and relay, and tightened all engine grounds, replaced engine ground left side at motor mount. It was repaired on 7-20-2015. The repair came up to $308.29 (parts and labor). Please investigate this matter on the 2011 Charger before it happens to someone else and it really costed me. Updated 9/28/15. Updated 12/13/2017
First the ABS and ESC lights came on then the message battery saver mode then the radio turned off and the ac stopped blowing cold air then the battery light came on. I turned off the car and tried to start it but it would not start but the windshield wipers did come on for 1 pass and the speedometer and tac also did 1 pass left to right and back slowly. Checked the internet and seen others with same problem cause by the alternator and their is a current recall on the V6 but I have the hemi V8. Had the car towed to the Dodge dealer.
On 07/20/2015 at around 1:15 I parked my vehicle in concord mills mall parking lot, went in to return a product. I returned to my car around 1:25, attempted to start my vehicle(push button start) it cycled to the "run" position, but the car didn't start. After about 4 attempts I knew something was wrong because I smelt a "burnt electrical smell". I exited the vehicle and popped my hood, I took a look around at all physical features of the engine to try and locate a visual problem. Nothing was visible to my eye, I then got back into the vehicle and attempted to start the vehicle again, after a few attempts I called to my local dealership to ask a couple questions on what might be going on, after some speculation we came to check my fuses. I then exited the vehicle and took a look at my fuse box located under my hood, I noticed that I had a 30amp 58V "boxed shaped fuse" that had blown. I visited a near by advance auto parts store to purchase a fuse, they did have one so I purchased the fuse and returned to the vehicle to install. Once I returned to the vehicle I disconnected my "+ positive" battery terminal and installed the fuse. Afterwards I reconnected the battery terminal and attempted to start the vehicle again. Once again I got nothing, I also checked the fuse and it had blown again. I then contacted a tow truck and was towed to henedrick Dodge on 7/20 around 5:45. They contacted me on 7/21 and I was told that my engine wire harness had melted!! and that it had shorted out my starter. I'm very upset because I feel that this engine harness could have caught fire. My obd didn't make me aware of any type of issue or no check engine light ever came on. My car has been serviced on time to factory standards at only Dodge dealerships. No major work has ever been done to my vehicle before also. I'm getting the $1600 fix but feel bother that something could catch fire.
6/19/15 the car was taken to the dealer originally for a recall on the alternator. After the job was completed I drove the car home and had trouble shutting it off. After shifting it through the gears several times it shut off. The next day I had the same problem. I took it to the dealer the next weekend and they could not replicate the problem. I took the car home and it shut off fine. The next day the problem started again. I took it back to the dealer and this time they were able to replicate the problem and was told to shift it through the gears and it would be fine. Also told that the only way to shut the car off was to remove a fuse to the fuel injection. Truly not an acceptable answer. 7/13/15 the car wouldn't shut off at all. Drove it to the dealer and it's been there ever since. I have been told several different things by the dealer, lithia Dodge, medford, or. The latest is an actual Dodge corporate engineer is supposed to call them back. Not exactly sure how a car can be designed without an alternate way to shut it off if the push button start and stop does not work. The dates are approximate as my paperwork is in the car.
The contact owns a 2011 Dodge Charger. While driving at 40 mph, the check engine warning light illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 87,000.
A D V E R T I S E M E N T S
- Morning Sun, IA, USA