This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been trying to get a safety recall repaired on my Dodge Challenger's alternator for the last four months from South pointe Chrysler/Jeep/Dodge located on 9240 S memorial dr, tulsa, ok 74133. I've called the dealership on five different occasions each time no information can be given to me on why my recall isn't being repaired or how long it will take. The last time I called on 6/22/16 I had to leave a message with the service manager, that has still not returned my call. I'm getting the run around at this dealership and feel as if my safety and the safety of others is not important to them. I would think something as serious as my alternator failing causing my vehicle to shutdown while I'm driving or an under hood electrical fire would be of concern but apparently it isn't to South pointe. Please help me get this recall repaired before someone is seriously injured due to the rapid alternator failure that I may experience with my vehicle.
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. After replacing the battery, the battery warning light illuminated. The manufacturer was not made aware of the issue. The approximate failure mileage was 36,000. Parts distribution disconnect.
A "service power steering system" message appeared on the evic screen while driving at 40 mph with cruise control engaged with failure of the electro-hydraulic steering motor. Manual steering remained functional with significantly higher turning resistance (as stated in owner's manual) for recovery to a nearby parking lot. Vehicle was towed to a local Dodge dealer service center for repair. Investigation revealed failure of the electronic power steering hydraulic unit control, warranting replacement of the rack and pinion assembly under warranty. The failure was preceded by an associated mil approximately 4 days prior, with complete failure occurring thereafter while (while waiting for next available Dodge service appointment opening).
The contact owns a 2014 Dodge Challenger. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. In addition, the contact mentioned that when the vehicle was on or off, the front driver side window operated independently. The vehicle was taken to the dealer where it was diagnosed that the alternator and the battery needed to be charged. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 32,000.
The contact owns a 2014 Dodge Challenger. While driving approximately 55 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that an unknown sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 40,000.
- Philadelphia, PA, USA
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We received notice of the recall on the alternator several months ago and have contacted the dealership multiple times. Each time the dealership states that the do not have the needed part in stock and that they will return our call. We have never received a return call. The vehicle has completely stopped working electronically on the highway going approximately 60 mph twice. Thank you.
Turned on car and check engine light came on it shows trouble shooting code P0520 oil pressure sensor my car barely has 8100 miles on it and it's 1 year and 4 months old also this problem is also causing interference with my remote start.
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 5/11/15 the consumer stated the defective part was replaced on 4-7-15
Chrysler Corp. Sent me a "recall notice" mid December 2014 for number P60 alternator. The launch date was December 1, 2014. The alternator diodes in my vehicle could experience a rapid failure. Vehicle electrical system voltage may drop to critical levels, disabling ABS, ESC, ECM ( computer) and cbc. The driver will have almost no warning, resulting in vehicle shutdown while driving and maybe under-hood electrical fire. I have experienced this alternator failure...breakdown.. being stranded on a 1989 Oldsmobile I owned years ago. I have called the recall assistance center three or four times, the recorded menu or live persons know nothing only to say they are sorry for the issue and long wait. I have called my hometown Dodge dealer, where I purchased the car and they have expressed being sorry for long wait ( almost 4 months). I have been renting cars for past three months when taking trips longer than 60 miles one way. I have real fear of being broke down with associated wrecker, motel and repair costs. In summary, this whole thing has taken too long so I am filing my compliant today.
The contact owns a 2014 Dodge Challenger. The contact stated that while driving at an unknown speed and attempting to brake, the brakes failed and the electronic stability control warning light illuminated. As a result, the contact crashed into an animal and into a retaining wall. The contact did not disclose if a police report was filed or not. The vehicle was taken to an independent mechanic where it was diagnosed the electronic stability control failed. The vehicle was repaired but the repairs to the vehicle were unknown. The contact received NHTSA campaign number: 14V634000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 13,000.
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Challenger. The contact received a notice for NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
I am wanting to complain about how long this part is taking to fix the recall P60 alternator problem. Chrysler known about this problem July last year, finally issued a recall end of November and states that there is no part to fix at current time. My Challenger is an everyday driver. I drive on interstates and hwys everyday. Knowing my car could stall at anytime without warning isn't a good feeling to have everyday. This could cause injuries or even worse fatalities on the interstates if this occurs. I think manufacturer has had plenty of time to get a part to fix the problem by now. I have tried calling the hotline number on the recall and they just say they have no idea when the part will be available. I'm sorry but if this is something they make everyday in a plant they should of already had the part or the alternator to fix the problem. There should be no reason this part is taking so long to get.
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part was unavailable to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Dodge Challenger. The contact received a recall notice for NHTSA campaign number 14V634000 (electrical system) and was informed that the parts needed to repair the vehicle were not available. The contact had not experienced a failure. The VIN was unavailable.
Brand new 2014 Challenger shaker has over 6" of water in trunk's spare tire cavity that splashes on battery and rear fuse box. The trunk leaks on both tire well seams and inside driver's rear fender to the spare tire cavity on incline, decline and flat surfaces. Possible electrical short waiting to happen. Check your trunk under the spare tire for water.
The vehicle stalls while driving, pulls right, satellite radio goes out.it has had a tipm and two computers in addition to two wiring repairs along with gas in the oil.there has been four oil changes in less than 3 months along with four tire rotations.the car has been in the dealerships for over thirty five days and out of service for over sixty days from February 2014 to in the shop at present July 28th 2014.I have been lied to.assulted and left in unsafe conditions along the highway in 110 degree temps. Left without transportation and I an an american on disabilities as I have stated to Chrysler and need my car for medical reasons.last week I cold not get my medications and went into a serious medical condition causing admittance to the emergency room at the local hospital because I had no way to get my medications.auto nation did over $2000 damage to my vehicle at the first repair.
A D V E R T I S E M E N T S
- Morris, OK, USA