This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Alternator failure (documented recall) caused the vehicle to stall and lose all power. Lucky this was at low speed on a surface street vs. Highway speed and interstate. Was able to coast vehicle to a side street however blocking one lane of travel. Vehicle would not start nor shift to neutral and the hazard lights would not function it was completely dead. Had vehicle towed to dealer for repair. Dealer installed a new alternator subject to the same recall and stated that the proper replacement is on back order as well refused to pay towing (cost incurred due to a failed component under recall) stated they were doing us a favor by not having to pay for the repair and providing a rental car. This is a serious issue that will cause a crash and or fatality if this happens at highway speed or on any busy thoroughfare. It is unacceptable to replace a failed part with another part subject to the same recall. Another solution needs to be available other than subjecting owners of these vehicles to continued serious safety risk while awaiting back ordered parts.there are alternate replacements that could be obtained by Dodge vs. Having the oem of the alternator cover the entire recall cost. This is a Dodge issue to its consumers however Dodge pursues recouping its costs is its own issue. They are blatantly putting cost above safety and not accommodating owners to defer cost. Keeping a vehicle in operation with this serious of an issue will be disastrous at some point. Many owners have no alternative but to operate the vehicles with the issue given their financial situation. Impacted owners should have costs of mitigating the risk such as a long term rental car deferred by Dodge while awaiting an appropriate repair/replacement of the recalled part given the seriousness of the safety risks involved. Updated 3/31/16
Sudden alternator failure resulting in car nearly catching fire, battery fried. Paid out of pocket for repair and rental car. 2nd alternator sudden failure again < 6 months later, and battery fried again. Dealer expects me to pay out of pocket again and just wait on a remedy and I would eventually get reimbursed. Not all of us have money to throw around. I'm a single mom with two kids. This is very dangerous and could end up causing a bad accident. Very disappointed.
The contact owns a 2012 Dodge Challenger. The contact received a recall notice for NHTSA campaign number: 14V634000 (electrical system) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Driving to work. Car starts to make a whining noise then the ABS and stability control lights come on, I drive the car up the road a little more and the radio turns off and the gauges start to move erratically and then the car just died, completely in the middle of the road, when the hood was raised you could clearly smell something burning. Car taken to the dealership where I am told that the "parts to provide a permanent remedy for this condition are not currently available". I was told by the dealership that the alternator would be replaced with a new one but it would fall into the same category as the recall. I got the car home and while reading the repair paperwork realize that the alternator was not replaced just "repaired and replaced". very upset and scared to drive this vehicle! not to even mention how upset about being lied to by the dealership. Could go on and on about this bad experience!!
- Haleyville, AL, USA
Search CarComplaints.com for these popular complaint phrases...
I was driving along the road and approached a set of lights to make a left turn. While making the left turn, my ABS brake light and traction light started flickering, the interior instrument lights turned off, my sunroof and windows secured itself, my nav system shut off and the vehicle appeared to be failing. After pulling into a gas station and parking the vehicle, I shut the vehicle off and after a few seconds, turn the ignition on. The vehicle would not start up so towed it to the dealership. After the dealership completed some diagnostic testing, they advised me that my alternator was defective as well as my battery and both would require replacement. My vehicle has approximately 75,000kms and it is very difficult for me to understand that a 2 year old vehicle requires a replacement alternator and battery with very little mileage. Most batteries on the market typically have 3 to 5 year warranties and most alternators usually require replacement at 130,000 to 160,000kms. The repair cost $1,125 (cad). I am deeply disappointed with the quality of the components with my Chrysler as well as trifling issues I?ve had with my Dodge Challenger. I would be very reluctant to purchase another Chrysler/Dodge vehicle ever again.
The contact owns a 2012 Dodge Challenger. While driving at an unknown speed, the vehicle stalled and was unable to be restarted. The vehicle was towed to the dealer for diagnostic testing and the battery was replaced. The failure recurred multiple times and the vehicle was towed to the dealer. The technician diagnosed that the key module needed to be replaced. The vehicle was repaired but the failure persisted. The contact was made aware of NHTSA campaign number: 14V634000 (electrical system); however, the parts needed were unavailable for repair. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2012 Dodge Challenger. The contact stated that while driving approximately 70 mph on the interstate, the vehicle stalled without warning. The vehicle was able to restart but the failure recurred on several occasions. The vehicle was towed to the dealer. The dealer diagnosed that the alternator had failed. The contact received a notification for recall NHTSA campaign number: 14V634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer was made aware of the issue. The failure mileage was 35,000. Updated 01/22/15 updated 01/26/15
While driving home with my 11yr old son my car started making a high pitch sound. Then all the dashboard lights came on and the car stalled. Due to no electrical power, I couldn't use my emergency lights. To prevent rear end crash, I had to hand signal to cars to go around. Vehicle was towed to my home. Had the car diagnosed and was told the alternator had went bad. The cost for parts and labor is 900-1000$. I have not had the vehicle fixed. I contacted Chrysler and was told the list was still being compiled of VIN's affected and they would begin to notify customers Dec 5th. Chrysler is not reimbursing for any towing or rental car expenses due to this recall.
Driving on a main street - all console started to blink and vehicle went dead. No control over the vehicle. Pulled off to the shoulder. Tried starting it and nothing. Called aaa and they tried jumping my car and he told me the same - car is dead and said that my alternator is fried.
While driving on a two lane road, the car began to lose power and steering control. It became very difficult to get the car to a safe location. It turned out to be the alternator. I saw on this website the older 2012 cars Challengers were recalled with the same engine and alternator. I was very lucky not to have crashed my car.
While driving down highway at 55mph I noticed a whining sound and a few miles later I lost all electrical functions in my car including the steering and the car shut off. When I had it towed to the Dodge dealership they told me the alternator had failed. Car is a 2012 Dodge Challenger SXT plus V6 3.6L. While there is a recall on alternators for 2012 - 2014 Dodge Challengers that have a 3.6L engine, the dealership is telling me that mine is not a part of that.
Was driving home when the battery light appeared then the ABS and traction control lights started flashing. I got home turned the car off and was not able to start it again. Took the battery in for recharge and then took the car to the auto parts store and test the alternator. The alternator went bad.
I got in my vehicle to run an errand. I turned the car on and the ABS, brake, airbag, seat belt and every other light lit up and stayed on. A ringing sounds started and my radio began to flash until it finally went out. The car died and would not come back on. I am unclear as to what the issue may be. I was in the car earlier in the day and everything was fine. Their was no warning that the car would soon shut down completely.
Pushed start, car sputtered, and then turned off. Pushed start again and car turned on normally. After about 10 minutes all the icons in the instrument panel lit up, gauges fluctuated wildly, and the stereo turned off. Parked it and it wouldn't start anymore, couldn't even roll up the windows. Warranty had just expired so I made the $600 repair myself.
The battery completely stalled unexpectedly and appeared to have heavy corrosion. I was eventually able to get the car started and took it straight to my local dealer. I explained the issue to the service representative and they agreed to replace the battery post. Unfortunately, the same issue occurred to me and my son approximately one year later when the car completely stopped. I had to purchase a new battery on a two year old vehicle. I am extremely concerned there are some major issues with the electrical system in this vehicle considering the recurring instances of the car stopping unexpectedly. I have a wife and children and want the manufacturer to be aware of what I am experiencing with the car. I pray nothing serious occurs while my family is in this vehicle. I have communicated my issues to the dealer and they seem to not be interested. I'm sure they will be all ears should something happen and Dodge is on the front page of the newspaper.
I had observed a whining sound for several weeks before the incident. It was like a power steering pump without any fluid in it. I tried to listen under the hood to locate the sound but it seemed like it was coming from low in the engine bay on the left side, looking at it. My wife left for work and as she pulled off, the noise was very loud and worse than before. I hoped she was going to be alright and make it to work. She called me just as she was getting to work, when the vehicle ABS and traction control indicators lit up along with a constant alarm chime. She was able to park and call me. I left home to go there. I started the car up when I got there and all was normal until I started to take it to the dealer. On the way, there was an intermittent alarm chime. I rolled down the windows during the ride to listen for noises. As I approached the dealer and parked, the ABS and traction control lamp lit up as well as some chiming. I tried pushing the traction control switch with no result. I tried to roll up the windows but they would not work. As I was getting ready to shut the car off, the engine died. The service tech was right there and asked what happened. I said I had an electrical problem. He checked me in and got the tablet out to read the error log in the car. He said I had an alternator failure. When they checked the car in and were trying to move it, the battery had died and they jumped it to get it going. I asked about another noise and said it was the water pump.
My car started smoking, the battery light came on, and the ABS light started flashing. Eventually little by little the car started to die and was dead on the highway. The battery seems to not be sending the charge to the car meaning the alternator is bad. Lots of people seem to be having this issue as it appears online.
The contact owns a 2012 Dodge Challenger. The contact stated that stated the driver's side power window independently opened and closed. As a result, the terminal battery failed and required charging every day. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
I have had several electrical problems since I purchased by vehicle in May 2012. In June 2012, the problems began to include the pmc, driver's side window malfunctioning, the alternator, and seven other electrical malfunctions. My vehicle has less than 49,000 miles and although other 2012 Dodge Challenger owners have been experiencing problems, Dodge does not think anything is wrong. My vehicle was about to cut off on me in the middle of the road. Thank god I was able to pull over.
A D V E R T I S E M E N T S
- Maysville, KY, USA