This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side window keep going up and down I have took it to the shop one time before and it keep doing it costing me more money the first time it killed my battery I have to leave it cracked so it won't run the battery down and battery are not cheap over $200 then had to pay the shop.now got to take it to the shop again.
The car died while driving down a city street losing all power and functionality. I recieved a safety recall notification for the alternator at the beginning of the month, I am assuming that is the issue.
The contact owns a 2011 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I was driving my vehicle and was waiting to make a left turn at the intersection. My battery appeared to be losing power and I lost my power steering. I believe the alternator went bad which led to the battery dying while driving, causing me to lose power. This was dangerous as I could have lost power and may have caused an accident. I will be taking it to a mechanic to get the alternator replaced. I see Dodge has some recalls on alternators but not sure if it applies to my vehicle
- Fullerton, CA, USA
Search CarComplaints.com for these popular complaint phrases...
While driving my car it would lose power. I could not accelerate. I can not always restart it right away. It got to the point I was unable to restart it and it had to be towed
The contact owns a 2011 Dodge Challenger. After the vehicle was serviced under NHTSA campaign number: 14V634000 (electrical system), the auto start became inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that an unknown computer module related to the auto start needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000.
The contact owns a 2011 Dodge Challenger. While operating the vehicle, the instrument panel warning and sensor lights suddenly illuminated along with the ABS sensor light. The vehicle was taken to the dealer where it was diagnosed that the wheel speed and tire sensors were faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000.
The contact owns a 2011 Dodge Challenger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My window constantly goes up and down 1/8th inch when the vehicle is turned off. I have looked online and found 80 2011 Challengers recalled for this exact problem, I believe they should all be under recall. The smart glass operation is faulty. Every 7 seconds my window moves 1/8th of an inch up or down. This drains my battery and makes my car die. Customer satisfaction notification M24 should be expanded to include all 2011 Challengers with the smart glass.
My alternator is in recall. It is said to power down without any warning or notice, and it powered down on me in January. It was towed to Chrysler Dodge Jeep of paramus. They did not yet have the recall alternator, so they were authorized to give me a new one. This however does not satisfy the recall, and I was told to come back when the recall part is available. I came back last week, and they did not perform the recall. They told me that the part put into the car in January is "just as good" and "satisfies the recall". I was told the same thing by their customer service manager, parts supervisor and ultimately their general manager, dean redmond. Eventually, Chrysler corporate finally confirmed that this is not the case, and the part in my car in fact is not at all safe. Five separate "experts" at this dealership erroneously told me that my car is safe, and left me with a potentially deadly part in my car. The general manager, dean redmond, wrote back to me that the part in my car is "correct" and then ignored my subsequent messages. I would like somebody to hold them accountable, because this is highly dangerous and unacceptable.
I was driving home on 4/17/15 in my 2011 Dodge Challenger when all the warning lights on the dash started flashing, the radio was going on and off, the lights went dim, but the scariest thing was the car suddenly lost all power, it was still running but it acted like it was on 2 cylinders, almost got rammed by the car behind me!! had car towed to dealer, will call them tomorrow.this is a very dangerous flaw in the system and will result in future loss of life if not corrected!!!!
I have 2 recalls pending on my Dodge Challenger, one for front airbags failing and one for the alternator diodes possibly causing fire. Dodge wants to take my car for 2 days but I have no other vehicle. I asked how was I supposed to get home, they said a bus or taxi. I am not taking a taxi an hour ride to get home, then to and from work because they want to recall my car, so I asked for a loaner and was told no. I keep calling their recall assistance center, and they tell me that their system is down and to call back at another time. How is their system always down" why do I have to spend money out of pocket on a temporary vehicle so they can fix their own recall" I can't afford to rent a car or use a taxi (busses don't run through my area). So I take off of work and possibly get fired, or continue to drive a defective vehicle and possibly die?
2011 Dodge Challenger. Consumer writes in regards to the alternator recall notice and seeks reimbursement for repairs. The consumer attached the recall notice.
My alternator stopped working aprox 8/3/14.there were no parts available from dealer or aftermarket suppliers at that time. My only option was to have alternator rebuilt. The rebuilder said the diodes failed and ruined the stator. The repair cost was about $645 dollars. In October I received a recall letter from Chrysler stating a possible diode failure in alternator.the letter also states if repairs were made to submit paperwork for reimbursement.I submitted paperwork but was declined reimbursement. The customer care person( [xxx]) could not give me a reason why and instructed me to ask local dealer why I was declined. I went to hunter Dodge and spoke to a service writer([xxx]). he says it should qualify. He tried to find out why I was declined but could not get an answer either.the cust. Care person told me there is no one else I can talk to and she could not help with this matter. I have all emails, paperwork, receipts available. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Recall repair work was done on the alternator in 2011 Dodge Challenger. On the following day, the exact thing happened again. All of the dash lights came on and the vehicle lost power. After the vehicle was stopped, it was unable to be started again. The vehicle had to be towed for the 3rd time to the dealership. Now they say that there is nothing that can be done because it's not doing it now. Dodge is going to get someone killed. Dodge customer service and the dealership were useless in attempting to help. They basically told us that since it wasn't doing that now, there was nothing they could do.
The contact owns a 2011 Dodge Challenger. The contact stated that the vehicle failed to accelerate and the ABS warning light illuminated. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2011 Dodge Challenger. While driving approximately 5 mph, the vehicle stalled after the battery warning indicator illuminated. The failure recurred on two other occasions. The vehicle was repaired under NHTSA campaign number: 14V634000 (electrical system); however, the vehicle made an abnormal noise and the remote start failed to work. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.
The contact owns a 2011 Dodge Challenger. The contact stated that while driving at an unknown speed, all of the warning lights illuminated. The vehicle was taken to the dealer where the air bags were replaced however, the failure recurred multiple times. The contact received NHTSA campaign number:14V634000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
The contact owns a 2011 Dodge Challenger. While driving approximately 55 mph, the electronic dashboard gauges suddenly stopped operating before the vehicle shut off. After the vehicle was stopped, the driver was unable to restart the engine and the key could not be removed from the ignition switch. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact also indicated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 25,000.
A D V E R T I S E M E N T S
- Oxford, MS, USA