This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving my 2011 Dodge Challenger R/T on the highway on the second lane switching lanes approaching my exit. As I turned to the right lane all the lights on my dashboard went on and without warning my car turned off causing the steering wheel to stiffen up. Luckily I was able to stop the car pull to the shoulder and realized my battery was dead. I jumpstarted my car and was able to get to my destination which was nearby and I parked and turned off my car. As soon as I tried turning it on my battery was dead again. I called my roadside assistance for a jump and was able to get my car going but as soon as I turned the steering wheel my car seemed to have a short which caused all the dashboard lights to go and my car to turn off and kill my battery. Reading how many other Dodge owners have gone through very similar problems and been fortunate to avoid getting hurt or hurting other drivers. I believe this issue should be looked into a bit more since it seems to be more common and should not be at the owners expense. Ive been very happy with my Challenger to this point. I just want to be able to drive my Challenger comfortably not worry about my safety and know the manufacturer has done everything possible to take care of the issue and avoid the same problem in future models. I eventually would like to own a newer Challenger model. Knowing that steps are being taken to avoid similar issues on them, I can see myself getting one, even if asked to return the one I own now.
The contact owns a 2011 Dodge Challenger. The contact noticed that the driver side window operated independently without warning and caused the vehicle alarm to sound. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The electrical system on this vehicle shuts the vehicle down when the battery isn"T strong enough to support the computer. This happens while driving. Causing loss of steering and control of the vehicle. The traction control shuts off and because the engine shuts down the power steering is gone and the power brakes. This happened to me coming around a sharp corner of an off ramp. I lost all control of the vehicle and almost went off the road. I called the service dept. Of my dealership and they told me this is common when the battery charge isn't powerful enough to sustain the computer. But there are no warning signals or anything within the car to tell you the battery is low. I did a system check when I pulled over and the system said "ok". I feel this is a serious safety issue. Some one can seriously be hurt or killed.
While driving my 2011 Dodge Challenger R/T all of a sudden all of the interior lights just lite up like a christmas tree. I was able to slow down and stop the car and then I proceeded to turn off the car. As I was trying to determine what happened I then opened the hood and saw the alternator smoking like it had just caught fire or over heated. The smoke cleared and I tried starting the car but it would not crank. I had to have the car towed. This happened without warning.
Air blend actuator failed, makes ticking noise when car is unlocked and/or when changing indside/outside air and sometimes during driving and/or temperature changes or humidity changes in the air.
Alternator failed on my drive home from work (mix of highway and city roads) and also damaged the battery. Required tow and replacement of battery and alternator. It's not just the 3.6 because mine is a 5.7 and I read others had it happen too.
The contact owns a 2011 Dodge Challenger. While driving at various speeds, the vehicle stalled without warning. The vehicle was taken to the dealer where the recall was acknowledged, but no parts were available for the repair. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Driving in rush hour traffic on a busy city street had an alternator issue on date listed above in my 2011 Dodge Challenger with only 34,500 miles. The ABS, trac control, battery saver, seat belt and other dashboard lights came on and off then the car shut down and would not restart. Battery is less than one week old. As I am out of warranty, and aware of a recall on alternators in certain 2011 Chrysler vehicles I called Chrysler and they took an incident report and conceded to me that although the alternator is the same manufacturer, voltage, model and part number they would not honor the open recall because my engine is the V8 5.7 liter and not the V6 model. I am worried the dealer will also fail to honor the recall and not repair my vehicle. This is despite the fact that I had taken my car to the dealer several months prior and asked them to check on a loud whining noise coming from the engine compartment. I believe that noise was the failing alternator. They told me the noise was a result of my removing the plastic engine cover the car came with- what nonsense. The P60 recall needs to be expanded to all 2011 Dodge Challengers using this alternator not just the V6 models.
I have 39,000 miles on my V-8 hemi 5.7. the car began making a whining noise in November 2015. Dealer found nothing. Headlights would dim and windows became sluggish to roll up/down. January 30, 2016 it wouldn't start. Thank god it was parked at the time because everything went dead and immobile. I told the dealer to check the alternator (I'm not a mechanic) and they found the alternator was bad. I've been told there is a weak "clutch" plate or pulley in these alternators and some are beefing this area up on the rebuilts but still only guarantee them for 3 years. The V-6 has a recall on the exact same alternator and I feel the V-8 for this year should be included. With labor the dealer wanted $590.32 to repair as it wasn't included under my extended warranty with moss bros. Unreal! how can you recall an exact same part for one and not the other?
The contact owns a 2011 Dodge Challenger. The contact stated that while driving at 40 mph, the engine stalled while all the lights illuminated. The vehicle was not able to restart. The vehicle was towed to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not aware of the failure. The failure mileage was approximately 63,666.
The contact owns a 2011 Dodge Challenger. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that due to the continuous operation of the smart glass switch, the battery was discharged which caused the failure of the vehicle to crank. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,633.
The contact owns a 2011 Dodge Challenger. The contact stated that the key was becoming increasingly difficult to turn over and start the vehicle. The contact had to make several attempts to start the vehicle. The door latches also failed to unlock with the key-less entry each time the contact was near the vehicle. As a result, the contact manually opened the doors. The contact later received notification of NHTSA campaign number: 14V634000 (electrical system) and was waiting on the part from the dealer to schedule the recall repair appointment. The contact was unable to determine when the vehicle would be repaired. The failure mileage was unavailable. Parts distribution disconnect.
My 2011 Dodge charger V8 has less than 45K miles and my alternator went out this week, I did research to find out there is a recall but only on the V6 engine, not the V8. The V6 and the V8 models have the same 160amp alternator, both the models need to be added to the recall.
Since we bought the car during moist weather moisture gets in window mechanism causing windows to malfunction by continuously going up and down about a half an inch. This keeps happening until the battery drains. This only happens when car is parked. Putting windows down does not help and dealers are wanting to charge $500 for a "brand new" already defunct system.
The contact owns a 2011 Dodge Challenger. The contact stated that the driver side window was functioning independently and caused the battery to drain. The window had to be cracked in order for the vehicle to be energized. The vehicle was taken to a dealer where it was diagnosed that the motor in the window needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
I was driving down the freeway and my drivers side window started going up & down. I took it into the dealership they ran a diagnostic & said it was the door module & switch they both got replaced & I still have the problem plus if connected it kills the battery.
Strange noise coming from engine, resulting in power failure. I was able to pull over to a gas station and call aaa. Aaa gave my battery a jump but they told me that the alternator is dying and unable to recharge battery. Looks like there's a recall for 3.6L engine for alternators, but I have a R/T V8 and I'm having the same issue. This should also be included in the recall as this is dangerous and sounds like the exact same issue.
The contact owns a 2011 Dodge Challenger. The contact stated that the vehicle stalled several times. The failure progressed to the point that the vehicle would not restart. Smoke appeared near the front end and the battery had an electrical short associated with the failure. The vehicle was towed to the dealer who replaced the alternator assembly and the battery. The contact later received notification of NHTSA campaign number: 14V634000 (electrical system). The dealer was unable to supply the part to receive the recall repair within a reasonable time frame. The manufacturer was notified of the failure and was unable to determine when the part would be sent to the dealer. The contact was unable to determine when the vehicle would be repaired. The approximate failure mileage was not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- South Gate, CA, USA