This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I need to address a serious issue regarding the car I purchased in 2020 from a private vendor. Upon taking the car to Crown Dodge Dealership in Ventura County for repair, I had to pay roughly $700 out of pocket for the service and rented a car from Hertz for the days I was without my car. However, upon receiving the car back, it still had unresolved issues with the electrical components and dashboard noise. It is unacceptable that the manager at the dealership did not prioritize my safety or the quality of the car I purchased. Since this car is my sole mode of transportation, I demand a prompt resolution to this matter. I expect immediate assistance in addressing these concerns. Thank you.
I experienced a catastrophic timing chain failure despite prior recall work being performed by Dodge that supposedly resolved their known timing chain issues with the 5.7L hemi with automatic transmission. This failure occurred without any prior warning at a cruising speed of about 65 MPH rendering the car undrivable. There were no warning lights, drivability issues, or signs of the impending failure. This is a well-maintained car with only 80,000 miles, never missing a required oil change and other maintenance tasks. Timing chains should not fail at such low milage - indeed, timing belts will last longer before they fail. This failure occurred on a major highway placing me and other motorists in danger from the car being unmovable and potentially causing a high-speed collision on a 70 MPH highway. If this had occurred less than 0.5 miles down the road, both shoulders of the roadway were closed due to road widening construction. A certified letter with pictures of the timing chain and timing chain guide failures with a receipt for associated repairs was sent the to the manufacturer in December 2023 but they have not given me the courtesy of a reply. The engine was replaced by an independent mechanic at an out-of-pocket cost of $13,217.38 and the pictures were taken at that time by the repair shop.
The contact owns a 2010 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the low engine oil warning light was illuminated. The contact stated that the failure had reoccurred approximately three or four times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
The Gen III hemi has an inherent design flaw in which the rollers making contact with the camshaft will fail, causing damage to the camshaft and causing the engine to misfire. This is due to the camshaft being moved away from the crankshaft as it causes oil starvation. After extensive research it appears to affect cars of various miles and workload. There is no single cause that makes this happen other than a grievous design flaw. The main complaint is that you experience total power loss at higher revs, making it dangerous to drive on the interstate or attempting to merge into traffics as the engine begins to shudder and lose most power. Whether it-??s 40K miles or 110K miles, the flaw does not discriminate. After numerous attempts to reach Chrysler technical service on how to prevent this, I-??ve been ignored and case numbers deleted. Now this is very important. This causes a misfire which not only destroys catalytic converters, but arrives with no notice. It-??s very possible someone may be attempting to pass someone on the interstate and suddenly lose power. My mechanic inspected it and confirmed that the rollers failed, causing causing lifters to not make proper clearance. This needs to be investigated as this engine is in millions of cars. And even if 1% of these failure occur on an interstate, the potential for fatalities is absolutely nothing to ignore. I kindly ask that this matter be investigated. As not everyone can afford the 5K to fix this problem like I can. And due to its high prevalence in trucks, this could cause those who use their trucks for work to be put in a tight spot. I understand normal wear and tear, but by no means should a cam and valve train fail this soon in a car. Giving the Gen III hemi by Chrysler and their infamous timing chain defect, I believe this is also a dangerous flaw and something Chrysler ignored. Hoping it would outlast warranties. Best regards.
- Delray Beach , FL, USA
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The car has an intermittent issue where at highway speeds it will go into almost a limp mode. Basically the check engine light comes on and car loses power and won't go over 45 mph. I have to pull over and shut car off. It will restart and operate normally for a random period of time. Very dangerous when on the highway and have to pull over to the side of the road. From the forums I belong to, this is a very common problem. There are even members that have bought a brand new Challenger and had this happen to them after a few months. The code that usually appears from this is misfire on cylinder 1 and even the dealerships don't know what causes it and hard to diagnose since it happens randomly. Love the car but very annoyed that this keeps happening and no one can figure out the fix
My car wont start I replaced the alternator and the battery a few times. But somthing keeps draining the battery. Where I have been stalled on highway 5 late at night.
Severe engine damage due to safety recall. Diagnosis is defective recall part. Car stalled at dealership going on 3 weeks. Manufacture does not want to complete work until manufacturer approves warranty. Fca llc is yet to approve.
Car has stalled several times while driving above 60 mph. Seems like loses power and fuel pump shuts off. Had to pull over and restarts with no issues. Kind of dangerous when you lose power to brakes and steering too.
The timing chain broke for the second time. It broke the first time at 65K+ miles. It was fixed (of much damage) via the PO1 customer care "recall". now it's at approx. 104K miles, it's the same problem and Chrysler denied taking responsibility and my claim.
2014 timing belt was recalled and apparently repaired. Car shut off in the middle of the highway and then engine seized. Had it towed and service said it was timing belt again and now engine needed to be replaced. Called Dodge, they said there is nothing they can or want to do.
The engine dies randomly sometimes right after starting and sometimes at road and/or highway speed's it will readily restart with the key and run fine until the next random act. It has died at least a dozen times in the last six months once in a curve that caused the car to drift in on coming traffic before I was able to restart it luckily there was no opposing traffic. It shows no engine codes.
A recall was performed in 2015 regarding a timing chain failure. This car sat in a dealer lot for an extended period of time. I purchased the vehicle and rarely drive it. A timing chain failure stalled me in the middle of the interstate. A chronic issue according to most forums, even after the recall was performed. The car has less than 73,000 miles on it and should not have failed regardless of months, of the fact that it was more than 24 months. It is a very low mileage car for the year and this is on ongoing issue from these vehicles from 2009-2012.
The contact owns a 2010 Dodge Challenger. While driving unknown speeds, the vehicle intermittently stalled while making turns. There were no warning indicators illuminated. The vehicle was taken to the local dealer (browning Dodge Chrysler Jeep Ram, 1983 hamner ave, norco, ca 92860, (951) 272-3110) where a road test was performed; however, the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 35174074. The failure mileage was 13,400.
During its most recent scheduled oil change on May 25, 2018, the Dodge service department indicated that my 2010 Challenger srt8 with 56,000 miles has an oil leak that is leaking from the front of the crankshaft and the Dodge Challenger serpentine/drive belt is spraying oil all over the place under the hood, on the engine and directly into the alternator which the Dodge service department indicated could cause a fire! I contacted Fiat Chrysler automobiles customer care (case number 34409843) and provided detail with after 5 customer care agents on 5 separate occasions promising me a callback (never received) wished me good luck with having Dodge address the engine oil leak / fire hazard. I have inquired with two other local Dodge dealership service departments and both indicated that they have never seen this type of issue on a 2010 Dodge Challenger srt8. On July 3, 2018, I once again contacted Fiat Chrysler automobiles customer care and was advised that case number 34409843 was unilaterally closed by a supervisor without contacting me or the Dodge dealership service department that performs all maintenance on my 2010 Dodge Challenger srt8. Accordingly, I requested and the Fiat Chrysler automobiles customer care representative opened up a new case (case number 34660813) case number 34409843 05/25/2018-gabriel employee id GW373 06/13/2013-jake employee id JR2692 06/20/2018-robert employee id RC2336 06/20/2018-lauren employee id luw551 07/03/2018-janelle (refused to provide employee id) case number 34660813 07/03/2018-doaa employee id DH1013 since the service visit on May 25, 2018, I have not been able to drive my vehicle for fear that it will catch fire.
My 2010 Dodge Challenger srt8 completely shuts down while driving for no apparent reason. The engine turns off and I lose power steering. It does this repeatedly while driving at all speeds. All electrical components work when this happens but the power steering makes it very hard to turn the vehicle which makes it very dangerous in traffic or on the highway. I have to put the vehicle in park press my ignition start button to turn the car completely to the off position and restart the vehicle. There are no check engine lights that illuminate after this happens so the Dodge dealer does not know what the problem is. The last time this happened my ABS and traction control light has illuminated and my esp, traction control and anti lock brake system was disabled and hasn't been enabled. After starting the car the esp, tc and ABS light illuminate and stay on. I have taken my vehicle to the Dodge dealer three times and they have said that they are not able to find the problem because there are no trouble codes or a check engine light on. I have read online that this is a very common issue that thousands of owners of Dodge Challengers are experiencing with the same result that the Dodge service departments can not find or duplicate the problem. This random engine shut off has happened around 40 times. It's happened on the highway in motion at speeds of 75 mph on the city street from 30-50 mph and when leaving an intersection after the stop light turns green leaving me stopped in the middle of the intersection in danger of bieng hit by oncoming traffic. It has also happened while turning in a intersection and the vehicle stopping with oncoming traffic heading towards my vehicle. I have nearly been hit numerous times due to this problem. I have proof of my vehicle taken to the dealer to resolve this issue with no luck as to what the dangerous problem is.
I was going about 50 miles per hour on a busy freeway when my ABS light turned on lights in the panel start to flicker and engine shuts off. This is one of many occurances engine has shut off without warning. Took to dealership under my mopar service contract and they replaced alternator. One month later engine turns off again. 5 separate occasions.
A D V E R T I S E M E N T S
- Pomona, CA, USA