This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car lost complete power while turning in a residential area. The vehicle is dead and will not start. The vehicle shut down with no warning. This is a couple months after having a timing chain recall repair. Did the chain fail anyway?
Tried to start the car and all the dash lights, interior lights and radio worked just fine. Got someone to give me a jump and it started right up so I went and bought a new battery and that worked for about 3 days then the exact same thing happened again. This time I took it straight to the local Dodge dealership and after 2 1/2 days they say it's the total integrated power module, or the tipm.
The contact owns a 2010 Dodge Challenger. The contact stated that the vehicle overheated while driving 65 mph. The vehicle was towed to the dealer where it was diagnosed that the thermostat failed. The vehicle was repaired, but the failure recurred. In addition, the contact mentioned that anti freeze leaked from the vehicle. The vehicle was taken back to the dealer where the technician replaced the radiator, but the failure recurred. The vehicle stalled, the instrument panel illuminated, and the gauge fluctuated rapidly. The vehicle failed to restart and was towed back to the dealer. The vehicle was diagnosed, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,200.
My 5.7-liter hemi engine hesitated six times and the engine computer registered this malfunction each time, but never set a code which the dealer mechanics could read to diagnose the problem. Each malfunction corrected itself in a few seconds, but the last hesitation was a strong one during which the engine ran very roughly for about two minutes before running smoothly again. It felt like the engine was misfiring on one or more cylinders. Each malfunction happened while I was passing other vehicles in a straight line on a highway with the engine under acceleration load. When I eased off the accelerator pedal, the hesitation disappeared and I was able to complete each vehicle pass, but each pass thus took longer and put me more at potential risk of colliding with oncoming vehicles. The last strong hesitation forced me to pull onto the shoulder and wait until the engine corrected itself in about two minutes. This hesitation happens rarely and the engine has continued to run smoothly since the last strong event. I don't know if this problem resides inside the engine or within the electronic ignition. I have a six-speed manual transmission and cruise control on this car.
Car shut off going 65mph on highway with no warning. Would not start again. Towed to local dealership and it took 3 weeks of them not knowing what was wrong after I suggested timing chain several times. They said I needed a new batter, charged me $230 for a battery I did not need. Finally they realized 6 out of 8 heads were bent and timing chain broke. Now when I let off the accelerator it sounds like 10 speed bicycle when peddling backwards. I am scare to take it back since it took 5 weeks last time.
- Albany, GA, USA
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Car shut down/powered off/turned off on it's own, while driving at about 40 mph in residential area. This is about the 5th specific time I remember. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. Dealership couldn't find anything problem with car after July 7, 2012 event. They couldn't find problem this time either and sent me away with a phone #. they told me to file a case with Chrysler. Case #23728724 filed I believe after July 7, 2012 event.
Car shut down/powered off/turned off on it's own, while driving. Rapid automatic down shift of gears braking from about 65 to turn/while turning left onto side street on road. Car died after steering wheel began turning to left and car was turning. Lost power steering and power brakes. Nearly slammed into embankment and blocked intersection area. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. This was specifically scary as people drive through here fast and visibility is very short. After this event and the event in July, I became afraid I could die in this car. I took it to the dealership. They said a few error codes were saved in outer car systems that showed communication with PCM had been lost. They were replacing the PCM. However, replacing the PCM did not correct the problem. It has died 3 times since I started driving it in the spring this year. This is dangerous!!! the dealership refuses to investigate further. Please help.
Car shut down/powered off/turned off on it's own, while driving about 50 mph on a state highway. Car died while driving straight through an intersection at rush hour. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored. Scary dangerous. This nearly caused a multi car accident. The risk associated with these shut down events was increasing drastically.
Car turned off/shut down by itself while driving, resulting in loss of power steering and brakes, for the 7th time. Speed relatively slow around 30 mph, and not turning sharply. Driving in residential area. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. This is the 1st failure on the newly replaced PCM but 7th total since I bought the car new.. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They say if it was serious, there would be a code. They are not willing to look/ investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. Service manager gene at waldorf Dodge said the srt help center/case manager recommended changing the transmission fluid & perform tune up; both performed 15K miles ago. (ridiculous. This is how women get treated at waldorf Dodge. He also told me the srt Challenger has a timing belt in the front of the engine-not). This is dangerous!!!
Car shut down/powered off/turned off on it's own, while driving through parking lot at about 25 mph. Lost power steering and power brakes. Difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car shut down/powered off/turned off on it's own, while driving. Rapid automatic down shift of gears braking from about 50 to turn/while turning left onto side street. Car died after steering wheel began turning to left during turn. Lost power steering and power brakes. Very difficult to control/hard to safe vehicle: Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car shut down/powered off/turned off on it's own, while driving. Driving slowly in parking lot looking for parking space. Estimate speed at 10 mph. Car died. Steering wheel may have started turning to left to park. Lost power steering and power brakes. Hard to turn, stop, and restart. Check engine light did not come on/no odb codes stored.
Car turned off while driving for the 8th time. Rapid automatic down shift of gears while turning right. State highway. 50 mph. Hit brakes hard, turned wheel to right. Car died after wheel began turning to right/during turn. Lost control. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. No vehicle in other lane so no accident. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They are not willing to look investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. This is dangerous!!!
Car turned off while driving for the 9th time. Rapid automatic down shift of gears while turning left then to right. Green light, aprox 45 mph, taking left turn. Wrong way. Hit brakes hard, turned wheel to right. Car died after wheel began turning to right/during turn. Lost power steering and power brakes. Very difficult to: Turn, stop, and restart. Vehicle did not store any codes. Dodge/Chrysler says this is "not serious" because there are no error codes saved in the car and they cannot duplicate the failure. They are not willing to look investigate further because there are no codes and it didn't die on their test drive while hooked to their diagnostic equipment. This is dangerous!!!
Mystery shutdown. Intermittent electrical problems-shuts off while driving & lose steering & brakes. Terrifying. I'm afraid it's going to kill me & my passengers. It's happened 7-9times, 3X w 5 passengers. Ave 1/10K miles. No common factor (slow, fast, rapid downshift, cornering, straight, side streets, country rds, highways, parking lots). Foot may have been on brake during all. Dealership found nothing wrong/no error codes. Cleaned throttle body & they sent away. Next time throttle body verified clean. July 2012 dealership said no flash to fix. I told them how dangerous it is. They gave me a Chrysler care number to file a complaint/get a case started on it. They wanted srt specialists in the loop. Other electrical bugs- not recognizing the fobs. Fob has been locked in the car twice. Signal drops out while driving & error 'key fob not detected' flashes under the speedometer (pic taken at 70mph on 6/8/15). Summer/fall 2014, after ~4 shutdowns at low speeds, started happening at speeds greater than 45. Dangerous! it died going straight through a busy highway intersection at 45 mph at rush hour-nearly rear-ended. Then it shutoff while making a sharp fast turn at a blind corner; this time I almost slammed into the embankment. I knew I had to get it addressed before it kills me. 1st Chrysler claim 23728724 addressed 9/2014 by replacing PCM. Lost communication w PCM codes found. 2015 spring, shut-down starts again. Took to dealership in merritt island, fl ~9/8/15. Please check for codes, the car was shutting down again. Denied. Told to return to dealership that worked it 1st time. 3rd time 9/25/15, 3 senior engineer passengers when it died during rapid downshift turning event. During re-initialization, car abruptly jerked- passengers scared; inches from serious accident -slamming into a work truck & nearly rear-ended. 2nd claim 27895859 in work unknown
My 2010 Dodge Challenger rt will stall when making a slow right hand turn, which in turn the vehicle loses power steering and power brakes. This has happened four times in the last three years. This appears to be a common problem per the online Challenger blogs. I called the dealership and they said they have not heard of this problem and suggested calling the manufacturer. Needless to say this is very dangerous. I don't know what to do as the dealer cannot replicate intermittent problems.
While drivivg on my way home doing about 60mph in the right lane on the expressway and the car completely shutdown, the engine light came on, I couldn't even steer the car, the steering wheel locked up no breaking capeability, had to let the car coast into the emergency lane, luckly there weren't any cars in front or behaind me. Which could have been fatal. While in the emergency lane put the car in park turned off ther ignition, turned on the ignition put the car in drive and the car would move, put it back in park turned the ignition off again, started it again put in drive.
I was traveling on sr 10 easbound and after passing the fl state line coming from Alabama, the engine light came on and immediately after that the engine stopped. I had my car towed to the nearest Dodge dealership to pensacola, fl. The problem was caused by the broken timing belt chain that Dodge has a national recall on. The repair cost of the damage is $4500 (valves, cylinder-head etc.) and Dodge would not give authorization to the dealer to repair it free of charge to me claiming that the car has a rebuilt title. This is not a warranty issue, it's a safety recall issue and it has nothing to do with the fact that my car was in a small accident and it's rear was repaired by using original parts. It was inspected and given not a salvage but a rebuilt title that is a marketable title.I believe that by law they should be obligated to repair it.
The check engine light came on while driving at a speed of 35 mph. I immediately took my 2010 Dodge Challenger rt to the Dodge dealership. The service manager informed my there was issues with the timing chain and that was the reason for the check engine light coming on and that there would be no charge to me for them to replace the timing chain. When I picked up my 2010 Challenger rt a week later the check engine was still on and the service manager told me they would have to diagnose it further. The next day the service representative informed me the mds solenoid wiring to the main harness had melted and that the engine harness would have to be replaced and was not covered under the manufactures warranty or my extended warranty and that it would be $2000 out of pocket to me. The dealership never gave any explanation why the wiring melted at the mds solenoid to the main harness causing the problem. At the time I only had 38,000 miles on my car.
Driving at highway speed and decelerating to enter I40 West of ashville, nc. Engine suddenly lost power. I was able to coast to a safe stop at the right shoulder. If the failure had happened 10 miles farther their would have not been enough shoulder on either side. Towed car to Dodge dealer, was informed next day that timing chain failed (5.7 L hemi auto ). vehicle was serviced at dealer 1 week previously and I was informed that the parts for the timing chain recall were on back order and it would be 4-6 weeks till I could get the repair. Potentially very serious safety issue. Vehicle is being repaired under warranty.
A D V E R T I S E M E N T S
- Abilene, TX, USA