This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective clock spring caused cruise control/ air bag, and horn to malfunction at the same time. Please provide any further information, and vehicle identification number.
Airbag light came on and stayed on, no horn or cruise control. A few days later I read about Chrysler minivans being investigated because of faulty clockspring assemblies. After reading that, I called our dealer and asked if there was a recall on it. None! this is definitely a safety issue. No airbag, no horn means dangerous driving conditions. We had to pay to have the part replaced. After reading through 96 complaints about this part on your website, I thought I would add my complaint. Chrysler paid for our new transmission, but we had to pay labor. Also paid for the new elect. For ac knob.
- Vicksburg, MI, USA
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While driving air bag light is illuminated, and horn/ cruise control are inoperative. Windshield wipers come on sporadically. Dealer was not contacted. Consumer states that service engine light will not go out, fuel pump, computer and coil pacer replaced. Also presently in the process of replacing clock spring.
Consumer stated while driving, the air bag light came on and did not go out, also the horn failed to work, consumer contacted dealership, and the dealer informed consumer vehicle was not under a recall, repairs were not done.
The horn, speed control and airbag are all connected to the steering wheel through the clockspring. At this point, both the horn and airbag are completely disabled and the speed control rarely functions. I've called my local dealer about recalls or courtesy repairs and they state that none are allowed for this problem. Repairs have not yet been made.
Air bag sensor light is illuminating, indicating a malfunction within the system. Vehicle was inspected by dealer, who indicated that air bag would not function. Vehicle was not under warranty; therefore, air bag could not be serviced.
Consumer stated the cruise control does not function, due to a malfunction of the air bag and horn.. consumer was informed that the problem is due to a defective clockspring causing the cruise control, and horn not to work.
Horn does not function due to the illumination of air bag signal on dashboard. There is a defective clockspring wiring causing horn not to work, also affecting the air bag and cruise control.
Consumer stated the air bag light illuminates on dashboard, also the horn malfunctioned.. consumer was infomred that it was due to a defective clockspring.
Airbag light stays on, horn doesn't work, cruise control doesn't work. I was told by dealer the clock spring needs replacing and that this default could cause the airbags to not deploy in a crash. This is a safety hazard that needs to be recalled by Chrysler.
The norn does not work/ cruise control does not work, and air bag light stays on, parking brake light turns on every time you turn the wheel to the left! windshield wipers come on and off when they please, we have had the transmission replaced at 68,000 miles, we were told that we cannot pass inspection at our military base overseas until this safety feature is fixed!
A D V E R T I S E M E N T S
- Plantation, FL, USA