This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service shop said Dodge Caravan have problem with trans. Repaired several with similar prblm. With pan underneath allowing dirt and all to collect inside an clog filters and cause damage.
Transmission system malfunctioned, causing the vehicle to hesitate or stall while driving which may result in a crash. Dealer cannot determine the caus eof the problem.
Dealership service dept. Doesn't want to honor extended warranty (7yr./70,000mile) or makes sure you have no choice but to keep bringing the vehicle back to them for repairs.
Complete transmission failure. Assessment by mechanic is that the transmission fluid pump failed, stopping fluid flow to the transaxle. This was followed by failure of the clutch plates and running clutches. I have maintained the vehicle with regular checks on fluid levels, oil changes, etc and this failure was totally unexpected.
Transmission works intermittently. It experienced failure approximately five times. Vehicle was serviced, but problem still exists. Vehicle was not fully repaired. Rebuilt transmission were installed but never fixed the problem. The drive shaft gets stuck..
We bought this vehicle new, only to have the transmission fail in our second year of ownership. We complained to the dealer, but were told they couldn't help us. Two years later the transmission broke down again. When we initially approached the salesman regarding purchasing a "new" Caravan, we were especially concerned about the transmission and informed him of this. He assured us that the "bugs" had been worked out of the 1995 model vans (we were trading in a 1990 Dodge Caravan with a faulty transmission). I feel we have bought a faulty vehicle and have suffered financially because of this. It disturbs me that Dodge is not willing to back their product.
Our family is a second generation consumer of the Chrysler coporation's products. This vehicle has proven such a lemon, we really doubt that we will ever buy another chrylser/Dodge product. Within a month of our purchase, we had a recall on the liftgate latch, that was fixed. We are currently having our transmission inspected by a licensed Chrysler dealer, and will submit to the corporation. We have had the seat belts not retract on the driver's and passengers side for years, which catch in the doors constantly. The power windows in the rear had a motor go out, the universal joint fell off while the car was sitting in the drive, and the most ungodly act was when someone was closing the sliding passenger door, and it totally slid off the car. Luckily, no one was injured. The airconditioning was about 2 years old when it died, and the company replaced that underwarranty, along with the universal joint. The sliding door cost us a fortune, and the company only gave us $122. I wish that I could turn back the hands of time, and have bought the Windstar instead of this esxpensive lemon.
Breaks replaced at 46503 had been serviced on manufacture schedule. Mostly highway driving. Transmission leaking at 14829 repired, full service at 27271miles, major overhall of transmission 64843.
I have replaced the transmission with Chrysler remanufactured units twice in 11 months. The units were over their 12,000 miles/12 month warranty. I know that Chrysler gives such a low warranty because their transmissions aren't lasting. Every transmission shop that I spoke with knows the unit # in their head and claims that they willn't rebuild them because of the problems associated with them. The only way that they will work on them is to replace them with the factory remanufactured units. My original trans went out at 52K, then the replacement unit went out at 92K ( was serviced at 77K). Don't you feel that a major part of a vehicle like the trans should last longer than 40 to 50K miles? any help that you can assist me with will be greatly appreciated. Thank you, derf martin
Transmission is defective, will not shift into third gear. While traveling will not go past 20-30 mph. Dealer aware of the problem. Repairs made and problem still exists. Also head gasket gauge would move from hot to cold, dealer contacted and repairs made at owners expense. Head gasket failed. Transmission failed.
Transmission locked up, throwing all passengers forward, and causing temporary loss of control, followed by a very rapid deacceleration as if brake had been strongly applied. Only after transmission destroyed itself did it stop and vehicle could be manuevered to side of interstate.
A D V E R T I S E M E N T S
- College Station, TX, USA