This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself
The contact owned a 2014 Chrysler Town and Country.?The contact stated that after starting the vehicle five minutes later, it caught fire. The contact's daughter opened the driver's side door and noticed flames emerging from the door panel. There were no reported injuries. The fire department was called to extinguish the fire. A police report was not filed. There was no air bag deployment. The contact stated that the siding of the house had melted due to the fire. The vehicle was towed to a salvaged yard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The contact mentioned that the failure may be related to NHTSA Action Number: PE20012 (Electrical System). The manufacturer was not contacted. The failure mileage was approximately 86,000.
- Milton, DE, USA
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1.) my tire pressure warning light remains on and unable to detect if tires are actually low or not. It remains on even when tire pressure is at correct level. I got it checked by mechanic and he agreed that something is wrong with the sensor/system. 2.) both of my side mirror sensors will not turn off. I was driving and they were off (were previously working as normal), but then I went to get into another lane and someone was in my blind spot and I nearly hit them. Now they stay on and aren-??t able to be utilized or trusted. There was no prior warning to any of these issues and now my vehicle feels extremely unsafe as I cannot use the safety features nor trust the tire pressure indicator.
Before I started the car I tried to open the passenger sliding door but the door would not open with key fob, manually or interior dash button. (Only makes a clicking noise ). Then after driving 5-10 minutes the door opens on its own while driving. Kids and new born in car. Items fell out of car while driving. Interior light came on and my eldest was able to close the door. Very dangerous and distressing!
I drive for Lyft and Uber and have had this vehicle spontaneously shut down while I am driving. I have had three places check it and it is NOT the starter, battery, or alternator. I have replaced the ECU and other items and the mechanics cannot tell me what's wrong. Furthermore, there are NO codes that show on the vehicle. The vehicle on the way to the mechanic shut down in traffic and as per usual, started back up and the traction control light came on. When the mechanic disconnected the positive cable on the battery to check the alternator, battery, and starter the code disappeared and the car drove fine on the way home. I have lost a lot of wages due to this issue and now I am afraid to drive the car. I have seen on several forums that this was an issue in the 2011 recall and now it is happening yet again. My car is a 2014 and others are both older and younger, all suffering from this same very scary detail. I hope I am not injured, nor anyone else will be injured, due to this issue. Mechanics are stumped with the problem. I have contacted an attorney and my next step is to call Chrysler but I do not expect them to address this issue unless or until many people die, are injured and then they get sued. Please let me know what, if anything, else I should do. I am putting you on notice of the issue and it's being widespread. In order to make sure I cover all my bases, this issue has happened now about 4x a week, it is not predictable, nor is it consistent with how fast or how slow I may be driving. I have had plenty of gas in the engine.
The driver side sliding door is not latching fully. The door will be shut and the indicator in blinking, the lights are going inside the car and the door is repeatedly trying to latch. The consumer stated that they brought the car to a certified Chrysler dealer to inquire about repairing the sliding door latch. At this time, the consumer is expected to cover the full cost of the repair.
I bought my 2014 Chrysler Town and Country not even a year ago and this is the second transmission that has went out on my van. I-??m now in the process of fighting with the warranty company to get it replaced if possible. There-??s no reason for this. The first time it went out was a month after I purchased it June 2022. Second time May 2023 (still in shop waiting).
I was sitting in my 2014 Town and Country and my active headrest restraint randomly activated hitting me in the back of the head. I was parked with one passenger in the vehicle. It hurt my neck as it shot my head forward.
Passenger sliding door lock is stuck in the unlocked position. I cannot manually or electronically lock the door. This poses a safety risk to my young children and myself.
The lock on right sliding door is in a locked position and you can not open the door. The electronic lock actuator failed and the manual lock lever is stuck in locked position. It's seems to be a Chrysler town and country and dodge caravan failure. It imposes a safty issue in case of a fire or accident.
Engine has begun to stall in the highway for unknown reason. Repair shops can-??t find anything wrong. Spoke with other Chrysler town and country owners and they are experiencing the same issue.
Sliding door has been not wanting to shut all the way. It will shut and then pop back open again.you can hear the door trying to shut but then it opens again. We have pretty much stopped using that door to go in and out. It is the passenger side. The other night we got on the freeway and you could hear that the door must not have been shut all the way, although no indicator light saying the door was open nor any interior lights where on. Before I could safely get off again and pull over the door suddenly started engaging and you could here it mechanically moving to lock, the interior of the van lit up and my dashboard indicator came on saying the door was not closed. It did safely close at that point.
The passenger sliding door has been buzzing. Also, both sliding doors randomly act like they want to open while driving. You can hear them moving and the lights turn on and off indicating door ajar and closed. This is a safety hazard for my children in the backseat as I am not sure if these doors will start automatically opening if something happens to the lock
The passenger side sliding door has issues locking and unlocking. The actuator buzzes whenever the car locks or unlocks, even after a replacement part installed. When automatically closing the door, it often gets -??stuck-?? trying to close and you can hear the door/lock motor repeatedly trying to pull the door closed and lock it even though the door is in the closed position. It will do this until the battery drains if not dealt with. To stop it, I have to manually open the door and slam it closed. Oftentimes the door is just stuck and will not open when in this stuck mode, which is the major safety concern. This has been happening for over a year now. It is especially worse in the heat, but happens all year. These doors are also frozen shut in the winter and the family has to enter the vehicle through the front driver or passenger doors.
Passenger side door will not always close electronically. It keeps trying to close and cycle. Dash shows its open and comes on sometimes when you hit a bump. A chatline i got on has dozens of complaints.
Both back doors will not shut properly. Left side no longer locks. SAFTY ISSUE. While driving the car the right back door will randomly start making a sound like it is trying to latch, but can-??t. The interior lights will begin to come on and off. Warning lights will begin to flash with a message that reads door is opened on the dashboard message system. Looked up mechanical issue with 2014 back doors not staying closed and read hundreds of people with the same issue!!!! The problem has now started on the left side as well but never at the same time as the right side. RECALL
The rear passenger sliding door keeps trying to actuate close, making it pop in and out. The door doesn't latch very well and has opened while driving. I try not to use it...
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- Maxwell, NE, USA