This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2014 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
We rented a 2014 Chrysler Town and country to drive to Florida with our 2 year old son. While driving 68 mph, my husband's knee hit the key, which turned the engine off as well as all power to the minivan. Luckily, traffic was light and we were able to coast over to the emergency lane without incident. The experience was extremely scary and unnerving. I am not looking forward to the return trip home due to this. The key being able to come loose is unacceptable and does not make one feel safe while driving. With all the ignition switch recalls, my mind is not as ease in this minivan and makes me fear for our safety. There should be a locking mechanism to prevent this from happening. I will not be recommending this vehicle to family and friends. This is by far one of the scariest things I've experienced.
When driving at 73mph on an interstate highway all instruments stopped working momentarily. All warning lights displayed, speedometer and tachometer stopped working and windshield wipers cycled on and off once.
From an half hour of picking up my car and getting it home I have had a severe safety problem to where the sliding door either doesn't close all the way or if it does it makes a clicking noise as if try to latch close. Called dealer right of way brought it back next day said the computer for door needed to be updated(really brand new car) worked while I was there got home later that day happened again dealer looked have to change module waited for part to come got it back still happening now dealer said latch needed to be adjusted so they did got it back still happening. Got a Chrysler case manager they are doing nothing all I asked was to switch car out so none of my kids fall out and get hurt or possibly die no one wants to help stuck with a defective vehicle for the next 3 years. Never again will I get Chrysler or recommend one. Hopefully no one falls out or they will be in a lot of trouble.
- Oceanside, NY, USA
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I rented a Town and country from enterprise. Drove 2,000 miles from pa to fl. On the way back while driving on the highway the ignition got disconnected briefly and came back after 1-2 seconds. At that time I didn't realize how dangerous it could be (we had no accident nor injury at all) but now I see that this could be linked to the GM ignition recall (does this vehicle have the same ignition supplier as GM?). please investigate the case as this may indicate that the ignition recall should also include some Chrysler vehicles as well.
A D V E R T I S E M E N T S
- Canton, OH, USA