This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 Chrysler Town and country shut off while I was which resulted the steering locking up, and giving me no control.to stop or control the car;. it has happened on 3 different occasions with my wife and child in the car as well as myself driving.this is very dangerous and I am very worried it is going to cause my wife and my children to be in an accident. Something needs to be done about this, it is a very serious problem!
The contact owns a 2014 Chrysler Town and country. While driving various speeds, the brake pedal was depressed and the engine stalled without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred numerous times. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000
The contact owns a 2014 Chrysler Town and country. While the vehicle was parked, the key was removed and the vehicle was still in the drive position. When the contact returned, the vehicle was not able to be started. The vehicle was not diagnosed or repaired. The failure recurred. While parked, the vehicle drifted off and crashed into two vehicles. The air bags failed to deploy. A police report was not filed and there were no injuries. The manufacturer was not notified of the failure. The failure mileage was 5,025.
While driving on the highway suddenly the car shifted down on its own with a big 'thud" and would not come out of the gear and stayed in the 2nd gear till we got to a Chrysler dealer and had to leave the car for about 3 days while they checked things over and finally told us that the module which controls the transmission is bad and was changed. Well it happened again and then back to dealer and finally they told us the module actually was ok, there was a wire which was not soldered correctly and they soldered it.
The contact owns a 2014 Chrysler Town and country. While driving at approximately 65 mph, the vehicle stalled without warning. The contact mentioned that a tractor trailer missed the vehicle by approximately 12 inches. The vehicle was restarted and the failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the pistons blew out the transmission. The manufacturer was notified of the failure the failure mileage was approximately 42,000.
- Glen Burnie, MD, USA
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While backing vehicle out of driveway, I stop and change gears from reverse to drive and hear a clunking sound. Our roadway and driveway is not on an incline and I did completely stop. This incident has happened a total 3 times in the past 3 months. Took the van to the dealership where we bought it and was advised that this was normal for this brand vehicle. I can also feel the gears shift while driving but slowing down. The van is 1 year old and I already don't feel comfortable about it. Thank you.
The accelerator jammed at full throttle as we were making a right turn. There was nothing depressing the accelerator, but the engine was racing at full speed. The light was red, so I was forced to used the brakes to keep from hitting the car stopped at the light in front of us. The brakes weren't going to hold the vehicle back for long, so I shifted into neutral and turned off the engine. When I turned it back on the accelerator was still stuck at full throttle. Only after turning it off a second time, completely removing the key from the ignition, waiting for all the lights on the control panel to dim, and restarting it did the accelerator return to normal. Chrysler insists that it was the floor mat depressing the accelerator, but there wasn't anything in the way of or jamming the pedal at all. It was free and clear. The vehicle smelled very hot and a red lightning bolt immediately flashed with and oil change due now indicator.
Vehicle was purchased brand new from dealer with 199 miles on odometer as it was delivered from another dealership. First time driving vehicle from dealership to home approx 100 miles a loud clanking noise was heard at low speeds during initial acceleration and deceleration. We took the vehicle back to dealer the next day for repair. They found that the engine was missing motor mount bolts. It appeared they were never installed at factory.
A D V E R T I S E M E N T S
- Chesterfield Twsp, MI, USA