This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the car failed to go in motion. The transmission no longer moved the vehicle. We were on a street. It stopped in the middle of the roadway. Transmission front pump and torque converter failed and had to be replaced including the clutch pack.
I left a house and turned on to the main road. Came to a stop light. It turned green and I started to go but could not get over 20 mph. Then it went out of gear and the rpms went up to 7000. The vehicle rolled to a stop. Sat for a couple of minutes then it moved again but not far about 20 feet. Called and had a tow truck come out and take it to a shop. Was told the transmission had to be replaced. Called Chrysler headquarters about the problem. They said they have had no problems and they would not do anything. Had the vehicle taken to a Chrysler dealer and they checked the transmission and said the pump is not working along with some other parts that came off.. now it going to cost between $3000 to $4000 to fix the van.
My van started making a whining noise on my way to work. On the way home I was sitting at a red light and when I pressed the gas pedal the van would not move. It eventually jerked off and I was able to get across the light without being involved in a serious car accident. The van started idling up but would not speed up. Thank goodness I was able to get home. I was so glad my babies were not in the van with me. This is a very dangerous defect in transmission. I had absolutely no warning my transmission was about to go out.
In October the flex plate cracked, repaired. It cracked again in December, repaired. Then cracked again in February, repaired and told the transmission was bad causing flex plate to crack. Cracked again this month they are now are stating it is the engine. This is a dangerous vehicle for a family. I have been without it over 35 days in 8 months. Chrysler does not want to address the issues. It had less than 100, 000 miles on it.
Car started shuddering and stalling while braking/at lights and stop signs. Check engine light showed it was torque converter. Car was repaired under warranty. Just days after the repair the car was worse. They repaired again. Car still stalls just days after 2nd repair. They do not know how to fix this. And my warranty is almost over. The car still shudders when braking and stalls at lights.
- Pompano Beach, FL, USA
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Leak in the transmission leak in the oil filter adapter housing this adapter housing issue is happening to everyone I know or have read about that has this engine in their Chrysler product. Some have drips, and others have oil everywhere
Oil filter housing-the engine has a major oil leak due to part number 68105583aa. In addition, unrelated to the oil leak the driver seat also unexpectedly reversed and would not move forward again. While sitting at the intersection the car engine suddenly stalled. I am not certain if this was due to leak or electrical problem. The car behind me had to use evasive measures to prevent a crash.
The transmission cooling lines are leaking on my wife's 2014 Chrysler Town and country touring and I've look this up online there are plenty of complaints but there has not been a recall on this problem yet I am wondering why there has not been a recall issued for this problem when it is an ongoing problem with these cars
The system dash flashes and the.whole car shuts down completely off while driving or sitting still. The system flickers and then turns engine off or lights go off and engine is on. The car has been hesitating since 2015 and lights flickering in 2016.
Transmission failure while in motion on city street. Loss of control and nearly missed collision with inanimate object on side of road. Parked and remained in drive with foot on break continued to fault periodically (clunking noise and RPM dip). Turned off car and no issue upon restart, drove 5 minutes and issue re-occurred. Had it towed to mechanic who didn't note the issue at first as car resumes normal operation upon restart. Next day reported to me it was a transmission failure and a new one was needed. This was second occurrence initially one incident at 90K miles. But couldn't reproduce failure. Continued to drive until second more event listed here.
The contact owns a 2014 Chrysler Town and country. While driving approximately 50 mph, the transmission failed to change gear while in drive. The contact coasted to the side of the road, waited for a while, and was able to change gears and resume driving. The failure recurred numerous times. The vehicle was taken to anderson Chrysler dealer (located on 5711 E state St rockford il, 61108), but was not repaired. The contact was informed that they were no longer equipped to handle the failure and that the information would be sent to Chrysler engineers. The vehicle was not repaired. In addition, the contact stated that the transmission was rebuilt, and the sensor and transmission pump were replaced; however, the failure recurred. The contact called the manufacturer and was informed that nothing else could be done. The approximate failure mileage was 31,000.
The contact owns a 2014 Chrysler Town and country. The contact stated that the wires, wiring harness, and the electronic functions shorted out when the front seats were moved back and forth. The failure of the wires being impacted prevented the seat from moving. In addition, front air bag warning indicators illuminated. The dealer replaced the wires, wiring harness, and additional components four times, but the failure recurred. The contact was unable to move the front driver and passenger seats. The vehicle was taken back to the dealer (steve white motors Inc, 3470 us hwy 70 SE, newton, nc 28658, (828) 324-4410) for an appointment to repair the failure and to replace the parts a fifth time. The manufacturer provided no solution and mentioned that the vehicle should be taken back to the dealer for another repair. In addition, the transmission failed and was replaced. The VIN was not available. The approximate failure mileage was 22,000.
The contact owns a 2014 Chrysler Town and country. On several occasions, the vehicle was placed in drive and failed to respond. The contact noticed hesitation before the transmission engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000. The VIN was not available.
Multiple occasions the van accelerated on its own with brakes applied, over accelerated, and went in reverse while in drive. It has failed to accelerate while stationary and while in motion. It lost power while doing 55 on the highway, and also multiple times while on city streets. It has been in for repair three times and is still being repaired. Attached are invoices from the first two repairs.
Have slipping with my transmission, had to take the van back to the shop 7 times and still nothing has been resolved and the warranty will soon run out. At which point what can be done? this will be fixed the vehicle was purchased 1 year ago and start having the issue a few months after purchase after several time in the dealer they so not want to replace transmission and said they cannot find anything wrong.
Had van at dealership 5 times for having to crank to start, rough running engine & loss of power. Crank sensor was replaced twice due to wiring harness being out of place, broken open on bottom & had corroded wires. Wires fixed & harness secured. Had same problems 2 weeks later. Some wiring fixed & PCM replaced. Just over 1 month later I was driving 75mph on expressway after having just passed a semi-truck when I felt a sudden "give" and my van began to decelerate rapidly. I pushed on the accelorator but there was no power or response. The engine was still running and no warning lights showed on the dash. I knew the power steering would be affected too (based on this previously happening at about 15 mph) and was luckily able to get pulled over on the side of the expressway. Turned van off & restarted. It seemed fine so I got off the expressway at the exit ramp that was in sight and took a secondary road back to the dealership. They had my van for a week and weren't getting any codes on their diagnostic tool and couldn't duplicate the power loss. I had to take my van back because the loaner vehicle authorized by Chrysler customer care had to be given back since they couldn't find a problem with my van! if the power loss I experienced at 75mph had happened while I was driving in heavy traffic I would've been in a serious accident. Since I was lucky enough to have not been in traffic I only have a dealership invoice to verify my complaint.
The contact owns a 2014 Chrysler Town and country. While the vehicle was parked, it independently rolled back and crashed into a carport. The air bags did not deploy. A police report was not filed. The contact sustained bruises to the ribs, elbow, and knees, which did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,100.
The contact owns a 2014 Chrysler Town and country. While driving 45 mph, the vehicle shifted into third gear as indicated on the instrument panel. In addition, the rpms increased. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 6,000.
A D V E R T I S E M E N T S
- Warren, MA, USA