This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling at highway speed 65 MPH when the engine and electrical went off without warning, causing all lights, in and out to go off, power steering to be lost and I'm sure power brakes to be compromised. Was able to put vehicle in neutral and restart the engine while coasting. This did happen at night leaving the vehicle without lights while it is coasting and loosing speed on a busy freeway. This has happened a few times previously but this is the first time on the freeway.
Going 65mph on major highway went off road taking out multiple big concrete in ground signs. Then went on 2wheels slammed back down in a down hill median. No airbags was deployed. Town & Country total loss. Entire front end damaged and back passenger axel & windshield huge cinder block type holes with shards of glass everywhere even in our ears! no air bag deployed or attempted. I had almost half tank gas now empty light is on.
On 1/17/21, the van engine stalled while I was driving on a freeway. This caused loss of power steering and power brakes. I coasted to stop on side of road, waited a bit, and restarted the van. It drove for aout 3 miles when the same thing happened. Problem appears intermittent since it hasn't happened when I brielfy drove the car on 1/18 and 1/19. Dealer is saying they can't find anything wrong with car (took car in to dealer on 1/20)
The van needs a new break booster and I have been told by the Dodge wholesale parts warehouse that none are available and 128 are on back order with no date on when they will be available. My car is unsafe and the breaks could go out at anytime and it could be months before the part is available. In the mean time myself and other Dodge, Chrysler customers are driving unsafe cars.
While my wife and children were making a left-hand turn in the far left lane the van completely went dead. They lost all power to the engine, lost all power steering, lost all ability to accelerate, and lost all ability to break. The car traveled across both lanes and luckily into a shopping center turn lane, where they applied the emergency brake to come to a stop. Landscapers saw what happened and were able to push the car into the parking lot. The dashboard stayed lit and the ac fan continued to blow. It's almost as if the battery was still on, but they had no mechanical functions. We had the van taken to tequesta tire co where they did a full inspection. After a full inspection, they determined the problem to be a possible "fluke". after additional research online, this appears to be a wider issue with other T&C owners. Other owners say they have not found the cause of the issue and spend a significant amount of money with no resolution or cause.
- Ponte Vedra, FL, USA
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Takata recall..on 04/03/2019 approximately 3:45 pm I was on a city residential street moving at 30 mph. I was coming up to a stop sign going downhill and I pressed on the brake pedal and it went to the floor. I pressed again and the same thing happened I pumped them several times and nothing. I went thru the stop street and another city block at a dead end I hit a guard rail head-on and tore it completely out. I went 100 feet into a wooded area and tore out many trees about 1 - 2 inches in diameter. I came to and abrupt stop against four trees about 3-5 inches in diameter. None of the airbags deployed and the seat belts did not lock.. I am a retired police officer so I paid attention to what was happening. I called 911 and got the police on the way. Report # [xxx]. while I was waiting I tried the brakes again and after two pumps they worked. By the way the engine was still running. I then put my foot on the brake pedal and pushed down slowly and it went to the floor again. I had a scooter and lift on the back and it had come thru the back window from the sudden stop against the trees. I had just purchased this from wolfchase Hyundai in memphis tn. On 01/21/2019 and had examined it as thoroughly I as could and had a carfax report that said no accidents. When I reported the accident to state farm insurance they said in may of 2017 it was in a bad accident in mo and that the grill, bumper, left headlight fender and door were all replaced. And no airbag deployed.. I have pictures on my daughters iphone but not mine. I would like you to have them. Please advise how I can get them to you. My vehicle is sitting at paint and body perfectors in nashville tn. The grill, hood, both fenders, both headlights, drivers door, passenger door, back glass, ,transmission case, axle, right front wheel and tire all destroyed. I truly believe there is something bad wrong with this van. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Consumer stated there were two codes. B210A
My wife was turning off a main road on to the interstate. The vehicle lost power. The engine turned off, electrical power turned off and I lost power steering and breaks. I was able to immediately restart the vehicle after turning the ignition off and back on.
My wife was turning off a main road into a parking lot. The vehicle lost power. The engine turned off, electrical power turned off and I lost power steering and breaks. I was able to immediately restart the vehicle after turning the ignition off and back on.
I was driving approximately 38 mph. I was feathering the throttle as I was approaching a turning vehicle. The vehicle lost power while driving. The engine turned off, electrical power turned off and I lost power steering and breaks. I was able to immediately restart the vehicle after turning the ignition off and back on.
While driving vehicle it shut off and lost power steering and power brakes. Once to a complete stop, turned vehicle off and turned back on. Resumed normal driving function.
We purchased this vehicle on May 2017 from a reputable dealer, when we took it for a road test we felt some 'rumbling' every time that we applied the brakes, when we questioned the sales person, we were told that is because the 'ABS' being activated. When we took it for state inspection, March 2018, we were told that the disc brakes on the four wheels were 'rusting' and needed to be 'turned' to clean the rust, of course we have to pay for the repair. Checking in the internet, I read that other drivers were commenting that they have the sane issue, rusted discs, etc. Etc. I believe that manufacturer used poor quality components and should make things right.
Stalls without warning under all conditions. Engine and all electrical components (engine, lights, power brakes, power steering, interior lights, dashboard lights). This used to happen once and a while. Now it happens more than once a day. This is a major safety problem. Last time the car was at the Chrysler dealership they were unable to diagnose the problem. Do not buy a Chrysler minivan until this is addressed, they take responsibility for this daner, and there is a recall. Car has less than 40K miles. Most recently happened when travelling at about 20mph, while pulling out of a parking lot and into traffic on a busy road, temperature outside is 40F. City street. Car was already warm (had been driven about 10-miles prior to this happening. I'm only allowed to check three items for part of the car affected, but other systems were also effected including lighting, peed control, wipers, power seats, steering, elec stability control, air bags, tire pressure sensors, and other electrical systems.
Even driving down mild grade front disc brakes rotors becomes warped under normal braking ( heat) condition. This creates unusual shaking, vibration of steering wheel and the whole front suspension. I was told by few mechanics there is nothing that can be done because manufacturer is not willing do correct this problem. Please, lok into this problem, because it is obvious defect and could present dangerous situation.
We have had to replace the parking brake assembly twice on this van. The first time was in December 16, 2016 which was replaced under warranty the second time was December 30,2017 but, was not covered under warranty. Our van only has 30,000 miles on it and this part should not fail as often as it has. We set the park brake in all of our cars when we park them. I've never had a car's park brake fail, yet it's happened to this car twice now, when it was two years old and again at three years and almost one year to the day when the replacement part was installed. When the assembly / cable broke it was sitting still in a parking lot.
Emergency brake pedal assembly failed when pedal was depressed. Vehicle has no emergency brake/parking brake until emergency brake pedal assembly is replaced. Vehicle is 38 months old and has 31,000 miles. Vehicle stationary, parked on grade. Had to block the wheels to ensure against roll back.
*note reporting three different discrepancies dates included* after driving vehicle approximately 1 mile, vehicle which was in motion began to stutter and eventually stalled out. The stall caused the vehicle to lose brake function and power steering. Vehicle was put in park and restarted, vehicle resumed with normal function and operation. Incident occurred 12/1/17 while driving on a highway, the vehicles transmission became stuck in 3rd gear and would not shift. I was forced to drive vehicle at an extremely high RPM to maintain highway speed in order to exit highway at a safe location. Again I put vehicle in park and restarted it. The vehicle resumed normal operation. Incident occurred 11/24/17 while stationary the vehicles left passenger sliding door will not go in to lock position while attempting to close causing door to cycle repeatedly. It is a necessity to manually push the door closed or it will continue this cycle indefinitely. Incident occurs daily
At low speed. The car will stall and disable the power steering and brake assist. Brake warning light illuminates. The car will start back and perform with no error codes. Very risky dangerous situation. It seems as though earlier modules were recalled for the same symptoms due to a faulty ignition. There has been no recall so far on my 2014, but it is currently a very dangerous vehicle when loss of power steering and brake assist which is virtually all of the brakes for most who are used to brake assist working properly. Then it shows no code afterward.
The tipm malfunctioned and it caused excessive shaking the dealership ignored our calls and the problem escalated. The tire pressure system caused a blowout and the car would accelerate when I hit the brakes. We had taken it in previously for the shaking and they never told us what caused it. Took it to another repair shop & they told us when the tipm malfunctions the problems with the car emulate what the computer says is wrong. Chrysler knew this but they were trying to get is to pay money for repairs they know would not fix our car and then they sent the police out to our house to get their loaner car even though they had the auto claim number and direct billing from our insurance company. One of my neighbors parked on the street and as I was making the turn the car sped up on its own and caused me to hit their car
My brake booster went out for no reason. I was driving on the highway when my brakes started hissing air and vibrating, almost couldn't stop. I have a 2014 Chrysler Town and country. This part should last for 10 years!! there is a recall for the Dodge durango and Jeep Cherokee. Why is there not one for Chrysler? this is costing me $600! not happy with Chrysler.
A D V E R T I S E M E N T S
- Lorain, OH, USA